Last Modified: 07-31-2024 6.11:8.1.0 Doc ID: RM100000001KRDV
Model Year Start: 2020 Model: GR Corolla Prod Date Range: [09/2019 - 04/2020]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: USB Audio System Recognition/Play Error; 2020 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2019 - 04/2020]

USB Audio System Recognition/Play Error

DESCRIPTION

When a USB device or "iPod" is connected to the USB jack of the No. 1 stereo jack adapter assembly, it must have playable files. The device must also communicate with and be recognized by the radio and display receiver assembly. This diagnostic procedure is for when a device is not recognized, or files from the device cannot be played normally.

WIRING DIAGRAM

w/o AUX Function
w/ AUX Function

CAUTION / NOTICE / HINT

NOTICE:

  • Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

    Click here 2020 - 2022 MY Corolla Corolla Hatchback Corolla HV GR Corolla [03/2019 - 09/2022]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PRECAUTION

  • When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:
    • A communication malfunction DTC may be stored.
    • The radio and display receiver assembly may not operate normally.

HINT:

  • When a large amount of data is in a USB device, it may take a while to begin playback.
  • When using a USB device, files that are protected by copyright cannot be played.
  • When files are not played in the sorted order, perform the following procedure before inspection.
    1. Add numbers in front of the file names.
    2. Put the files in a folder and copy the folder data to the USB device.

PROCEDURE

1.

CHECK USB DEVICE OR "iPod"

(a) Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly.

(b) Check if playable files are present on the USB device or "iPod".

HINT:

Refer to System Description for playable files.

Click here 2020 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2019 - 04/2020]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: SYSTEM DESCRIPTION

(c) Check if the USB device is a compatible format or "iPod" is a compatible version.

HINT:

Refer to System Description for compatible formats and versions.

Click here 2020 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2019 - 04/2020]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: SYSTEM DESCRIPTION

Result

Proceed to

No playable files exist, or incompatible device format or version.

A

Playable files exist, and compatible device format or version.

B
A

END (USB DEVICE FORMAT WAS INCOMPATIBLE, "iPod" VERSION IS INCOMPATIBLE, OR NO PLAYABLE FILES EXIST)
B

2.

CHECK MODEL

(a) Choose the model to be inspected.

Result

Proceed to

w/o AUX Function

A

w/ AUX Function

B
B

GO TO STEP 8

A

3.

CHECK NO. 2 ANTENNA CORD SUB-ASSEMBLY (RADIO AND DISPLAY RECEIVER ASSEMBLY - NO. 1 STEREO JACK ADAPTER ASSEMBLY)

(a) Disconnect the x2 radio and display receiver assembly connector.

(b) Disconnect the x1 No. 1 stereo jack adapter assembly connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

x2-1 (USV1) - x1-8 (UPI)

Always

Below 1 Ω

x2-2 (US1-) - x1-9 (UDO-)

Always

Below 1 Ω

x2-3 (US1+) - x1-10 (UDO+)

Always

Below 1 Ω

x2-4 (UGD1) - x1-11 (UJSG)

Always

Below 1 Ω

x2-5 (USG1) - x1-12 (UJSS)

Always

Below 1 Ω

x2-1 (USV1) or x1-8 (UPI) - Body ground

Always

10 kΩ or higher

x2-2 (US1-) or x1-9 (UDO-) - Body ground

Always

10 kΩ or higher

x2-3 (US1+) or x1-10 (UDO+) - Body ground

Always

10 kΩ or higher

x2-4 (UGD1) or x1-11 (UJSG) - Body ground

Always

10 kΩ or higher

x2-5 (USG1) or x1-12 (UJSS) - Body ground

Always

10 kΩ or higher

*a

Front view of wire harness connector

(to Radio and Display Receiver Assembly)

*b

Front view of wire harness connector

(to No. 1 Stereo Jack Adapter Assembly)
NG

REPLACE NO. 2 ANTENNA CORD SUB-ASSEMBLY

OK

4.

INSPECT RADIO AND DISPLAY RECEIVER ASSEMBLY (NO. 1 STEREO JACK ADAPTER ASSEMBLY POWER SOURCE)

(a) Disconnect the x1 No. 1 stereo jack adapter assembly connector.

(b) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Condition

Specified Condition

x1-8 (UPI) - x1-11 (UJSG)

Ignition switch ACC

5 V

*a

Front view of wire harness connector

(to No. 1 Stereo Jack Adapter Assembly)
NG

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

OK

5.

FORMAT USB DEVICE OR RESTORE "iPod" AND RECHECK

(a) Delete all files in the USB device or "iPod" and format/restore it.

(b) Save the data again and check if it can be played on the in-vehicle device.

NOTICE:

Formatting a USB device or restoring an "iPod" erases all music on the device. Ensure that a backup of the music data is available before performing this operation.

OK:

Malfunction disappears.

OK

END
NG

6.

REPLACE USB DEVICE OR "iPod"

(a) Turn the ignition switch off.

HINT:

When this malfunction occurs, it is necessary to turn the ignition switch off to make it possible for the vehicle to recognize a new device when it is connected.

(b) Turn the ignition switch to ACC.

(c) Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly.

HINT:

  • If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection.
  • Refer to System Description for compatible formats and versions.

    Click here 2020 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2019 - 04/2020]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: SYSTEM DESCRIPTION

NEXT

7.

CHECK USB DEVICE OR "iPod"

(a) Check if a USB device or "iPod" is recognized by the radio and display receiver assembly, and if information such as track, artist and album names is displayed on the screen.

OK:

USB device or "iPod" is recognized properly and the information is displayed on the screen.

OK

USB DEVICE OR "iPod" WAS INCOMPATIBLE OR DEFECTIVE
NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

8.

CHECK HARNESS AND CONNECTOR (RADIO AND DISPLAY RECEIVER ASSEMBLY - NO. 1 STEREO JACK ADAPTER ASSEMBLY)

(a) Disconnect the I115 radio and display receiver assembly connector.

(b) Disconnect the I114 No. 1 stereo jack adapter assembly connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

I115-1 (USV1) - I114-8 (UPI)

Always

Below 1 Ω

I115-2 (US1-) - I114-9 (UDO-)

Always

Below 1 Ω

I115-3 (US1+) - I114-10 (UDO+)

Always

Below 1 Ω

I115-4 (UGD1) - I114-11 (UJSG)

Always

Below 1 Ω

I115-5 (USG1) - I114-12 (UJSS)

Always

Below 1 Ω

I115-1 (USV1) or I114-8 (UPI) - Body ground

Always

10 kΩ or higher

I115-2 (US1-) or I114-9 (UDO-) - Body ground

Always

10 kΩ or higher

I115-3 (US1+) or I114-10 (UDO+) - Body ground

Always

10 kΩ or higher

I115-4 (UGD1) or I114-11 (UJSG) - Body ground

Always

10 kΩ or higher

I115-5 (USG1) or I114-12 (UJSS) - Body ground

Always

10 kΩ or higher

*a

Front view of wire harness connector

(to Radio and Display Receiver Assembly)

*b

Front view of wire harness connector

(to No. 1 Stereo Jack Adapter Assembly)
NG

REPAIR OR REPLACE HARNESS OR CONNECTOR
OK

9.

INSPECT RADIO AND DISPLAY RECEIVER ASSEMBLY (NO. 1 STEREO JACK ADAPTER ASSEMBLY POWER SOURCE)

(a) Disconnect the I114 No. 1 stereo jack adapter assembly connector.

(b) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Condition

Specified Condition

I114-8 (UPI) - I114-11 (UJSG)

Ignition switch to ACC

5 V

*a

Front view of wire harness connector

(to No. 1 Stereo Jack Adapter Assembly)
NG

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

OK

10.

FORMAT USB DEVICE OR RESTORE "iPod" AND RECHECK

(a) Delete all files in the USB device or "iPod" and format/restore it.

(b) Save the data again and check if it can be played on the in-vehicle device.

NOTICE:

Formatting a USB device or restoring an "iPod" erases all music on the device. Ensure that a backup of the music data is available before performing this operation.

OK:

Malfunction disappears.

OK

END
NG

11.

REPLACE USB DEVICE OR "iPod"

(a) Turn the ignition switch off.

HINT:

When this malfunction occurs, it is necessary to turn the ignition switch off to make it possible for the vehicle to recognize a new device when it is connected.

(b) Turn the ignition switch to ACC.

(c) Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly.

HINT:

  • If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection.
  • Refer to System Description for compatible formats and versions.

    Click here 2020 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2019 - 04/2020]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: SYSTEM DESCRIPTION

NEXT

12.

CHECK USB DEVICE OR "iPod"

(a) Check if a USB device or "iPod" is recognized by the radio and display receiver assembly, and if information such as track, artist and album names is displayed on the screen.

OK:

USB device or "iPod" is recognized properly and the information is displayed on the screen.

OK

USB DEVICE OR "iPod" WAS INCOMPATIBLE OR DEFECTIVE
NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE