Last Modified: 05-13-2024 6.11:8.1.0 Doc ID: RM1000000026ZHU
Model Year Start: 2023 Model: GR Corolla Prod Date Range: [09/2022 -           ]
Title: PARK ASSIST / MONITORING: REAR VIEW MONITOR SYSTEM (for Knobless Radio and Display Receiver): PROBLEM SYMPTOMS TABLE; 2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2022 -        ]

PROBLEM SYMPTOMS TABLE

HINT:

Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.

Rear View Monitor System

Symptom

Suspected Area

Link

When reverse (R) is selected, an image of the area behind the vehicle is not displayed (screen is not black)

Check that the rear camera is enabled in General Settings.

-

Audio and Visual System

2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2022 -        ]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for Knobless Radio and Display Receiver): HOW TO PROCEED WITH TROUBLESHOOTING

Radio and display receiver assembly

2023 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2022 - 11/2022]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL 2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [11/2022 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

When reverse (R) is selected, an image of the area behind the vehicle is not displayed (screen is black)

Proceed to "Image from Camera for Rear View Monitor is Abnormal"

2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2022 -        ]; PARK ASSIST / MONITORING: REAR VIEW MONITOR SYSTEM (for Knobless Radio and Display Receiver): Image from Camera for Rear View Monitor is Abnormal

Radio and display receiver assembly

2023 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2022 - 11/2022]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL 2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [11/2022 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

When the shift lever is not in R, an image of the area behind the vehicle is displayed

Audio and Visual System

2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2022 -        ]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for Knobless Radio and Display Receiver): HOW TO PROCEED WITH TROUBLESHOOTING

Radio and display receiver assembly

2023 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2022 - 11/2022]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL 2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [11/2022 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

Rear view monitor display malfunction (distortion of the color/screen) occurs continuously

Proceed to "Image from Camera for Rear View Monitor is Abnormal"

2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2022 -        ]; PARK ASSIST / MONITORING: REAR VIEW MONITOR SYSTEM (for Knobless Radio and Display Receiver): Image from Camera for Rear View Monitor is Abnormal

Radio and display receiver assembly

2023 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2022 - 11/2022]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL 2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [11/2022 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

Rear view monitor display malfunction (distortion of the color/screen) occurs temporarily

Check the usage conditions (explain to the customer that the display may be temporarily distorted when the vehicle is close to an object that transmits radio waves, such as a telecommunication tower, an airport or a truck equipped with a transceiver)

-

When an image of the area behind the vehicle is displayed, the lines are misaligned (the image from the camera is tilted)

Check that the camera is correctly installed*1

2020 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [01/2019 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA (for Sedan): INSTALLATION

When an image of the area behind the vehicle is displayed, the lines are misaligned (the image from the camera is tilted)

Check that the camera is correctly installed*2

2019 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [06/2018 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA: INSTALLATION

Guide lines are not displayed

Rear television camera assembly*1

2020 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [01/2019 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA (for Sedan): REMOVAL

Guide lines are not displayed

Rear television camera assembly*2

2019 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [06/2018 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA: REMOVAL

  • *1: for Sedan
  • *2: for Hatchback