Last Modified: 05-13-2024 6.11:8.1.0 Doc ID: RM100000001OLCE
Model Year Start: 2021 Model: Corolla Prod Date Range: [04/2020 - 09/2022]
Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model with Dual Knob Type): Panel Switches do not Function; 2021 - 2022 MY Corolla Corolla HV [04/2020 - 09/2022]

Panel Switches do not Function

CAUTION / NOTICE / HINT

NOTICE:

  • Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.

    Click here 2020 - 2022 MY Corolla Corolla HV [01/2019 - 09/2022]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model with Dual Knob Type): PRECAUTION

  • When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:
    • A communication malfunction DTC may be stored.
    • The radio and display receiver assembly may not operate normally.

PROCEDURE

1.

CHECK PANEL SWITCH

(a) Check for foreign matter around the switches that might prevent operation.

OK:

No foreign matter is found.

NG

REMOVE ANY FOREIGN MATTER FOUND
OK

2.

CHECK PANEL & STEERING SWITCH (OPERATION CHECK)

(a) Enter the "Panel&Steering Switch Check Mode" screen. Refer to Check Panel & Steering Switch in Operation Check.

Click here 2021 - 2022 MY Corolla Corolla HV [04/2020 - 09/2022]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model with Dual Knob Type): OPERATION CHECK

(b) Operate the abnormal switch and check if the switch status is correctly displayed.

OK:

The switch status is correctly displayed as operated.

OK

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE