Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000002FQ2F
Model Year Start: 2024 Model: RAV4 Prod Date Range: [10/2023 -           ]
Title: DOOR / HATCH: POWER BACK DOOR SYSTEM: Power Back Door does not Operate Using Cabin Switch; 2024 MY RAV4 RAV4 HV [10/2023 -        ]

Power Back Door does not Operate Using Cabin Switch

DESCRIPTION

The power back door control switch sends a signal to the multiplex network door ECU using CAN communication via the main body ECU (multiplex network body ECU).

WIRING DIAGRAM

CAUTION / NOTICE / HINT

NOTICE:

  • If the multiplex network door ECU has been replaced, or if any of the connectors has been disconnected, initialize the power back door system.

    Click here 2024 MY RAV4 RAV4 HV [10/2023 -        ]; DOOR / HATCH: POWER BACK DOOR SYSTEM: INITIALIZATION

  • First perform the communication function inspections in How to Proceed with Troubleshooting to confirm that there are no CAN communication malfunctions before troubleshooting this problem.

    Click here 2024 MY RAV4 RAV4 HV [10/2023 -        ]; DOOR / HATCH: POWER BACK DOOR SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

  • If the main body ECU (multiplex network body ECU) is replaced, refer to Registration.

PROCEDURE

1.

CHECK VEHICLE CONDITION

(a) Operate the multi-information display and check the customization status.

Display

Description

Default

Setting

Relevant ECU

System Settings

Function that enables or disables the power back door operation.

On

On or Off

Multiplex network door ECU

Result

Proceed to

Customization item is "On" (power back door system operation is possible)

A

Customization item is "Off" (power back door system operation is prohibited)

B

B

PERFORM CUSTOMIZE SETTING

A

2.

CHECK POWER BACK DOOR SYSTEM

(a) Check the power back door system.

Result

Proceed to

Power back door system does not operate normally

A

Power back door system operates normally

B

B

GO TO POWER BACK DOOR CANNOT BE OPERATED FREQUENTLY

A

3.

READ VALUE USING GTS

(a) Read the Data List according to the display on the GTS.

Body Electrical > Main Body > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

Back Door Open SW

Power back door switch assembly signal

ON or OFF

ON: Power back door switch assembly on

OFF: Power back door switch assembly off

-

Body Electrical > Main Body > Data List

Tester Display

Back Door Open SW

OK:

The GTS display changes correctly in response to the switch operation.

OK

REPLACE MULTIPLEX NETWORK DOOR ECU

NG

4.

INSPECT POWER BACK DOOR CONTROL SWITCH

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; DOOR / HATCH: POWER BACK DOOR CONTROL SWITCH: INSPECTION

NG

REPLACE POWER BACK DOOR CONTROL SWITCH

OK

5.

CHECK HARNESS AND CONNECTOR (POWER BACK DOOR CONTROL SWITCH - MAIN BODY ECU [MULTIPLEX NETWORK BODY ECU] AND BODY GROUND)

(a) Disconnect the G11 power back door control switch connector.

(b) Disconnect the G45 main body ECU (multiplex network body ECU) connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

G11-5 (MSW) - G45-4 (PBDS)

Always

Below 1 Ω

G11-2 (MSE) - Body ground

Always

Below 1 Ω

G11-5 (MSW) or G45-4 (PBDS) - Body ground

Always

10 kΩ or higher

OK

REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU)

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR