Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM1000000026S83
Model Year Start: 2023 Model: RAV4 Prod Date Range: [10/2022 -           ]
Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: B15C511,B15C513; Emergency Call Switch Circuit Short to Ground; 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]

DTC

B15C511

Emergency Call Switch Circuit Short to Ground

DTC

B15C513

Emergency Call Switch Circuit Open

DESCRIPTION

This DTC is stored when the DCM (telematics transceiver) detects an open or short circuit in the manual (SOS) switch.

DTC No.

Detection Item

DTC Detection Condition

Trouble Area

DTC Output from

Priority

B15C511

Emergency Call Switch Circuit Short to Ground

Manual (SOS) switch impedance (Ω) is lower than the malfunction threshold for 10 seconds or more when the ignition switch is ON

  • DCM (telematics transceiver)
  • Map light sub-assembly
  • Harness or connector

Telematics

A

B15C513

Emergency Call Switch Circuit Open

Manual (SOS) switch impedance (Ω) is higher than the malfunction threshold for 10 seconds or more when the ignition switch is ON

  • DCM (telematics transceiver)
  • Map light sub-assembly
  • Harness or connector

Telematics

A

WIRING DIAGRAM

for 9 Speakers:
for 6 Speakers:

CAUTION / NOTICE / HINT

NOTICE:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Safety Connect System.

Click here 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: PRECAUTION

PROCEDURE

1.

CLEAR DTC

Pre-procedure1

(a) Turn the ignition switch to ON and wait for 10 seconds or more.

Procedure1

(b) Clear the DTCs.

Body Electrical > Telematics > Clear DTCs

Post-procedure1

(c) None

NEXT

2.

CHECK FOR DTC

(a) Check for DTCs.

Body Electrical > Telematics > Trouble Codes

Result

Proceed to

DTCs are not output

A

DTCs are output (for 9 Speakers)

B

DTCs are output (for 6 Speakers)

C

A

USE SIMULATION METHOD TO CHECK

C

GO TO STEP 6

B

3.

INSPECT MAP LIGHT SUB-ASSEMBLY (MANUAL [SOS] SWITCH)

Pre-procedure1

(a) Remove the map light sub-assembly.

HINT:

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; LIGHTING (INT): PERSONAL LIGHT: REMOVAL

*A

for TMC Made

*B

for TMMC Made

*a

Component without harness connected

(Map Light Sub-assembly (Manual [SOS] Switch))

Procedure1

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

for TMC Made

Tester Connection

Switch Condition

Specified Condition

22 (SIG1) - 14 (GND3)

Manual (SOS) switch not operated

410 to 414 Ω

22 (SIG1) - 14 (GND3)

Manual (SOS) switch operated

81 to 83 Ω

for TMMC Made

Tester Connection

Switch Condition

Specified Condition

9 (SIG1) - 10 (GND3)

Manual (SOS) switch not operated

410 to 414 Ω

9 (SIG1) - 10 (GND3)

Manual (SOS) switch operated

81 to 83 Ω

Post-procedure1

(c) None

NG

REPLACE MAP LIGHT SUB-ASSEMBLY

OK

4.

CHECK HARNESS AND CONNECTOR (DCM [TELEMATICS TRANSCEIVER] - MAP LIGHT SUB-ASSEMBLY)

Pre-procedure1

(a) Disconnect the G131 DCM (telematics transceiver) connector.

(b) Disconnect the P20*1 or P14*2 map light sub-assembly (manual [SOS] switch) connector.

  • *1: for TMC Made
  • *2: for TMMC Made

Procedure1

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

for TMC Made

Tester Connection

Condition

Specified Condition

G131-4 (IND1) - P20-10 (IND1)

Always

Below 1 Ω

G131-4 (IND1) or P20-10 (IND1) - Body ground

Always

10 kΩ or higher

G131-3 (SIG-) - P20-14 (GND3)

Always

Below 1 Ω

G131-3 (SIG-) or P20-14 (GND3) - Body ground

Always

10 kΩ or higher

for TMMC Made

Tester Connection

Condition

Specified Condition

G131-4 (IND1) - P14-11 (IND1)

Always

Below 1 Ω

G131-4 (IND1) or P14-11 (IND1) - Body ground

Always

10 kΩ or higher

G131-3 (SIG-) - P14-10 (GND3)

Always

Below 1 Ω

G131-3 (SIG-) or P14-10 (GND3) - Body ground

Always

10 kΩ or higher

Post-procedure1

(d) None

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

OK

5.

REPLACE DCM (TELEMATICS TRANSCEIVER)

(a) Replace the DCM (telematics transceiver).

HINT:

Click here 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]; CELLULAR COMMUNICATION: DCM(TELEMATICS TRANSCEIVER): REMOVAL

NOTICE:

  • The ignition switch must be off.
  • Do not exchange the DCM (telematics transceiver) with one from another vehicle.
NEXT

PERFORM DCM ACTIVATION

6.

INSPECT MAP LIGHT SUB-ASSEMBLY (MANUAL [SOS] SWITCH)

Pre-procedure1

(a) Remove the map light sub-assembly.

HINT:

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; LIGHTING (INT): PERSONAL LIGHT: REMOVAL

*A

for TMC Made or for TMMC Made, with Panoramic Moon Roof System

*B

for TMMC Made, without Panoramic Moon Roof System

*a

Component without harness connected

(Map Light Sub-assembly (Manual [SOS] Switch))

Procedure1

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

for TMC Made or for TMMC Made, with Panoramic Moon Roof System

Tester Connection

Switch Condition

Specified Condition

22 (SIG1) - 14 (SIG-)

Manual (SOS) switch not operated

410 to 414 Ω

22 (SIG1) - 14 (SIG-)

Manual (SOS) switch operated

81 to 83 Ω

for TMMC Made, without Panoramic Moon Roof System

Tester Connection

Switch Condition

Specified Condition

9 (SIG1) - 10 (GND3)

Manual (SOS) switch not operated

410 to 414 Ω

9 (SIG1) - 10 (GND3)

Manual (SOS) switch operated

81 to 83 Ω

Post-procedure1

(c) None

NG

REPLACE MAP LIGHT SUB-ASSEMBLY

OK

7.

CHECK HARNESS AND CONNECTOR (DCM [TELEMATICS TRANSCEIVER] - MAP LIGHT SUB-ASSEMBLY)

Pre-procedure1

(a) Disconnect the G131 DCM (telematics transceiver) connector.

(b) Disconnect the P20*1 or P14*2 map light sub-assembly (manual [SOS] switch) connector.

  • *1: for TMC Made or for TMMC Made, with Panoramic Moon Roof System
  • *2: for TMMC Made, without Panoramic Moon Roof System

Procedure1

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

for TMC Made or for TMMC Made, with Panoramic Moon Roof System

Tester Connection

Condition

Specified Condition

G131-4 (IND1) - P20-10 (IND1)

Always

Below 1 Ω

G131-4 (IND1) or P20-10 (IND1) - Body ground

Always

10 kΩ or higher

G131-3 (SIG-) - P20-14 (SIG-)

Always

Below 1 Ω

G131-3 (SIG-) or P20-14 (SIG-) - Body ground

Always

10 kΩ or higher

for TMMC Made, without Panoramic Moon Roof System

Tester Connection

Condition

Specified Condition

G131-4 (IND1) - P14-11 (IND1)

Always

Below 1 Ω

G131-4 (IND1) or P14-11 (IND1) - Body ground

Always

10 kΩ or higher

G131-3 (SIG-) - P14-10 (GND3)

Always

Below 1 Ω

G131-3 (SIG-) or P14-10 (GND3) - Body ground

Always

10 kΩ or higher

Post-procedure1

(d) None

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

OK

8.

REPLACE DCM (TELEMATICS TRANSCEIVER)

(a) Replace the DCM (telematics transceiver).

HINT:

Click here 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]; CELLULAR COMMUNICATION: DCM(TELEMATICS TRANSCEIVER): REMOVAL

NOTICE:

  • The ignition switch must be off.
  • Do not exchange the DCM (telematics transceiver) with one from another vehicle.
NEXT

PERFORM DCM ACTIVATION