Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001OOZM
Model Year Start: 2020 Model: RAV4 Prod Date Range: [06/2020 - 08/2020]
Title: A25A-FXS (ENGINE CONTROL): SFI SYSTEM (w/ Canister Pump Module): U028487; Lost Communication with Active Grille Air Shutter Module "A" Missing Message; 2020 MY RAV4 RAV4 HV [06/2020 - 08/2020]

DTC

U028487

Lost Communication with Active Grille Air Shutter Module "A" Missing Message

MONITOR DESCRIPTION

The ECM and swing grille actuator assembly (active grille air shutter ECU) send and receive signals via CAN communication.

If a communication error occurs between the ECM and swing grille actuator assembly, the ECM stores this DTC.

DTC No.

Detection Item

DTC Detection Condition

Trouble Area

MIL

Memory

Note

U028487

Lost Communication with Active Grille Air Shutter Module "A" Missing Message

All of the following conditions are met for 10.6 seconds or more (1 trip detection logic):

  • Ignition switch ON
  • Auxiliary battery voltage is 10 V or higher
  • No communication between ECM and swing grille actuator assembly
  • CAN communication system
  • Swing grille actuator assembly
  • ECM

Comes on

DTC stored

SAE Code: U0284

MONITOR STRATEGY

Related DTCs

U0284: Lost communication with active grille shutter module

Required Sensors/Components (Main)

ECM

Required Sensors/Components (Related)

-

Frequency of Operation

Continuous

Duration

10.6 seconds

MIL Operation

Immediate

Sequence of Operation

None

TYPICAL ENABLING CONDITIONS

Monitor runs whenever the following DTCs are not stored

None

Both of the following conditions are met

-

Auxiliary battery voltage

10 V or higher

Ignition switch

On

TYPICAL MALFUNCTION THRESHOLDS

Communication signal

Lost communication with active grille shutter module

CONFIRMATION DRIVING PATTERN

HINT:

  • After repair has been completed, clear the DTC and then check that the vehicle has returned to normal by performing the following All Readiness check procedure.

    Click here 2019 - 2020 MY RAV4 RAV4 HV [02/2019 - 08/2020]; A25A-FXS (ENGINE CONTROL): SFI SYSTEM (w/ Canister Pump Module): DTC CHECK / CLEAR

  • When clearing the permanent DTCs, refer to the "CLEAR PERMANENT DTC" procedure.

    Click here 2019 - 2020 MY RAV4 RAV4 HV [02/2019 - 08/2020]; A25A-FXS (ENGINE CONTROL): SFI SYSTEM (w/ Canister Pump Module): DTC CHECK / CLEAR

  1. Connect the Techstream to the DLC3.
  2. Turn the ignition switch to ON.
  3. Turn the Techstream on.
  4. Clear the DTCs (even if no DTCs are stored, perform the clear DTC procedure).
  5. Turn the ignition switch off and wait for at least 30 seconds.
  6. Turn the ignition switch to ON [A].
  7. Turn the Techstream on.
  8. Wait 11 seconds or more.
  9. Enter the following menus: Powertrain / Engine / Trouble Codes [B].
  10. Read the pending DTCs.

    HINT:

    • If a pending DTC is output, the system is malfunctioning.
    • If a pending DTC is not output, perform the following procedure.
  11. Enter the following menus: Powertrain / Engine / Utility / All Readiness.
  12. Input the DTC: U028487.
  13. Check the DTC judgment result.

    Techstream Display

    Description

    NORMAL

    • DTC judgment completed
    • System normal

    ABNORMAL

    • DTC judgment completed
    • System abnormal

    INCOMPLETE

    • DTC judgment not completed
    • Perform driving pattern after confirming DTC enabling conditions

    HINT:

    • If the judgment result shows NORMAL, the system is normal.
    • If the judgment result shows ABNORMAL, the system is malfunctioning.
    • [A] to [B]: Normal judgment procedure.

      The normal judgment procedure is used to complete DTC judgment and also used when clearing permanent DTCs.

    • When clearing the permanent DTCs, do not disconnect the cable from the auxiliary battery terminal or attempt to clear the DTCs during this procedure, as doing so will clear the universal trip and normal judgment histories.

CAUTION / NOTICE / HINT

NOTICE:

  • Vehicle Control History may be stored in the hybrid vehicle control ECU assembly if the engine is malfunctioning. Certain vehicle condition information is recorded when Vehicle Control History is stored. Reading the vehicle conditions recorded in both the freeze frame data and Vehicle Control History can be useful for troubleshooting.

    for 2WD with NICKEL METAL HYDRIDE BATTERY

    Click here 2019 - 2020 MY RAV4 HV [11/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for 2WD with NICKEL METAL HYDRIDE BATTERY): VEHICLE CONTROL HISTORY

    for AWD with NICKEL METAL HYDRIDE BATTERY

    Click here 2019 - 2024 MY RAV4 HV [02/2019 -        ]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for AWD with NICKEL METAL HYDRIDE BATTERY): VEHICLE CONTROL HISTORY

    for LITHIUM-ION BATTERY

    Click here 2020 - 2024 MY RAV4 HV [06/2020 -        ]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for LITHIUM-ION BATTERY): VEHICLE CONTROL HISTORY

    (Select Powertrain in Health Check and then check the time stamp data.)

    Click here 2019 - 2020 MY RAV4 RAV4 HV [02/2019 - 08/2020]; A25A-FXS (ENGINE CONTROL): SFI SYSTEM (w/ Canister Pump Module): DTC CHECK / CLEAR

  • If any "Engine Malfunction" Vehicle Control History item has been stored in the hybrid vehicle control ECU assembly, make sure to clear it. However, as all Vehicle Control History items are cleared simultaneously, if any Vehicle Control History items other than "Engine Malfunction" are stored, make sure to perform any troubleshooting for them before clearing Vehicle Control History.

    for 2WD with NICKEL METAL HYDRIDE BATTERY

    Click here 2019 - 2020 MY RAV4 HV [11/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for 2WD with NICKEL METAL HYDRIDE BATTERY): VEHICLE CONTROL HISTORY

    for AWD with NICKEL METAL HYDRIDE BATTERY

    Click here 2019 - 2024 MY RAV4 HV [02/2019 -        ]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for AWD with NICKEL METAL HYDRIDE BATTERY): VEHICLE CONTROL HISTORY

    for LITHIUM-ION BATTERY

    Click here 2020 - 2024 MY RAV4 HV [06/2020 -        ]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for LITHIUM-ION BATTERY): VEHICLE CONTROL HISTORY

HINT:

Read freeze frame data using the Techstream. The ECM records vehicle and driving condition information as freeze frame data the moment a DTC is stored. When troubleshooting, freeze frame data can help determine if the vehicle was moving or stationary, if the engine was warmed up or not, if the air fuel ratio was lean or rich, and other data from the time the malfunction occurred.

PROCEDURE

1.

GO TO CAN COMMUNICATION SYSTEM

(a) Refer to the CAN Communication System.

Click here 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

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END