Last Modified: 05-13-2024 6.11:8.1.0 Doc ID: RM100000001D0AJ
Model Year Start: 2019 Model: GR Corolla Prod Date Range: [06/2018 - 11/2022]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Sound of Portable Player cannot be Heard from Speakers or Sound is Low; 2019 - 2023 MY Corolla Corolla Hatchback Corolla HV GR Corolla [06/2018 - 11/2022]

Sound of Portable Player cannot be Heard from Speakers or Sound is Low

PROCEDURE

1.

CHECK PORTABLE PLAYER SETTINGS

(a) Check the portable player settings.

(1) Check that the volume is not set to "0".

(2) Check that mute is off.

(b) Check that the sound of the portable player can be heard from the speakers.

OK:

Sound of the portable player can be heard from the speakers.

OK

END

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2.

CHECK AUDIO SETTINGS

(a) Check the audio settings.

(1) Check that the volume is not set to "0".

(b) Check that the sound of the portable player can be heard from the speakers.

OK:

Sound of the portable player can be heard from the speakers.

OK

END

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3.

CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL

(a) Check that the sound of the portable player can be heard from the speakers of another "Bluetooth" audio compatible vehicle of the same model.

OK:

Sound of the portable player can be heard from the speakers.

OK

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE 2019 MY Corolla Corolla Hatchback Corolla HV GR Corolla [06/2018 - 01/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2020 MY Corolla Corolla Hatchback Corolla HV GR Corolla [01/2019 - 03/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2020 MY Corolla Corolla Hatchback Corolla HV GR Corolla [03/2019 - 09/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2020 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2019 - 04/2020]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2021 - 2022 MY Corolla Corolla Hatchback Corolla HV GR Corolla [04/2020 - 09/2022]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2023 MY Corolla Corolla Hatchback Corolla HV GR Corolla [09/2022 - 11/2022]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE

NG

MALFUNCTION IN PORTABLE PLAYER