Last Modified: 07-31-2024 6.11:8.1.0 Doc ID: RM100000001GTP0
Model Year Start: 2020 Model: Corolla Prod Date Range: [01/2019 -           ]
Title: WIPER / WASHER: WIPER AND WASHER SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING; 2020 - 2025 MY Corolla Corolla HV [01/2019 -        ]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the wiper and washer system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

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2.

CUSTOMER PROBLEM ANALYSIS

HINT:

  • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
  • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
  • The following 5 items are important points for problem analysis:

    What

    Vehicle model, system name

    When

    Date, time, occurrence frequency

    Where

    Road conditions

    Under what conditions?

    Driving conditions, weather conditions

    How did it happen?

    Problem symptoms

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3.

PRE-CHECK

(a) Measure the auxiliary battery voltage with power switch off.

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

(b) Check the fuses and relays.

(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

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4.

CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Using the Techstream, check for CAN communication system DTCs.

Click here 2020 MY Corolla Corolla HV [01/2019 - 04/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2021 - 2022 MY Corolla Corolla HV [04/2020 - 09/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2023 MY Corolla Corolla HV [09/2022 - 11/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2023 - 2025 MY Corolla Corolla HV [11/2022 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM

Result

Proceed to

CAN DTCs are not output

A

CAN DTCs are output

B

B

GO TO CAN COMMUNICATION SYSTEM 2020 - 2022 MY Corolla Corolla HV [01/2019 - 09/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2023 - 2025 MY Corolla Corolla HV [09/2022 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

A

5.

CHECK FOR DTC*

(a) Check for DTCs.

Body Electrical > Main Body > Trouble Codes

Result

Proceed to

DTCs are not output

A

DTCs are output

B

B

GO TO DIAGNOSTIC TROUBLE CODE CHART 2020 - 2022 MY Corolla Corolla HV [01/2019 - 09/2022]; WIPER / WASHER: WIPER AND WASHER SYSTEM (for HV Model): DIAGNOSTIC TROUBLE CODE CHART 2023 - 2025 MY Corolla Corolla HV [09/2022 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM (for HV Model): DIAGNOSTIC TROUBLE CODE CHART

A

6.

PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

Click here 2020 - 2025 MY Corolla Corolla HV [01/2019 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM (for HV Model): PROBLEM SYMPTOMS TABLE

Result

Proceed to

Fault is not listed in Problem Symptoms Table

A

Fault is listed in Problem Symptoms Table

B

B

GO TO PROBLEM SYMPTOMS TABLE

A

7.

OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Operation Check

Click here 2020 - 2025 MY Corolla Corolla HV [01/2019 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM (for HV Model): OPERATION CHECK

(b) Terminals of ECU

Click here 2020 - 2022 MY Corolla Corolla HV [01/2019 - 09/2022]; WIPER / WASHER: WIPER AND WASHER SYSTEM (for HV Model): TERMINALS OF ECU 2023 - 2025 MY Corolla Corolla HV [09/2022 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM (for HV Model): TERMINALS OF ECU

(c) Data List / Active Test

Click here 2020 - 2025 MY Corolla Corolla HV [01/2019 -        ]; WIPER / WASHER: WIPER AND WASHER SYSTEM (for HV Model): DATA LIST / ACTIVE TEST

(d) Inspection

(e) On-vehicle inspection

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8.

ADJUST, REPAIR OR REPLACE

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9.

CONFIRMATION TEST

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END