| Last Modified: 01-30-2024 | 6.11:8.1.0 | Doc ID: RM100000002FQ2K |
| Model Year Start: 2024 | Model: RAV4 | Prod Date Range: [10/2023 - ] |
| Title: DOOR / HATCH: POWER BACK DOOR SYSTEM: Power Back Door cannot be Operated Frequently; 2024 MY RAV4 RAV4 HV [10/2023 - ] | ||
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Power Back Door cannot be Operated Frequently |
DESCRIPTION
If the power back door system does not operate, a vehicle malfunction, environmental problem, and customer (including passenger) operation are possible causes. Using Vehicle Control History (RoB) allows the cause to be narrowed down, and repair, replacement, and in some circumstances explaining the environment or usage conditions can help resolve the malfunction.
PROCEDURE
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1. |
CHECK VEHICLE CONTROL HISTORY (RoB) |
(a) Using the GTS, check for vehicle control history (RoB).
Body Electrical > Back Door > Utility
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Tester Display |
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Vehicle Control History (RoB) |
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Result |
Proceed to |
|---|---|
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Vehicle control history (RoB) item is not stored. |
A |
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Vehicle control history (RoB) item is stored. |
B |
| A |
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| B |
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END (explain the cause why it did not operate to the customer) |
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