Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000002FQ2T
Model Year Start: 2024 Model: RAV4 Prod Date Range: [10/2023 -           ]
Title: THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, Gasoline Model): Entry Unlock and Unlatch Functions do not Operate Using Kick Sensor; 2024 MY RAV4 [10/2023 -        ]

Entry Unlock and Unlatch Functions do not Operate Using Kick Sensor

DESCRIPTION

If the hands free power back door function does not operate, it could indicate the certification ECU (smart key ECU assembly) did not transmit a power back door open request signal, or a malfunction in the power back door system.

CAUTION / NOTICE / HINT

NOTICE:

  • When using the Techstream with the engine switch off, connect the Techstream to the DLC3 and turn a courtesy light switch on and off at intervals of 1.5 seconds or less until communication between the Techstream and the vehicle begins. Then select the vehicle type under manual mode and enter the following menus: Body Electrical / Smart Key. While using the Techstream, periodically turn a courtesy light switch on and off at intervals of 1.5 seconds or less to maintain communication between the Techstream and the vehicle.
  • The smart key system (for Entry Function) uses the LIN communication system and CAN communication system. Inspect the communication function by following How to Proceed with Troubleshooting. Troubleshoot the smart key system (for Entry Function) after confirming that the communication systems are functioning properly.

    Click here 2024 MY RAV4 [10/2023 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

  • After repair, confirm that no DTCs are output.
  • Check that there are no electrical key transmitter sub-assemblies in the vehicle.

PROCEDURE

1.

CHECK CUSTOMIZE SETTING

(a) Turn the engine switch on (IG).

(b) Enter the following menus: [Settings] → [Vehicle customize] → [Door control]

(c) Select the setting by referring to the table below.

Display

Description

Default

Setting

Relevant ECU

Hands Free

Function that can be used to set the hands free power back door.

ON

ON or OFF

Main body ECU (multiplex network body ECU)

Result

Proceed to

The customize setting is "ON"

A

The customize setting is "OFF"

B

B

PERFORM CUSTOMIZE SETTING

A

2.

CHECK OPERATION HISTORY

(a) Enter the following menus: Body Electrical / Smart Key / Utility / Operation History.

Body Electrical > Smart Key > Utility

Tester Display

Operation History

Auto Entry Wireless Operation History

Parameter Name

Content

Kick Sensor Open Request Signal.

The multiplex network door ECU receives kick detection signals from the kick door control sensor and sends certification requests to the certification ECU (smart key ECU assembly). If certification is OK, an open permission is sent to the multiplex network door ECU.

Result

Proceed to

Not output

A

"Kick Sensor Open Request Signal" is output

B

B

GO TO POWER BACK DOOR SYSTEM (Power Back Door cannot be Operated Using Kick Sensor)

A

3.

CHECK ENTRY LOCK OPERATION

(a) While carrying the electrical key transmitter sub-assembly, check that the entry unlock function operates when the back door opener switch is operated.

Click here 2024 MY RAV4 [10/2023 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, Gasoline Model): OPERATION CHECK

Result

Proceed to

Entry lock/unlock function does not operate

A

Entry lock/unlock function operates

B

A

GO TO SMART KEY SYSTEM (Back Door Entry Lock and Unlock Functions do not Operate)

B

GO TO POWER BACK DOOR SYSTEM (Power Back Door cannot be Operated Using Kick Sensor)