Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM1000000027O7Y
Model Year Start: 2023 Model: RAV4 Prod Date Range: [10/2022 -           ]
Title: TELEMATICS: TELEMATICS SYSTEM: U014087,U015587,U016387; Lost Communication with Body Control Module Missing Message; 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]

DTC

U014087

Lost Communication with Body Control Module Missing Message

DTC

U015587

Lost Communication with Instrument Panel Cluster (IPC) Control Module

DTC

U016387

Lost Communication with Navigation Control Module Missing Message

DESCRIPTION

These DTCs are stored when a malfunction occurs in the CAN communication circuit.

HINT:

If CAN communication system DTCs are stored, they may also be stored for other systems.

DTC No.

Detection Item

DTC Detection Condition

Trouble Area

U014087

Lost Communication with Body Control Module Missing Message

Lost communication with main body ECU (multiplex network body ECU)

CAN communication system

U015587

Lost Communication with Instrument Panel Cluster (IPC) Control Module

Lost communication with combination meter assembly

CAN communication system

U016387

Lost Communication with Navigation Control Module Missing Message

Lost communication with radio and display receiver assembly

CAN communication system

PROCEDURE

1.

CHECK DTC

(a) Clear the DTCs.

Body Electrical > Telematics > Clear DTCs

(b) Recheck for DTCs and check if the same DTC is output again.

Body Electrical > Telematics > Trouble Codes

Result

Proceed to

DTCs are output.

A

DTCs are not output.

B

HINT:

  • If CAN communication system DTCs are stored, they may also be stored for other systems.
  • If the CAN communication system has been inspected and repaired, these DTCs will not be output when rechecking for DTCs.
  • If these DTCs are output frequently, duplicate the conditions that cause the problem symptoms and perform troubleshooting again, even though the DTC was not output when rechecking for DTCs.

    Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; INTRODUCTION: HOW TO TROUBLESHOOT ECU CONTROLLED SYSTEMS: HOW TO PROCEED WITH TROUBLESHOOTING

A

GO TO CAN COMMUNICATION SYSTEM

for HV Model: Click here 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

for Gasoline Model: Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

B

USE SIMULATION METHOD TO CHECK