Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM10000000208SM
Model Year Start: 2022 Model: RAV4 Prod Date Range: [12/2021 -           ]
Title: POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Type A): PROBLEM SYMPTOMS TABLE; 2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]

PROBLEM SYMPTOMS TABLE

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table.
  • Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Power Steering System

Symptom

Suspected Area

Link

Heavy steering

Front tires (improperly inflated, unevenly worn)

2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]; TIRE / WHEEL: TIRE AND WHEEL SYSTEM: INSPECTION

Front wheel alignment (incorrect)

2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; ALIGNMENT / HANDLING DIAGNOSIS: FRONT WHEEL ALIGNMENT: ADJUSTMENT

Front suspension (Lower ball joint)

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; FRONT SUSPENSION: FRONT LOWER BALL JOINT: INSPECTION

Rack and pinion power steering gear assembly

2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL

Torque sensor (Rack and pinion power steering gear assembly)

Power steering motor (Rack and pinion power steering gear assembly)

Steering column assembly

2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL

Auxiliary battery and power source circuit (for A25A-FKS)

2019 - 2023 MY RAV4 [11/2018 - 10/2023]; A25A-FKS (BATTERY / CHARGING): CHARGING SYSTEM: ON-VEHICLE INSPECTION 2024 MY RAV4 [10/2023 -        ]; A25A-FKS (BATTERY / CHARGING): CHARGING SYSTEM: ON-VEHICLE INSPECTION

Auxiliary battery and power source circuit (for A25A-FXS)

2022 MY RAV4 HV [12/2021 - 10/2022]; A25A-FXS (BATTERY / CHARGING): CHARGING SYSTEM: ON-VEHICLE INSPECTION 2023 MY RAV4 HV [10/2022 - 10/2023]; A25A-FXS (BATTERY / CHARGING): CHARGING SYSTEM: ON-VEHICLE INSPECTION 2024 MY RAV4 HV [10/2023 -        ]; A25A-FXS (BATTERY / CHARGING): CHARGING SYSTEM: ON-VEHICLE INSPECTION

Power source voltage of power steering ECU (Rack and pinion power steering gear assembly)

2019 - 2024 MY RAV4 RAV4 HV [02/2019 -        ]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Type A): TERMINALS OF ECU

CAN communication system (for Gasoline Model)

2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

CAN communication system (for HV Model)

2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

Vehicle condition (Steering wheel is turned from left to right repeatedly with vehicle stopped or heavy load is continuously applied to vehicle)

2019 - 2022 MY RAV4 RAV4 HV [02/2019 - 10/2022]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Type A): DATA LIST / ACTIVE TEST 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Type A): DATA LIST / ACTIVE TEST

Steering effort differs between right and left or is uneven

Front tires (improperly inflated, unevenly worn)

2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]; TIRE / WHEEL: TIRE AND WHEEL SYSTEM: INSPECTION

Front wheel alignment (incorrect)

2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; ALIGNMENT / HANDLING DIAGNOSIS: FRONT WHEEL ALIGNMENT: ADJUSTMENT

Front suspension (Lower ball joint)

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; FRONT SUSPENSION: FRONT LOWER BALL JOINT: INSPECTION

Rack and pinion power steering gear assembly

2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL

Torque sensor (Rack and pinion power steering gear assembly)

Power steering ECU (Rack and pinion power steering gear assembly)

Steering column assembly

2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL

While driving, steering effort does not change in accordance with vehicle speed, or steering wheel does not return to its centered position easily

Skid control ECU (Brake actuator assembly) (for Gasoline Model)

2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; BRAKE CONTROL / DYNAMIC CONTROL SYSTEMS: ELECTRONICALLY CONTROLLED BRAKE SYSTEM (w/ Vacuum Brake Booster): TERMINALS OF ECU

No. 2 skid control ECU (Brake actuator assembly) (for HV Model)

2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; BRAKE CONTROL / DYNAMIC CONTROL SYSTEMS: ELECTRONICALLY CONTROLLED BRAKE SYSTEM (w/o Vacuum Brake Booster): TERMINALS OF ECU

Speed sensor (for Gasoline Model)

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; BRAKE CONTROL / DYNAMIC CONTROL SYSTEMS: ELECTRONICALLY CONTROLLED BRAKE SYSTEM (w/ Vacuum Brake Booster): DTC CHECK / CLEAR

Speed sensor (for HV Model)

2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; BRAKE CONTROL / DYNAMIC CONTROL SYSTEMS: ELECTRONICALLY CONTROLLED BRAKE SYSTEM (w/o Vacuum Brake Booster): DTC CHECK / CLEAR

Torque sensor (Rack and pinion power steering gear assembly)

2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL

Power steering motor (Rack and pinion power steering gear assembly)

Power steering ECU (Rack and pinion power steering gear assembly)

CAN communication system (for Gasoline Model)

2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

CAN communication system (for HV Model)

2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

Friction sounds occur when turning steering wheel during low speed driving

Power steering motor (Rack and pinion power steering gear assembly)

2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL

Steering column assembly

2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL

Spiral cable sub-assembly

2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]; SUPPLEMENTAL RESTRAINT SYSTEMS: SPIRAL CABLE: INSPECTION

Steering column cover contacting steering wheel assembly

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: INSTALLATION

High-pitched sound (squeaking) occurs when turning steering wheel slowly with vehicle stopped

Power steering motor (Rack and pinion power steering gear assembly)

2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL

Steering wheel installation (incorrect)

2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]; STEERING COLUMN: STEERING WHEEL: INSTALLATION

Steering wheel vibrates and noise occurs when turning steering wheel from lock to lock

Power steering motor (Rack and pinion power steering gear assembly)

2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL

Steering column assembly

2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL

Steering wheel installation (incorrect)

2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]; STEERING COLUMN: STEERING WHEEL: INSTALLATION

Drive mode does not change

Drive mode select switch (Integration control and panel assembly)

2019 - 2024 MY RAV4 RAV4 HV [02/2019 -        ]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Type A): Drive Mode Select Switch Circuit

EPS warning light remains on

EPS warning light circuit

2019 - 2022 MY RAV4 RAV4 HV [02/2019 - 10/2022]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Type A): EPS Warning Light Circuit 2023 - 2024 MY RAV4 RAV4 HV [10/2022 -        ]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Type A): EPS Warning Light Circuit