Last Modified: 05-13-2024 6.11:8.1.0 Doc ID: RM1000000028KEX
Model Year Start: 2023 Model: GR Corolla Prod Date Range: [11/2022 -           ]
Title: DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): HOW TO PROCEED WITH TROUBLESHOOTING; 2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [11/2022 -        ]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • If the wireless door lock control system does not operate, make sure that the wireless door lock control system is not turned off through a customize setting.
  • The wireless door lock control system troubleshooting procedures are based on the premise that the power door lock control system is operating properly. Check the power door lock control system first before troubleshooting the wireless door lock control system. Use this procedure to troubleshoot the wireless door lock control system.
  • If 2 or more door control transmitter assemblies are registered to the system, make sure to perform troubleshooting with all of them.
  • *: Use the GTS.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

NEXT

2.

CUSTOMER PROBLEM ANALYSIS CHECK

HINT:

  • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
  • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
  • The following 5 items are important points for problem analysis:

    What

    Vehicle model, system name

    When

    Date, time, occurrence frequency, whether the problem occurred recently or has been occurring for a long time

    Where

    Whether the problem occurs at a specific location

    Under what conditions?

    Whether the doors were locked or unlocked, whether the ignition switch was on, whether the engine has started

    How did it happen?

    Problem symptoms

NEXT

3.

PRE-CHECK

(a) Measure the auxiliary battery voltage with the ignition switch off.*1

(b) Measure the auxiliary battery voltage.*2

  • *1: for HV Model
  • *2: for Gasoline Model

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

(c) Check the fuses and relays.

(d) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

NEXT

4.

CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Using the GTS, check for CAN communication system DTCs.

for HV Model: Click here 2023 - 2025 MY Corolla Corolla HV [11/2022 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM

for Gasoline Model: Click here 2023 MY Corolla Corolla Hatchback GR Corolla [11/2022 - 03/2023]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2023 MY Corolla Corolla Hatchback GR Corolla [03/2023 - 08/2023]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2024 - 2025 MY Corolla Corolla Hatchback GR Corolla [08/2023 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM

Result

Proceed to

CAN DTCs are not output

A

CAN DTCs are output

B

B

GO TO CAN COMMUNICATION SYSTEM

for HV Model: Click here 2023 - 2025 MY Corolla Corolla HV [09/2022 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

for Gasoline Model: Click here 2023 MY Corolla Corolla Hatchback GR Corolla [11/2022 - 08/2023]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING 2024 - 2025 MY Corolla Corolla Hatchback GR Corolla [08/2023 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

A

5.

PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

Click here 2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [11/2022 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): PROBLEM SYMPTOMS TABLE

Result

Proceed to

Fault is not listed in Problem Symptoms Table

A

Fault is listed in Problem Symptoms Table

B

B

GO TO STEP 7

A

6.

OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Terminals of ECU

Click here 2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [11/2022 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): TERMINALS OF ECU

(b) Data List / Active Test

Click here 2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [11/2022 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): DATA LIST / ACTIVE TEST

(c) Operation Check

Click here 2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [11/2022 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): OPERATION CHECK

(d) Inspection

NEXT

7.

REPAIR OR REPLACE

NEXT

8.

CONFIRMATION TEST

NEXT

END