DOOR / HATCH: POWER BACK DOOR SYSTEM: PRECAUTION; 2024 MY RAV4 RAV4 HV [10/2023

Last Modified: 01-30-2024	6.11:8.1.0	Doc ID: RM100000002FQ1R
Model Year Start: 2024	Model: RAV4	Prod Date Range: [10/2023 - ]
Title: DOOR / HATCH: POWER BACK DOOR SYSTEM: PRECAUTION; 2024 MY RAV4 RAV4 HV [10/2023 - ]

PRECAUTION

PRECAUTIONS FOR HANDS FREE POWER BACK DOOR (w/ Hands Free Power Back Door)

(a) In the following situations, the hands free power back door may operate unintentionally if the electrical key transmitter sub-assembly (electrical key) is near or within the rear door exterior detection area:

HINT:

Refer to smart key system (for Entry Function)

for HV Model:

Click here

for Gasoline Model:

Click here

When a large amount of water is applied to the rear bumper, such as when in heavy rain.
When water is applied to the rear bumper, such as when washing the vehicle.
When dirt, etc. is wiped off the rear bumper.
When a small animal suddenly enters the area below the rear bumper.
When trying to remove an object from below the rear bumper.
When removing snow, etc. from below the rear bumper. (such as when using a snow shovel)
When a kick operation is performed using a metal object.
When a person sits on the rear bumper and moves their legs.
When a person's leg or body brushes against the rear bumper while passing the vehicle.
When parked in an area where radio waves or noise interferes with the sensitivity of the kick door sensor, such as coin parking, gas stations, when driving on roads with road heating or passing fluorescent lights.
There are TV towers, electric power plants, broadcasting stations, gas stations or other facilities that generate strong radio waves or electrical noise nearby.
When parked near plants, etc., near the rear bumper.
When loading or unloading objects near the rear bumper.
When removing or installing accessories or a car cover near the rear bumper.
When the vehicle is being towed.

(b) In the following situations, the hands free power back door may not operate normally:

When the rear bumper is strongly kicked.
When there are electrical waves present that interfere with communication between the electrical key transmitter sub-assembly (electrical key) and vehicle.
When there are radio waves that interfere with the sensitivity of the kick door control sensor assembly.
When a device which emits radio waves which are near the same frequency as the kick door control sensor assembly is near the vehicle.
When parked in an area where radio waves or noise interferes with the sensitivity of the kick door sensor, such as coin parking, gas stations, when driving on roads with road heating or passing fluorescent lights.
When a large amount of water is applied to the rear bumper, such as when in heavy rain.
When water is applied to the rear bumper, such as when washing the vehicle.
When mud, snow, ice, etc. is attached to the rear bumper.
When the vehicle has been parked for a while near objects that move and contact the rear bumper, such as tall grass or trees.
When parking in an area with an electric field, such as road heating.
When accessories, etc. are attached to the rear bumper.
When the remote engine starter is operating.
When kick operations are performed several times consecutively.
When the rear bumper is touched for a certain period of time.
There are TV towers, electric power plants, broadcasting stations, gas stations or other facilities that generate strong radio waves or electrical noise nearby.

When not carrying the electrical key transmitter sub-assembly (electrical key).
When the electrical key transmitter sub-assembly (electrical key) is outside of the power back door operation detection area.
When the entry function does not operate because of wave interference.
When the customization setting is not set as follows:
- The "Hands Free" item is set to "On" using the customization function via the multi-information display in the combination meter assembly (The default setting is "On").
  Click here
When a large amount of water is applied to the rear bumper, such as when in heavy rain.