Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM1000000020KQ7
Model Year Start: 2022 Model: RAV4 Prod Date Range: [12/2021 - 10/2023]
Title: THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING; 2022 - 2023 MY RAV4 RAV4 HV [12/2021 - 10/2023]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • Use this procedure to troubleshoot the theft deterrent system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP
NEXT

2.

CUSTOMER PROBLEM ANALYSIS

(a) Interview the customer to confirm the trouble.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; INTRODUCTION: HOW TO TROUBLESHOOT ECU CONTROLLED SYSTEMS: HOW TO PROCEED WITH TROUBLESHOOTING

NEXT

3.

READ OUT AND SAVE OPERATION HISTORY

(a) Read out and save operation history using the Techstream.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: CHECK FOR INTERMITTENT PROBLEMS

Body Electrical > Main Body > Utility

Tester Display

Operation History
NEXT

4.

PRE-CHECK

(a) Measure the auxiliary battery voltage.

Standard voltage:

11 to 14 V (ignition switch off)

If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

(b) Check the fuses and relays.

(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

NEXT

5.

SYMPTOM SIMULATION
NEXT

6.

INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Use the Techstream to check if the CAN communication system is functioning normally.

  • for HV Model:

    Click here 2022 MY RAV4 HV [12/2021 - 10/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2023 MY RAV4 HV [10/2022 - 10/2023]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM

  • for Gasoline Model:

    Click here 2022 MY RAV4 [12/2021 - 10/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2023 MY RAV4 [10/2022 - 10/2023]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM

CAN communication system DTC is output

GO TO CAN COMMUNICATION SYSTEM

for HV Model:

Click here 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

for Gasoline Model:

Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

CAN communication system DTC is not output

7.

INSPECT COMMUNICATION FUNCTION OF LIN COMMUNICATION SYSTEM*

(a) Use the Techstream to check if the LIN communication system is functioning normally.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; NETWORKING: LIN COMMUNICATION SYSTEM: DTC CHECK / CLEAR

LIN communication system DTC is output

GO TO LIN COMMUNICATION SYSTEM

LIN communication system DTC is not output

8.

CHECK POWER DOOR LOCK CONTROL SYSTEM

(a) Refer to the power door lock control system.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: OPERATION CHECK

Result

Proceed to

Power door lock control system is normal (w/ Smart Key System)

A

Power door lock control system is normal (w/o Smart Key System)

B

Power door lock control system is abnormal

C
B

GO TO STEP 20

C

GO TO POWER DOOR LOCK CONTROL SYSTEM

A

9.

CHECK WIRELESS DOOR LOCK CONTROL SYSTEM (w/ Smart Key System)

(a) Refer to the wireless door lock control system (w/ Smart Key System).

  • for HV Model:

    Click here 2021 - 2024 MY RAV4 HV [08/2020 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): OPERATION CHECK

  • for Gasoline Model:

    Click here 2021 - 2024 MY RAV4 [08/2020 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for Gasoline Model, with Smart Key System): OPERATION CHECK

Result

Proceed to

Wireless door lock control system is normal

A

Wireless door lock control system is abnormal

B
B

GO TO WIRELESS DOOR LOCK CONTROL SYSTEM (w/ Smart Key System)

  • for HV Model:

    Click here 2019 - 2024 MY RAV4 HV [11/2018 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): HOW TO PROCEED WITH TROUBLESHOOTING

  • for Gasoline Model:

    Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for Gasoline Model, with Smart Key System): HOW TO PROCEED WITH TROUBLESHOOTING

A

10.

CHECK SMART KEY SYSTEM (for Start Function)

(a) Refer to the smart key system (for Start Function).

  • for HV Model:

    Click here 2022 - 2023 MY RAV4 HV [12/2021 - 10/2023]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

  • for Gasoline Model:

    Click here 2022 - 2024 MY RAV4 [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): OPERATION CHECK

Result

Proceed to

Smart key system (for Start Function) is normal (w/ Entry Function)

A

Smart key system (for Start Function) is normal (w/o Entry Function)

B

Smart key system (for Start Function) is abnormal

C
B

GO TO STEP 12

C

GO TO SMART KEY SYSTEM (for Start Function)

  • for HV Model:

    Click here 2022 - 2023 MY RAV4 HV [12/2021 - 10/2023]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

  • for Gasoline Model:

    Click here 2022 - 2023 MY RAV4 [12/2021 - 10/2023]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

A

11.

CHECK SMART KEY SYSTEM (for Entry Function)

(a) Refer to the smart key system (for Entry Function).

  • for HV Model:

    Click here 2019 - 2023 MY RAV4 HV [02/2019 - 10/2023]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): OPERATION CHECK

  • for Gasoline Model:

    Click here 2019 - 2023 MY RAV4 [11/2018 - 10/2023]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, Gasoline Model): OPERATION CHECK

Smart key system (for Entry Function) is abnormal

GO TO SMART KEY SYSTEM (for Entry Function)

  • for HV Model:

    Click here 2022 - 2024 MY RAV4 HV [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

  • for Gasoline Model:

    Click here 2022 - 2024 MY RAV4 [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

Smart key system (for Entry Function) is normal

12.

CHECK LIGHTING SYSTEM (EXT)

(a) Refer to the lighting system (EXT).

Click here 2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; LIGHTING (EXT): LIGHTING SYSTEM: OPERATION CHECK

Lighting system (EXT) is abnormal

GO TO LIGHTING SYSTEM (EXT)

Lighting system (EXT) is normal

13.

CHECK LIGHTING SYSTEM (INT)

(a) Refer to the lighting system (INT).

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; LIGHTING (INT): LIGHTING SYSTEM: OPERATION CHECK

Lighting system (INT) is normal (w/o Power Back Door System)

GO TO STEP 15

Lighting system (INT) is abnormal

GO TO LIGHTING SYSTEM (INT)

Lighting system (INT) is normal (w/ Power Back Door System)

14.

CHECK POWER BACK DOOR SYSTEM

(a) Refer to the power back door system.

  • for HV Model:

    Click here 2019 - 2023 MY RAV4 HV [11/2018 - 10/2023]; DOOR / HATCH: POWER BACK DOOR SYSTEM (for HV Model): OPERATION CHECK

  • for Gasoline Model:

    Click here 2019 - 2023 MY RAV4 [11/2018 - 10/2023]; DOOR / HATCH: POWER BACK DOOR SYSTEM (for Gasoline Model): OPERATION CHECK

Power back door system is abnormal

GO TO POWER BACK DOOR SYSTEM

  • for HV Model:

    Click here 2019 - 2023 MY RAV4 HV [11/2018 - 10/2023]; DOOR / HATCH: POWER BACK DOOR SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

  • for Gasoline Model:

    Click here 2019 - 2023 MY RAV4 [11/2018 - 10/2023]; DOOR / HATCH: POWER BACK DOOR SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

Power back door system is normal

15.

CHECK HORN SYSTEM

(a) Refer to the horn system.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; HORN: HORN SYSTEM: PROBLEM SYMPTOMS TABLE

Horn system is abnormal

GO TO HORN SYSTEM

Horn system is normal

16.

PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

Click here 2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: PROBLEM SYMPTOMS TABLE

Result

Proceed to

Fault is not listed in Problem Symptoms Table (Fault can be simulated)

A

Fault is not listed in Problem Symptoms Table (Fault can not be simulated)

B

Fault is listed in Problem Symptoms Table

C
B

CHECK FOR INTERMITTENT PROBLEMS

C

ADJUST, REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE
A

17.

PERFORM TROUBLESHOOTING ACCORDING TO MALFUNCTION SYMPTOM*

(a) System Description.

Click here 2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: SYSTEM DESCRIPTION

(b) Terminals of ECU.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: TERMINALS OF ECU

(c) Data List / Active Test.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: DATA LIST / ACTIVE TEST

NEXT

18.

ADJUST, REPAIR OR REPLACE
NEXT

19.

CONFIRMATION TEST
NEXT

END

20.

CHECK WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System)

(a) Refer to the wireless door lock control system (w/o Smart Key System).

Click here 2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): OPERATION CHECK

Result

Proceed to

Wireless door lock control system is normal

A

Wireless door lock control system is abnormal

B
A

GO TO STEP 12

B

GO TO WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System)