Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM1000000026OLU
Model Year Start: 2023 Model: RAV4 Prod Date Range: [10/2022 -           ]
Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: Radio Broadcast cannot be Received or Poor Reception; 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]

Radio Broadcast cannot be Received or Poor Reception

CAUTION / NOTICE / HINT

HINT:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.

Click here 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PRECAUTION

PROCEDURE

1.

CHECK RADIO AND DISPLAY RECEIVER ASSEMBLY

(a) Check the radio automatic station search function by activating it.

OK:

Automatic station search function stops on a station.

OK

USE SIMULATION METHOD TO CHECK

NG

2.

CHECK OPTIONAL COMPONENTS

(a) Check if any optional components that may decrease reception capacity, such as sunshade film or a telephone antenna, are installed.

OK:

Optional components are not installed.

NOTICE:

Do not remove optional components without the permission of the customer.

NG

REMOVE OPTIONAL COMPONENTS AND CHECK AGAIN (SEE NOTICE ABOVE)

OK

3.

CHECK RADIO AND DISPLAY RECEIVER ASSEMBLY

(a) Preparation for check

(1) Disconnect the RA radio and display receiver assembly connector.

(b) Check for noise

(1) Turn the ignition switch to ON with the radio and display receiver assembly connector connected.

(2) Turn the radio and display receiver assembly on and tune into AM mode.

(3) Place a screwdriver, thin wire or other metal object on the radio and display receiver assembly antenna jack and check that noise can be heard from the speakers.

OK:

Noise can be heard from the speakers.

NG

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

OK

4.

INSPECT RADIO AND DISPLAY RECEIVER ASSEMBLY

(a) Disconnect the RA radio and display receiver assembly connector.

(b) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Switch Condition

Specified Condition

RA-1 (ANT+) - Body ground

Ignition switch ACC

Radio switch on

7.0 to 16.0 V

*a

Component without harness connected

(Radio and Display Receiver Assembly)

NG

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

OK

5.

INSPECT ANTENNA CORD SUB-ASSEMBLY

(a) Replace the antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.

Click here 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; AUDIO / VIDEO: RADIO ANTENNA CORD (for Instrument Panel): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; AUDIO / VIDEO: RADIO ANTENNA CORD (for Instrument Panel): REMOVAL

OK:

Radio broadcasts can be received normally.

OK

END

NG

6.

INSPECT NO. 3 ANTENNA CORD SUB-ASSEMBLY

(a) Replace the No. 3 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; AUDIO / VIDEO: RADIO ANTENNA CORD (for Roof): REMOVAL

OK:

Radio broadcasts can be received normally.

OK

END

NG

7.

INSPECT NO. 4 ANTENNA CORD SUB-ASSEMBLY

(a) Replace the No. 4 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; AUDIO / VIDEO: RADIO ANTENNA CORD (for Roof): REMOVAL

OK:

Radio broadcasts can be received normally.

OK

END

NG

8.

INSPECT NO. 1 AMPLIFIER ANTENNA ASSEMBLY

(a) Replace the No. 1 antenna amplifier assembly with a new or known good one and check if radio broadcasts can be received normally.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; AUDIO / VIDEO: AMPLIFIER ANTENNA: REMOVAL

OK:

Radio broadcasts can be received normally.

OK

END

NG

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY