TELEMATICS: TELEMATICS SYSTEM: U014087,U015587,U016387; Lost Communication with Body Control Module Missing Message; 2020 - 2022 MY RAV4 RAV4 HV [10/2019

Last Modified: 01-30-2024	6.11:8.1.0	Doc ID: RM100000001K92O
Model Year Start: 2020	Model: RAV4	Prod Date Range: [10/2019 - 10/2022]
Title: TELEMATICS: TELEMATICS SYSTEM: U014087,U015587,U016387; Lost Communication with Body Control Module Missing Message; 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]

DTC

U014087

Lost Communication with Body Control Module Missing Message

DTC

U015587

Lost Communication with Instrument Panel Cluster (IPC) Control Module

DTC

U016387

Lost Communication with Navigation Control Module Missing Message

DESCRIPTION

These DTCs are stored when a malfunction occurs in the CAN communication circuit.

HINT:

If CAN communication system DTCs are stored, they may also be stored for other systems.

DTC No.	Detection Item	DTC Detection Condition	Trouble Area
U014087	Lost Communication with Body Control Module Missing Message	Lost communication with main body ECU (multiplex network body ECU)	CAN communication system
U015587	Lost Communication with Instrument Panel Cluster (IPC) Control Module	Lost communication with combination meter assembly	CAN communication system
U016387	Lost Communication with Navigation Control Module Missing Message	Lost communication with radio and display receiver assembly	CAN communication system

CHECK DTC

(a) Clear the DTCs.

Click here

(b) Recheck for DTCs and check if the same DTC is output again.

Click here

Result	Proceed to
DTCs are output.	A
DTCs are not output.	B

HINT:

If CAN communication system DTCs are stored, they may also be stored for other systems.
If the CAN communication system has been inspected and repaired, these DTCs will not be output when rechecking for DTCs.
If these DTCs are output frequently, duplicate the conditions that cause the problem symptoms and perform troubleshooting again, even though the DTC was not output when rechecking for DTCs.
Click here

GO TO CAN COMMUNICATION SYSTEM

for HV Model: Click here

for Gasoline Model: Click here