| Last Modified: 01-30-2024 | 6.11:8.1.0 | Doc ID: RM100000002FQ1Y |
| Model Year Start: 2024 | Model: RAV4 | Prod Date Range: [10/2023 - ] |
| Title: DOOR / HATCH: POWER BACK DOOR SYSTEM: PROBLEM SYMPTOMS TABLE; 2024 MY RAV4 RAV4 HV [10/2023 - ] | ||
PROBLEM SYMPTOMS TABLE
NOTICE:
If the multiplex network door ECU has been replaced, or if any of the connectors has been disconnected, initialize the power back door system.
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![2024 MY RAV4 RAV4 HV [10/2023 - ]; DOOR / HATCH: POWER BACK DOOR SYSTEM: INITIALIZATION](/t3Portal/stylegraphics/info.gif)
HINT:
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
- Inspect the fuses and relays related to this system before inspecting the suspected areas below.
Power Back Door System
|
Symptom |
Suspected Area |
Link |
|---|---|---|
|
Power back door cannot be operated using any switch |
Meter / gauge system |
|
|
Check customize setting (Unlock Key Twice) |
||
|
Check customize setting (Unlock 2 Operation) |
||
|
Power back door sensor assembly RH |
||
|
Power back door sensor assembly LH |
||
|
Harness and connector |
||
|
Multiplex network door ECU |
||
|
Power back door does not operate using the cabin switch |
Power back door control switch |
|
|
Harness and connector |
||
|
Multiplex network door ECU |
||
|
Main body ECU (multiplex network body ECU) |
||
|
Power back door does not operate using outside switch |
No. 1 power back door control switch |
|
|
Harness and connector |
||
|
Multiplex network door ECU |
||
|
Power back door cannot be opened using the back door lock with courtesy light switch assembly (open switch) (back door entry unlock function operates normally) |
Multiplex network door ECU |
|
|
Power back door cannot be operated using kick sensor (w/ Hands Free Power Back Door) |
Harness and connector |
|
|
Kick door control sensor |
||
|
Multiplex network door ECU |
||
|
Power back door cannot be operated using kick sensor and back door lock assembly with courtesy light switch (w/ Hands Free Power Back Door) |
Smart entry and start system (for Entry Function, HV Model) |
|
|
Smart entry and start system (for Entry Function, Gasoline Model) |
|
|
|
Back door closer does not operate |
Back door visual check (foreign objects) |
|
|
Back door lock with courtesy light switch assembly |
||
|
Harness and connector |
||
|
Multiplex network door ECU |
||
|
Jam protection function activates during power back door operation |
Back door visual check (foreign objects) |
|
|
Power back door sensor assembly RH |
||
|
Power back door sensor assembly LH |
||
|
Harness and connector |
||
|
Multiplex network door ECU |
||
|
Power back door warning system does not operate |
Wireless door lock control system |
|
|
Harness and connector |
||
|
Power back door warning buzzer |
||
|
Multiplex network door ECU |
||
|
Power back door cannot be operated frequently |
Refer to "Power Back Door cannot be Operated Frequently". |
|
|
|