| Last Modified: 05-13-2024 | 6.11:8.1.0 | Doc ID: RM10000000262LD |
| Model Year Start: 2023 | Model: GR Corolla | Prod Date Range: [09/2022 - ] |
| Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for Single Knob Type): Cellular Phone Registration Failure; 2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2022 - ] | ||
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Cellular Phone Registration Failure |
CAUTION / NOTICE / HINT
HINT:
Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.
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![2023 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2022 - ]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for Single Knob Type): PRECAUTION](/t3Portal/stylegraphics/info.gif)
PROCEDURE
|
1. |
CHECK USAGE CONDITION |
(a) Check that the vehicle and cellular phone meet the following conditions:
NOTICE:
If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer first.
- The operation of the cellular phone has been confirmed
- The "Bluetooth" setting of the cellular phone is set to on
- The Wi-Fi setting of the cellular phone is set to off
- The operating system and software of the "Bluetooth" device are the latest versions
- There are no other radio wave emitting devices (Wi-Fi communication device, etc., which emit radio waves in the 2.4 GHz frequency band) inside the vehicle.
(b) Register the cellular phone again and check if it is registered correctly.
HINT:
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
|
Result |
Proceed to |
|---|---|
|
Cellular phone can be registered. |
A |
|
Cellular phone cannot be registered. |
B |
| A |
|
END |
|
|
2. |
RESTART CELLULAR PHONE |
(a) Restart the cellular phone.
(b) Turn the ignition switch off.
(c) Turn the ignition switch to ACC.
(d) Register the cellular phone as a connected device again and check if it is registered correctly.
HINT:
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
|
Result |
Proceed to |
|---|---|
|
Cellular phone can be registered. |
A |
|
Cellular phone cannot be registered. |
B |
| A |
|
END |
|
|
3. |
MOVE CELLULAR PHONE |
(a) Move the cellular phone close to the in-vehicle device.
(b) Perform the registration procedure for the cellular phone again and check that it registers correctly.
HINT:
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
|
Result |
Proceed to |
|---|---|
|
Cellular phone can be registered. |
A |
|
Cellular phone cannot be registered. |
B |
| A |
|
END |
|
|
4. |
CLEAR REGISTERED DEVICE INFORMATION |
(a) Clear all "Bluetooth" devices registered to the cellular phone and in-vehicle device.
(b) Register the cellular phone as a connected device again and check if it is registered correctly.
HINT:
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
|
Result |
Proceed to |
|---|---|
|
Cellular phone can be registered. |
A |
|
Cellular phone cannot be registered. |
B |
| A |
|
END |
|
|
5. |
OPERATION USING OTHER VEHICLE |
(a) Using another vehicle, perform the registration procedure for the cellular phone again and check that it registers correctly.
HINT:
- Make sure to obtain the permission of the customer first.
- After the inspection, clear the registered information and usage history acquired during the inspection.
- If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
|
Result |
Proceed to |
|---|---|
|
Cellular phone can be registered. |
A |
|
Cellular phone cannot be registered. |
B |
| A |
|
END |
|
|
6. |
REPLACE CELLULAR PHONE |
(a) Using another "Bluetooth" compatible cellular phone, perform the registration procedure and check that it registers correctly.
HINT:
- Make sure to obtain the permission of the customer first.
- After the inspection, clear the registered information and usage history acquired during the inspection.
- If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
|
Result |
Proceed to |
|---|---|
|
Cellular phone can be registered. |
A |
|
Cellular phone cannot be registered. |
B |
| A |
|
CELLULAR PHONE MALFUNCTION (CHECK CUSTOMER`S CELLULAR PHONE) |
| B |
|
REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY
|
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