Last Modified: 05-13-2024 6.11:8.1.0 Doc ID: RM100000001G6UJ
Model Year Start: 2020 Model: Corolla Prod Date Range: [01/2019 - 09/2022]
Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model with Dual Knob Type): Portable Player cannot be Registered; 2020 - 2022 MY Corolla Corolla HV [01/2019 - 09/2022]

Portable Player cannot be Registered

CAUTION / NOTICE / HINT

HINT:

Some versions of "Bluetooth" compatible audio players may not function properly, or the functions may be limited using the radio and display receiver assembly, even if the portable audio player itself can play files.

Click here 2020 MY Corolla Corolla HV [01/2019 - 04/2020]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model with Dual Knob Type): SYSTEM DESCRIPTION 2021 - 2022 MY Corolla Corolla HV [04/2020 - 09/2022]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model with Dual Knob Type): SYSTEM DESCRIPTION

PROCEDURE

1.

CHECK THAT PORTABLE PLAYER IS "Bluetooth" AUDIO COMPATIBLE

(a) Check if the portable player is "Bluetooth" audio compatible.

Result

Proceed to

The portable player is "Bluetooth" audio compatible.

A

The portable player is not "Bluetooth" audio compatible.

B
B

USE A "Bluetooth" AUDIO COMPATIBLE PORTABLE PLAYER
A

2.

CHECK CONNECTION PROCEDURE OF CONNECTED DEVICE

(a) Referring to Owner's Manual, correctly register the portable player.

(b) Check that the portable player has been registered as a connected device.

HINT:

The portable player cannot be registered under any of the following conditions:

  • The A2DP (Advanced Audio Distribution Profile) is not used when registering a cellular phone.
  • A different portable player registration remains in the radio and display receiver assembly.
  • A different radio and display receiver assembly registration remains in the portable player.
  • The portable player is off.

OK:

The portable player has been registered as a connected device.

OK

END
NG

3.

CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL

(a) Check if the portable player can be registered normally to another "Bluetooth" audio compatible vehicle of the same model.

OK:

The portable player can be registered.

NG

MALFUNCTION IN PORTABLE PLAYER
OK

4.

REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES

(a) Remove additional devices which use radio waves.

(b) Place the portable player close to the radio and display receiver assembly.

(c) Check that the portable player can be registered as a connected device.

OK:

The portable player can be registered.

OK

END
NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE 2020 MY Corolla Corolla HV [01/2019 - 04/2020]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model with Dual Knob Type): PROBLEM SYMPTOMS TABLE 2021 - 2022 MY Corolla Corolla HV [04/2020 - 09/2022]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model with Dual Knob Type): PROBLEM SYMPTOMS TABLE