Last Modified: 01-30-2024 |
6.11:8.1.0 |
Doc ID: RM1000000026S86 |
Model Year Start: 2023 |
Model: RAV4 |
Prod Date Range: [10/2022 -
] |
Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: GREEN INDICATOR REMAINS OFF; 2023 - 2024 MY RAV4 RAV4 HV [10/2022 - ] |
GREEN INDICATOR REMAINS OFF
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DESCRIPTION
After the ignition switch is turned to ON, the DCM (telematics transceiver)will enter into self check mode. The manual (SOS) switch red indicator will illuminate for 2 seconds and turn off followed by the manual (SOS) switch green indicator illuminating and remaining on under normal operation. If neither the red nor green indicators remain on, verification of the subscription should be performed.
PROCEDURE
1.
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CONFIRM GREEN INDICATOR COMES ON
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(a) After the ignition switch is turned to ON and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.
OK:
Green indicator comes on.
OK
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2.
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CONFIRM SUBSCRIPTION MODE
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(a) Confirm the indicator status 5 seconds after the ignition switch is turned to ON.
Result
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Proceed to
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Green indicator remains on
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A
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Green indicator remains off
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B
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B
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(a) Turn the ignition switch to ON and wait for 10 seconds.
(b) Click here
Body Electrical > Telematics > Utility
Tester Display
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VIN Synchronization
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NEXT
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4.
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CONFIRM SUBSCRIPTION MODE
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(a) Confirm the indicator status at 5 seconds after the ignition switch is turned to ON.
Result
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Proceed to
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Green indicator remains on
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A
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Green indicator remains off
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B
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A |
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END
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(a) Turn the ignition switch to ON and wait for 10 seconds or more.
(b) Clear the DTCs.
Body Electrical > Telematics > Clear DTCs
(c) Check for DTCs and check that no DTCs are output.
Body Electrical > Telematics > Trouble Codes
OK:
No DTCs are output.
OK
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6.
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REPLACE DCM (TELEMATICS TRANSCEIVER)
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(a) Replace the DCM (telematics transceiver).
Click here
NOTICE:
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The ignition switch must be off.
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Do not exchange the DCM (telematics transceiver)with one from another vehicle.
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