Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM1000000026S85
Model Year Start: 2023 Model: RAV4 Prod Date Range: [10/2022 -           ]
Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: B15CC49; Backup Battery Internal Electronic Failure; 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]

DTC

B15CC49

Backup Battery Internal Electronic Failure

DESCRIPTION

This DTC is stored when the DCM (telematics transceiver) detects one of the following:

  • The mobilephone battery voltage drops or the mobilephone battery malfunctions.
  • The mobilephone battery temperature is (temporarily) high.

DTC No.

Detection Item

DTC Detection Condition

Trouble Area

DTC Output from

Priority

B15CC49

Backup Battery Internal Electronic Failure

Mobilephone battery malfunction

  • Mobilephone battery
  • DCM (telematics transceiver)

Telematics

A

CAUTION / NOTICE / HINT

NOTICE:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Safety Connect System.

Click here 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: PRECAUTION

PROCEDURE

1.

CLEAR DTC

Pre-procedure1

(a) Turn the ignition switch to ON and wait for 10 seconds or more.

Procedure1

(b) Clear the DTCs.

Body Electrical > Telematics > Clear DTCs

Post-procedure1

(c) None

NEXT

2.

CHECK FOR DTC

(a) Check for DTCs.

Body Electrical > Telematics > Trouble Codes

Result

Proceed to

B15CC49 is not output

A

B15CC49 is output

B

A

USE SIMULATION METHOD TO CHECK

B

3.

CHECK MOBILEPHONE BATTERY

Pre-procedure1

(a) Replace the mobilephone battery with a normal one and check if the same problem occurs again.

HINT:

Click here 2020 - 2024 MY RAV4 RAV4 HV [10/2019 -        ]; CELLULAR COMMUNICATION: MAYDAY BATTERY: REMOVAL

NOTICE:

  • The mobilephone battery must not be replaced while an ACN call is in progress.

    Click here 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: ACN CALL END

  • After replacing the mobilephone battery, perform initialization.

    Click here 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: INITIALIZATION

Procedure1

(b) Clear the DTCs.

Body Electrical > Telematics > Clear DTCs

Post-procedure1

(c) None

NEXT

4.

CHECK FOR DTC

(a) Recheck for DTCs and check that no DTCs are output.

Body Electrical > Telematics > Trouble Codes

Result

Proceed to

B15CC49 is not output

A

B15CC49 is output

B

A

PERFORM INITIALIZATION

B

5.

REPLACE DCM (TELEMATICS TRANSCEIVER)

(a) Replace the DCM (telematics transceiver).

HINT:

Click here 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]; CELLULAR COMMUNICATION: DCM(TELEMATICS TRANSCEIVER): REMOVAL

NOTICE:

  • The ignition switch must be off.
  • Do not exchange the DCM (telematics transceiver) with one from another vehicle.
NEXT

PERFORM DCM ACTIVATION