Last Modified: 05-13-2024 6.11:8.1.0 Doc ID: RM100000001O4EW
Model Year Start: 2021 Model: GR Corolla Prod Date Range: [04/2020 - 09/2022]
Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM (for Gasoline Model): PRECAUTION; 2021 - 2022 MY Corolla Corolla Hatchback GR Corolla [04/2020 - 09/2022]

PRECAUTION

PRECAUTION FOR DISCONNECTING CABLE FROM NEGATIVE BATTERY TERMINAL

NOTICE:

When disconnecting the cable from the negative (-) battery terminal, initialize the following systems after the terminal is reconnected.

System Name

See Procedure

Lane Control System (for Gasoline Model)

2021 - 2022 MY Corolla Corolla Hatchback Corolla HV GR Corolla [04/2020 - 09/2022]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION

Power Door Lock Control System (for Hatchback Model, Gasoline Model)

Pre-collision System (for Gasoline Model)

Lighting System (w/ AFS)(EXT)

WHEN DISCONNECTING BATTERY CABLE

(a) After turning the engine switch off, waiting time may be required before disconnecting the cable from the negative (-) battery terminal. Therefore, make sure to read the disconnecting the cable from the negative (-) battery terminal notices before proceeding with work.

Click here 2019 - 2025 MY Corolla Corolla Hatchback Corolla HV GR Corolla [06/2018 -        ]; INTRODUCTION: REPAIR INSTRUCTION: PRECAUTION

WHEN AUTOMATIC COLLISION NOTIFICATION HAS ACTIVATED

(a) Perform "ACN CALL END" with the Techstream to terminate ACN (Automatic Collision Notification) with the call center.

Click here 2021 - 2025 MY Corolla Corolla Hatchback GR Corolla [04/2020 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM (for Gasoline Model): ACN CALL END

WHEN DISCONNECTING CONNECTORS FROM DCM (TELEMATICS TRANSCEIVER)

(a) The power switch must be off.

WHEN REPLACING DCM (TELEMATICS TRANSCEIVER)

(a) After installing a new DCM (telematics transceiver), perform "DCM ACTIVATION" with the Techstream. This allows the Telematics service provider to register the new DCM (telematics transceiver) and to delete the old DCM (telematics transceiver) information from their database.

Click here 2021 - 2025 MY Corolla Corolla Hatchback GR Corolla [04/2020 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM (for Gasoline Model): ACN CALL END

NOTICE:

Do not replace the DCM (telematics transceiver) with one from another vehicle.

WHEN UNABLE TO CONTACT WITH CALL CENTER BUT NO DTC

(a) This may occur when the cellular signal strength was very weak. Check "DCM OPERATION HISTORY" with the Techstream.

Click here 2021 - 2025 MY Corolla Corolla Hatchback GR Corolla [04/2020 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM (for Gasoline Model): DCM OPERATION HISTORY

WHEN DIAGNOSING DCM (TELEMATICS TRANSCEIVER)

(a) While attempting to diagnose the DCM (telematics transceiver), do not use a DCM (telematics transceiver) from another vehicle. Each DCM (telematics transceiver) is registered to a specific VIN and should not be tested in another vehicle.

PRECAUTION FOR DCM (TELEMATICS TRANSCEIVER)

(a) The DCM (telematics transceiver) uses a LTE (Long Term Evolution) type radio wave signal. The radio wave signals and communication lines may occasionally be unstable depending on time or location factors. Therefore, network access errors may occur intermittently because of radio wave signal conditions. To determine if there is a problem, it may be necessary to make a judgment based on the frequency of the phenomenon or by making a comparison with a comparable type of cell phone.

(b) With the exception of replacing the BUB (Back-Up Battery), the DCM (telematics transceiver) cannot be disassembled (the DCM (telematics transceiver) case must not be opened).

PRECAUTION FOR BUB (BACK-UP BATTERY)

(a) The BUB (Back-Up Battery) is a lithium-ion type battery and can be charged from the DCM (telematics transceiver).

(b) When ACN (Automatic Collision Notification) is performed, the BUB (Back-Up Battery) provides power to the DCM (telematics transceiver).

NOTICE:

The BUB (Back-Up Battery) must not be replaced while an ACN call is in progress.

HINT:

When a Manual Emergency Call is made, the BUB (Back-Up Battery) is not used as the power source.

(c) When it is time to replace the BUB (Back-Up Battery), the manual (SOS) switch red indicator will come on. The DCM (telematics transceiver) will also store a DTC or specific vehicle control history (RoB) code.

PRECAUTION FOR REGISTRATION

(a) If replacing any of the following parts, refer to Initialization.

Click here 2021 - 2022 MY Corolla Corolla Hatchback Corolla HV GR Corolla [04/2020 - 09/2022]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION

(1) DCM (telematics transceiver)

(2) BUB (Back-Up Battery)