Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM1000000027O80
Model Year Start: 2023 Model: RAV4 Prod Date Range: [10/2022 -           ]
Title: TELEMATICS: TELEMATICS SYSTEM: Remote Engine Starter does not Operate; 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]

Remote Engine Starter does not Operate

CAUTION / NOTICE / HINT

NOTICE:

Before replacing the DCM (telematics transceiver), refer to Registration.

for HV Model: Click here 2022 - 2024 MY RAV4 HV [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION

for Gasoline Model: Click here 2022 - 2024 MY RAV4 [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION

PROCEDURE

1.

CHECK SMART KEY SYSTEM (for Start Function)

(a) Check that the engine can be started by pressing the ignition switch.

Result

Proceed to

Engine can be started. (for Gasoline Model)

A

Hybrid control system can be started. (for HV Model)

Engine cannot be started. (for Gasoline Model)

B

Hybrid control system cannot be started. (for HV Model)

B

GO TO SMART KEY SYSTEM (for Start Function)

for HV Model: Click here 2022 - 2023 MY RAV4 HV [12/2021 - 10/2023]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2024 MY RAV4 HV [10/2023 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

for Gasoline Model: Click here 2022 - 2023 MY RAV4 [12/2021 - 10/2023]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING 2024 MY RAV4 [10/2023 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

A

2.

REGISTRATION

HINT:

If registration is not performed after replacing any of the following parts, the remote engine start and stop will not be available.

  • Certification ECU (smart key ECU assembly)
  • DCM (telematics transceiver)

(a) Perform remote engine start and stop registration.

for HV Model: Click here 2022 - 2024 MY RAV4 HV [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION

for Gasoline Model: Click here 2022 - 2024 MY RAV4 [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION

(b) Check if the problem symptom recurs.

Result

Proceed to

System does not return to normal.

A

System returns to normal.

B

A

CONTACT SERVICE CENTER

B

END (COMMUNICATION ID REGISTRATION WAS NOT PERFORMED)