Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000002FQ2J
Model Year Start: 2024 Model: RAV4 Prod Date Range: [10/2023 -           ]
Title: DOOR / HATCH: POWER BACK DOOR SYSTEM: Power Back Door cannot be Operated Using Kick Sensor; 2024 MY RAV4 RAV4 HV [10/2023 -        ]

Power Back Door cannot be Operated Using Kick Sensor

DESCRIPTION

The kick door control sensor uses LIN communication and stops sensor output based on the vehicle speed, ignition switch ON (IG) or ON (ACC) signals sent from the multiplex network door ECU.

When the kick door control sensor detects a kick operation, it sends an operation signal to the multiplex network door ECU.

WIRING DIAGRAM

CAUTION / NOTICE / HINT

NOTICE:

  • If the multiplex network door ECU has been replaced, or if any of the connectors has been disconnected, initialize the power back door system.

    Click here 2024 MY RAV4 RAV4 HV [10/2023 -        ]; DOOR / HATCH: POWER BACK DOOR SYSTEM: INITIALIZATION

  • First perform the communication function inspections in How to Proceed with Troubleshooting to confirm that there are no CAN communication malfunctions before troubleshooting this problem.

    Click here 2024 MY RAV4 RAV4 HV [10/2023 -        ]; DOOR / HATCH: POWER BACK DOOR SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

  • Check the smart entry and start system (for Entry Function) first before troubleshooting the power back door system.

    for HV Model:

    Click here 2022 - 2024 MY RAV4 HV [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

    for Gasoline Model:

    Click here 2022 - 2024 MY RAV4 [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

  • Inspect the fuses for circuits related to this system before performing the following inspection procedure.

PROCEDURE

1.

CHECK VEHICLE CONDITION

(a) Operate the multi-information display and check the customization status.

Display

Description

Default

Setting

Relevant ECU

System Settings

Function that enables or disables the power back door operation.

On

On or Off

Multiplex network door ECU

Hands Free

Function that can be used to set the hands free power back door.

On

On or Off

Multiplex network door ECU

Result

Proceed to

Customization item is "On"

A

Customization item is "Off"

B

B

PERFORM CUSTOMIZE SETTING

A

2.

CHECK POWER BACK DOOR SYSTEM

(a) Check the power back door system.

Result

Proceed to

Power back door system does not operate normally

A

Power back door system operates normally

B

B

GO TO POWER BACK DOOR CANNOT BE OPERATED FREQUENTLY

A

3.

CLEAR DTC

(a) Clear the DTCs.

Body Electrical > Back Door > Clear DTCs

NEXT

4.

REPRODUCE DTC

(a) Turn the ignition switch to ON and wait for at least 10 seconds.

NEXT

5.

CHECK FOR DTC

(a) Check for DTCs.

Body Electrical > Back Door > Trouble Codes

Result

Proceed to

DTC is output

A

DTC is not output

B

A

GO TO DIAGNOSTIC TROUBLE CODE CHART

B

6.

READ VALUE USING GTS

(a) Read the Data List according to the display on the GTS.

Body Electrical > Back Door > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

Kick Sensor Error

Status of the kick door control sensor error

Normal or Error

Normal: Kick door control sensor normal

Error: Kick door control sensor abnormal

-

Body Electrical > Back Door > Data List

Tester Display

Kick Sensor Error

OK:

On the GTS, Normal is displayed.

NG

REPLACE KICK DOOR CONTROL SENSOR

OK

7.

READ VALUE USING GTS

(a) Read the Data List according to the display on the GTS.

Body Electrical > Back Door > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

Kick Sensor Detection

Status of the kick door control sensor detection

OFF or ON

OFF: Kick door control sensor not detecting a foot

ON: Kick door control sensor detecting a foot

-

Body Electrical > Back Door > Data List

Tester Display

Kick Sensor Detection

OK:

On GTS screen, item changes between ON and OFF according to above chart.

NG

GO TO STEP 9

OK

8.

CHECK HARNESS AND CONNECTOR (KICK DOOR CONTROL SENSOR - INSTRUMENT PANEL JUNCTION BLOCK ASSEMBLY)

(a) Disconnect the Q7 kick door control sensor connector.

(b) Disconnect the 4D instrument panel junction block assembly connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

Q7-6 (LIN) - 4D-17

Always

Below 1 Ω

OK

REPLACE MULTIPLEX NETWORK DOOR ECU

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

9.

CHECK HARNESS AND CONNECTOR (KICK DOOR CONTROL SENSOR - BATTERY AND BODY GROUND)

(a) Disconnect the kick door control sensor connector.

*a

Front view of wire harness connector

(to Kick Door Control Sensor)

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

Q7-7 (GND) - Body ground

Always

Below 1 Ω

(c) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Switch Condition

Specified Condition

Q7-2 (B) - Body ground

Ignition switch off

11 to 14 V

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

OK

10.

CHECK HARNESS AND CONNECTOR (KICK DOOR CONTROL SENSOR - MULTIPLEX NETWORK DOOR ECU)

(a) Disconnect the Q7 kick door control sensor connector.

(b) Disconnect the R26 multiplex network door ECU connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

Q7-3 (KSOT) - R26-12 (KSIN)

Always

Below 1 Ω

Q7-3 (KSOT) or R26-12 (KSIN) - Body ground

Always

10 kΩ or higher

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

OK

11.

CHECK MULTIPLEX NETWORK DOOR ECU

(a) Remove the multiplex network door ECU with the connector(s) still connected.

Click here 2024 MY RAV4 RAV4 HV [10/2023 -        ]; DOOR / HATCH: BACK DOOR CLOSER ECU: REMOVAL

(b) Check the signal waveform according to the condition(s) in the table below.

Measurement Condition

Item

Condition

Tester Connection

R26-12 (KSIN) - Body ground

Tool Setting

2 V/DIV., 50 ms./DIV.

Vehicle Condition

Ignition switch ON, kick door control sensor not detecting a foot

OK:

The waveform displayed is as shown in the illustration.

*a

Component with harness connected

(Multiplex Network Door ECU)

*b

Waveform

OK

REPLACE KICK DOOR CONTROL SENSOR

NG

REPLACE MULTIPLEX NETWORK DOOR ECU