Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001QOLT
Model Year Start: 2021 Model: RAV4 Prod Date Range: [08/2020 - 12/2021]
Title: A25A-FKS (ENGINE CONTROL): SFI SYSTEM: U028487; Lost Communication with Active Grille Air Shutter Module "A" Missing Message; 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]

DTC

U028487

Lost Communication with Active Grille Air Shutter Module "A" Missing Message

MONITOR DESCRIPTION

The ECM and swing grille actuator assembly (active grille air shutter ECU) send and receive signals via CAN communication.

If a communication error occurs between the ECM and swing grille actuator assembly, the ECM stores this DTC.

DTC No.

Detection Item

DTC Detection Condition

Trouble Area

MIL

Memory

Note

U028487

Lost Communication with Active Grille Air Shutter Module "A" Missing Message

All of the following conditions are met for 10.6 seconds or more (1 trip detection logic):

  • Ignition switch to ON
  • Battery voltage is 10 V or higher
  • No communication between ECM and swing grille actuator assembly
  • CAN communication system
  • Swing grille actuator assembly
  • ECM

Comes on

DTC stored

  • SAE Code: U0284
  • DTC for Mexico Models: Does not apply

MONITOR STRATEGY

Related DTCs

U0284: Lost communication with active grille shutter module

Required Sensors/Components (Main)

ECM

Required Sensors/Components (Related)

-

Frequency of Operation

Continuous

Duration

10.6 seconds

MIL Operation

Immediate

Sequence of Operation

None

TYPICAL ENABLING CONDITIONS

Monitor runs whenever the following DTCs are not stored

None

Both of the following conditions are met

-

Battery voltage

10 V or higher

Ignition switch

ON

TYPICAL MALFUNCTION THRESHOLDS

Communication signal

Lost communication with active grille shutter module

CONFIRMATION DRIVING PATTERN

HINT:

  • After repair has been completed, clear the DTC and then check that the vehicle has returned to normal by performing the following All Readiness check procedure.

    Click here 2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]; A25A-FKS (ENGINE CONTROL): SFI SYSTEM: DTC CHECK / CLEAR

  • When clearing the permanent DTCs, refer to the "CLEAR PERMANENT DTC" procedure.

    Click here 2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]; A25A-FKS (ENGINE CONTROL): SFI SYSTEM: DTC CHECK / CLEAR

  1. Connect the Techstream to the DLC3.
  2. Turn the ignition switch to ON.
  3. Turn the Techstream on.
  4. Clear the DTCs (even if no DTCs are stored, perform the clear DTC procedure).
  5. Turn the ignition switch off and wait for at least 30 seconds.
  6. Turn the ignition switch to ON [A].
  7. Turn the Techstream on.
  8. Wait 11 seconds or more.
  9. Enter the following menus: Powertrain / Engine / Trouble Codes [B].
  10. Read the pending DTCs.

    HINT:

    • If a pending DTC is output, the system is malfunctioning.
    • If a pending DTC is not output, perform the following procedure.
  11. Enter the following menus: Powertrain / Engine / Utility / All Readiness.
  12. Input the DTC: U028487.
  13. Check the DTC judgment result.

    Techstream Display

    Description

    NORMAL

    • DTC judgment completed
    • System normal

    ABNORMAL

    • DTC judgment completed
    • System abnormal

    INCOMPLETE

    • DTC judgment not completed
    • Perform driving pattern after confirming DTC enabling conditions

    HINT:

    • If the judgment result shows NORMAL, the system is normal.
    • If the judgment result shows ABNORMAL, the system is malfunctioning.
    • [A] to [B]: Normal judgment procedure.

      The normal judgment procedure is used to complete DTC judgment and also used when clearing permanent DTCs.

    • When clearing the permanent DTCs, do not disconnect the cable from the battery terminal or attempt to clear the DTCs during this procedure, as doing so will clear the universal trip and normal judgment histories.

CAUTION / NOTICE / HINT

HINT:

Read freeze frame data using the Techstream. The ECM records vehicle and driving condition information as freeze frame data the moment a DTC is stored. When troubleshooting, freeze frame data can help determine if the vehicle was moving or stationary, if the engine was warmed up or not, if the air fuel ratio was lean or rich, and other data from the time the malfunction occurred.

PROCEDURE

1.

GO TO CAN COMMUNICATION SYSTEM

(a) Refer to the CAN Communication System.

Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

NEXT

END