Last Modified: 05-13-2024 6.11:8.1.0 Doc ID: RM1000000028KAN
Model Year Start: 2023 Model: GR Corolla Prod Date Range: [11/2022 -           ]
Title: THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): Unable to Unlock Steering Wheel (Engine cannot Start); 2023 - 2025 MY Corolla Corolla Hatchback GR Corolla [11/2022 -        ]

Unable to Unlock Steering Wheel (Engine cannot Start)

DESCRIPTION

The steering lock ECU (steering lock actuator or upper bracket assembly) activates the steering lock motor and moves the lock bar into the steering column to lock the steering.

The steering may not unlock when the lock bar gets stuck in the lock hole of the steering column. In this case, if the ignition switch is turned to ON while shaking the steering wheel, as is done for a vehicle with a mechanical key, the lock bar will be unlocked. If the ID code box (immobiliser code ECU) or ECM is replaced, the system needs to be initialized. Otherwise, the steering cannot be unlocked and the engine cannot be started.

Related Data List and Active Test Items

Problem Symptom

Data List and Active Test

Unable to unlock steering wheel (Engine cannot start)

Smart Key

  • Steering Unlock Request Receive
  • S Code Check
  • L Code Check

WIRING DIAGRAM

CAUTION / NOTICE / HINT

NOTICE:

  • When using the GTS with the ignition switch off, connect the GTS to the DLC3 and turn a courtesy light switch on and off at intervals of 1.5 seconds or less until communication between the GTS and the vehicle begins.

    Then select Model Code "KEY REGIST" under manual mode and enter the following menus: Body Electrical / Start Key(CAN). While using the GTS, periodically turn a courtesy light switch on and off at intervals of 1.5 seconds or less to maintain communication between the GTS and the vehicle.

  • Perform either of the following operations to lock/unlock the steering:
    • To unlock the steering, carry the electrical key transmitter sub-assembly and turn the ignition switch to ACC or ON.
    • To lock the steering, turn the ignition switch off, and then open a door.
  • The smart key system (for Start Function) uses the LIN communication system and CAN communication system. Inspect the communication function by following How to Proceed with Troubleshooting. Troubleshoot the smart key system (for Start Function) after confirming that the communication systems are functioning properly.

    Click here 2023 - 2025 MY Corolla Corolla Hatchback GR Corolla [11/2022 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

  • After performing repairs, confirm that the problem does not recur.
  • Make sure that no DTCs are output. If any DTCs are output, proceed to Diagnostic Trouble Code Chart.
  • Inspect the fuses for circuits related to this system before performing the following procedure.
  • Before replacing the steering lock ECU (steering lock actuator or upper bracket assembly), ID code box (immobiliser code ECU) or certification ECU (smart key ECU assembly), refer to Registration.

    Click here 2023 - 2025 MY Corolla Corolla Hatchback GR Corolla [11/2022 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION

  • When disconnecting the cable from the negative (-) auxiliary battery terminal, some systems need to be initialized after the cable is reconnected.
  • If the steering lock ECU (steering lock actuator or upper bracket assembly) is replaced, be sure to confirm that the steering is unlocked by turning the steering wheel to the left and right before starting the engine. This function prevents the engine from starting while the steering is locked. If the steering is locked for any reason, open and close a door with the ignition switch off, and then unlock the steering by pressing the engine switch.
  • After repair, confirm that no DTCs are output by performing "DTC Output Confirmation Operation".

PROCEDURE

1.

CHECK ENGINE SWITCH (SWITCH CONDITION)

(a) Check the power source mode change.

(1) When the electrical key transmitter sub-assembly is inside the vehicle, check that pressing the engine switch with the clutch pedal released causes the power source mode to change as follows:

OK:

Off → ACC → ON → Off

NG

GO TO OTHER PROBLEM 2023 MY Corolla Corolla Hatchback GR Corolla [11/2022 - 03/2023]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): PROBLEM SYMPTOMS TABLE 2023 - 2025 MY Corolla Corolla Hatchback GR Corolla [03/2023 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): PROBLEM SYMPTOMS TABLE

OK

2.

CHECK MULTI-INFORMATION DISPLAY

(a) With the ignition switch ON, check that Steering Lock active is displayed on the multi-information display in the combination meter assembly.

Result

Proceed to

Steering Lock active is displayed

A

Steering Lock active is not displayed

B
B

GO TO STEP 5

A

3.

CHECK STEERING UNLOCK

(a) Turn the steering wheel left and right, and then press the engine switch.

(b) Check that the steering is unlocked.

Result

Proceed to

The steering is unlocked

A

The steering is not unlocked

B
A

END (STEERING LOCK NORMAL)
B

4.

CHECK FOR DTC

(a) Check for DTCs.

Body Electrical > Smart Key > Trouble Codes

NOTICE:

If a malfunction occurs, do not remove/install the vehicle auxiliary battery before checking for DTCs.

OK:

DTCs are not output.

NG

GO TO DIAGNOSTIC TROUBLE CODE CHART 2023 MY Corolla Corolla Hatchback GR Corolla [11/2022 - 03/2023]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): DIAGNOSTIC TROUBLE CODE CHART 2023 - 2025 MY Corolla Corolla Hatchback GR Corolla [03/2023 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): DIAGNOSTIC TROUBLE CODE CHART

OK

5.

READ VALUE USING GTS (STEERING UNLOCK REQUEST RECEIVE)

(a) Read the Data List according to the display on the GTS.

Body Electrical > Smart Key > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

Steering Unlock Request Receive

Status of steering unlock command from certification ECU (smart key ECU assembly)

OK or NG

OK: Certification ECU (smart key ECU assembly) sends steering unlock command (within 10 seconds of ignition switch turned ACC or ON, or of engine start operation performed)

NG: Certification ECU (smart key ECU assembly) does not send steering unlock command (ignition switch not turned ACC or ON, and engine start operation not performed)
  • The engine cannot be started when an unlock request signal cannot be received.
  • If OK is not displayed even though the steering unlock conditions are met, the certification ECU (smart key ECU assembly) may be malfunctioning.

Body Electrical > Smart Key > Data List

Tester Display

Steering Unlock Request Receive

OK:

Within 10 seconds of turning the ignition switch to ACC or ON or starting the engine, the Data List item changes to "OK".

NG

GO TO STEP 14

OK

6.

READ VALUE USING GTS (S CODE CHECK)

(a) Read the Data List according to the display on the GTS.

Body Electrical > Smart Key > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

S Code Check

Verification result between certification ECU (smart key ECU assembly) and ID code box (immobiliser code ECU)

OK or NG

OK: Verification result normal

NG: Verification result abnormal

When NG is displayed:

  • The ID code for the certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU) is not registered, or the certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU) is malfunctioning.
  • The steering cannot be locked.
  • The steering cannot be unlocked (the engine cannot be started).

Body Electrical > Smart Key > Data List

Tester Display

S Code Check

OK:

OK is displayed on the GTS.

HINT:

Reasons for verification failure:

  • The certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU) is malfunctioning.
  • There is a problem with the communication between ECUs.
  • An ECU was replaced, but not registered.
  • An ECU was replaced with an ECU which has already been registered to another vehicle.
NG

GO TO STEP 13

OK

7.

READ VALUE USING GTS (L CODE CHECK)

(a) Read the Data List according to the display on the GTS.

Body Electrical > Smart Key > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

L Code Check

Verification result between ID code box (immobiliser code ECU) and steering lock ECU (steering lock actuator or upper bracket assembly)

OK or NG

OK: Verification result normal

NG: Verification result abnormal

When NG is displayed:

  • The ID code for the ID code box (immobiliser code ECU) or steering lock ECU (steering lock actuator or upper bracket assembly) is not registered, or the ID code box (immobiliser code ECU) or steering lock ECU (steering lock actuator or upper bracket assembly) is malfunctioning.
  • The steering cannot be locked.
  • The steering cannot be unlocked (the engine cannot be started).

Body Electrical > Smart Key > Data List

Tester Display

L Code Check

OK:

OK is displayed on the GTS.

HINT:

Reasons for verification failure:

  • The steering lock ECU (steering lock actuator or upper bracket assembly) or certification ECU (smart key ECU assembly) is malfunctioning.
  • There is a problem with the communication between ECUs.
  • An ECU is replaced, but is not registered.
  • An ECU is replaced with an ECU which has a code already stored in it.
NG

GO TO STEP 12

OK

8.

CHECK HARNESS AND CONNECTOR (POWER SOURCE AND GROUND)

(a) Disconnect the I59 steering lock ECU (steering lock actuator or upper bracket assembly) connector.

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

I59-1 (GND) - Body ground

Always

Below 1 Ω

NOTICE:

If the result is not as specified, check for looseness in the ground cable connection.

(c) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Condition

Specified Condition

I59-7 (B) - Body ground

Always

11 to 14 V
NG

REPAIR OR REPLACE HARNESS OR CONNECTOR
OK

9.

CHECK STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY)

(a) Connect the I59 steering lock ECU (steering lock actuator or upper bracket assembly) connector.

*a

Component with harness connected

(Steering lock ECU (steering lock actuator or upper bracket assembly))

*b

Waveform

*c

Steering lock motor not operating

*d

Steering lock motor operating

(b) Check the signal waveform according to the condition(s) in the table below.

Tester Connection

Condition

Tool Setting

Specified Condition

I59-3 (IGE) - I59-1 (GND)

Steering lock motor operating when all conditions met, and then door opened:

  • Steering unlocked
  • Ignition switch turned off

2 V/DIV., 200 ms./DIV.

Pulse generation

(See waveform)
OK

REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY)

NG

10.

CHECK HARNESS AND CONNECTOR (STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) - CERTIFICATION ECU (SMART KEY ECU ASSEMBLY))

(a) Disconnect the I59 steering lock ECU (steering lock actuator or upper bracket assembly) connector.

(b) Disconnect the I167 certification ECU (smart key ECU assembly) connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

I59-3 (IGE) - I167-24 (SLR+)

Always

Below 1 Ω

I59-3 (IGE) or I167-24 (SLR+) - Other terminals and body ground

Always

10 kΩ or higher
NG

REPAIR OR REPLACE HARNESS OR CONNECTOR
OK

11.

CHECK STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY)

(a) Connect the I59 steering lock ECU (steering lock actuator or upper bracket assembly) connector.

*a

Component with harness connected

(Steering lock ECU (steering lock actuator or upper bracket assembly))

(b) Connect the I167 certification ECU (smart key ECU assembly) connector.

(c) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Condition

Specified Condition

I59-3 (IGE) - Body ground

Always

11 to 14 V
OK

REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)

NG

REPLACE STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY)

12.

CHECK STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY)

(a) Replace the steering lock ECU (steering lock actuator or upper bracket assembly) with a new one and perform registration.

HINT:

For replacement.

Click here 2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [11/2022 -        ]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: DISASSEMBLY

(b) Read the Data List according to the display on the GTS.

Body Electrical > Smart Key > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

L Code Check

Verification result between ID code box (immobiliser code ECU) and steering lock ECU (steering lock actuator or upper bracket assembly)

OK or NG

OK: Verification result normal

NG: Verification result abnormal

When NG is displayed:

  • The ID code for the ID code box (immobiliser code ECU) or steering lock ECU (steering lock actuator or upper bracket assembly) is not registered, or the ID code box (immobiliser code ECU) or steering lock ECU (steering lock actuator or upper bracket assembly) is malfunctioning.
  • The steering cannot be locked.
  • The steering cannot be unlocked (the engine cannot be started).

Body Electrical > Smart Key > Data List

Tester Display

L Code Check

OK:

OK is displayed on the GTS.

OK

END (STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) WAS DEFECTIVE)
NG

REPLACE ID CODE BOX (IMMOBILISER CODE ECU)

13.

CHECK CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)

(a) Replace the certification ECU (smart key ECU assembly) with a new one and perform registration.

Click here 2023 - 2025 MY Corolla Corolla Hatchback GR Corolla [11/2022 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION

(b) Read the Data List according to the display on the GTS.

Body Electrical > Smart Key > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

S Code Check

Verification result between certification ECU (smart key ECU assembly) and ID code box (immobiliser code ECU)

OK or NG

OK: Verification result normal

NG: Verification result abnormal

When NG is displayed:

  • The ID code for the certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU) is not registered, or the certification ECU (smart key ECU assembly) or ID code box (immobiliser code ECU) is malfunctioning.
  • The steering cannot be locked.
  • The steering cannot be unlocked (the engine cannot be started).

Body Electrical > Smart Key > Data List

Tester Display

S Code Check

OK:

OK is displayed on the GTS.

OK

END (CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) WAS DEFECTIVE)
NG

REPLACE ID CODE BOX (IMMOBILISER CODE ECU)

14.

CHECK STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY)

(a) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Condition

Specified Condition

I59-4 (SLP1) - Body ground

Steering locked

11 to 14 V

*a

Component with harness connected

(Steering lock ECU (steering lock actuator or upper bracket assembly))
NG

GO TO STEP 16

OK

15.

READ VALUE USING GTS (STEERING UNLOCK REQUEST RECEIVE)

(a) Replace the certification ECU (smart key ECU assembly) with a new one and perform registration.

Click here 2023 - 2025 MY Corolla Corolla Hatchback GR Corolla [11/2022 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION

(b) Turn the ignition switch to ON.

(c) Read the Data List according to the display on the GTS.

Body Electrical > Smart Key > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

Steering Unlock Request Receive

Status of steering unlock command from certification ECU (smart key ECU assembly)

OK or NG

OK: Certification ECU (smart key ECU assembly) sends steering unlock command (within 10 seconds of ignition switch turned ACC or ON, or of engine start operation performed)

NG: Certification ECU (smart key ECU assembly) does not send steering unlock command (ignition switch not turned ACC or ON, and engine start operation not performed)
  • The engine cannot be started when an unlock request signal cannot be received.
  • If OK is not displayed even though the steering unlock conditions are met, the certification ECU (smart key ECU assembly) may be malfunctioning.

Body Electrical > Smart Key > Data List

Tester Display

Steering Unlock Request Receive

OK:

Within 10 seconds after the ignition switch is turned to ACC or ON or the engine is started, the Data List item changes to "OK".

OK

END (CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) WAS DEFECTIVE)
NG

REPLACE ID CODE BOX (IMMOBILISER CODE ECU)

16.

CHECK HARNESS AND CONNECTOR (STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) - CERTIFICATION ECU (SMART KEY ECU ASSEMBLY))

(a) Disconnect the I59 steering lock ECU (steering lock actuator or upper bracket assembly) connector.

(b) Disconnect the I167 certification ECU (smart key ECU assembly) connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

I59-4 (SLP1) - I167-11 (SLP)

Always

Below 1 Ω

I59-4 (SLP1) or I167-11 (SLP) - Other terminals and body ground

Always

10 kΩ or higher
NG

REPAIR OR REPLACE HARNESS OR CONNECTOR
OK

17.

READ VALUE USING GTS (STEERING UNLOCK REQUEST RECEIVE)

(a) Replace the steering lock ECU (steering lock actuator or upper bracket assembly) with a new one and perform registration.

HINT:

  • For replacement.

    Click here 2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [11/2022 -        ]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: DISASSEMBLY

  • For registration.

    Click here 2023 - 2025 MY Corolla Corolla Hatchback GR Corolla [11/2022 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION

(b) Turn the ignition switch to ON.

(c) Use the Data List to check if the steering lock request is functioning properly.

Body Electrical > Smart Key > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

Steering Unlock Request Receive

Status of steering unlock command from certification ECU (smart key ECU assembly)

OK or NG

OK: Certification ECU (smart key ECU assembly) sends steering unlock command (within 10 seconds of ignition switch turned ACC or ON, or of engine start operation performed)

NG: Certification ECU (smart key ECU assembly) does not send steering unlock command (ignition switch not turned ACC or ON, and engine start operation not performed)
  • The engine cannot be started when an unlock request signal cannot be received.
  • If OK is not displayed even though the steering unlock conditions are met, the certification ECU (smart key ECU assembly) may be malfunctioning.

Body Electrical > Smart Key > Data List

Tester Display

Steering Unlock Request Receive

OK:

Within 10 seconds of turning the ignition switch to ACC or ON or starting the engine, the Data List item changes to "OK".

OK

END (STEERING LOCK ECU (STEERING LOCK ACTUATOR OR UPPER BRACKET ASSEMBLY) WAS DEFECTIVE)
NG

REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)