| Last Modified: 01-30-2024 | 6.11:8.1.0 | Doc ID: RM100000001K2T4 |
| Model Year Start: 2020 | Model: RAV4 | Prod Date Range: [10/2019 - 10/2022] |
| Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: GREEN INDICATOR REMAINS OFF; 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022] | ||
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GREEN INDICATOR REMAINS OFF |
DESCRIPTION
After turning the ignition switch to ON, the DCM (telephone transceiver assembly) will enter into self check mode. The manual (SOS) switch red indicator will illuminate for 2 seconds and turn off followed by the manual (SOS) switch green indicator illuminating and remaining on under normal operation. If neither the red nor green indicators remain on, verification of the subscription should be performed.
CAUTION / NOTICE / HINT
NOTICE:
Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Safety Connect System.
Click here
![2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: PRECAUTION](/t3Portal/stylegraphics/info.gif)
PROCEDURE
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1. |
CONFIRM GREEN INDICATOR COMES ON |
(a) After the ignition switch is turned to ON and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.
OK:
Green indicator comes on.
| NG |
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2. |
CONFIRM SUBSCRIPTION MODE |
(a) Confirm the indicator status 5 seconds after the ignition switch is turned to ON.
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Result |
Proceed to |
|---|---|
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Green indicator remains on |
A |
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Green indicator remains off |
B |
| A |
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3. |
INPUT VIN WITH TECHSTREAM |
(a) Turn the ignition switch off.
(b) Connect the Techstream to the DLC3.
(c) Turn the ignition switch to ON and wait for 10 seconds.
(d) Turn the Techstream on.
(e) Choose "Telematics" from the System Selection Menu, and then click "Utility".
(f) Click "VIN Synchronization" on the Utility Selection Menu.
Click here
Body Electrical > Telematics > Utility
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Tester Display |
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VIN Synchronization |
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4. |
CONFIRM SUBSCRIPTION MODE |
(a) Confirm the indicator status at 5 seconds after the ignition switch is turned to ON.
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Result |
Proceed to |
|---|---|
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Green indicator remains on |
A |
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Green indicator remains off |
B |
| A |
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END |
| B |
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5. |
CHECK DTC |
(a) Turn the ignition switch off.
(b) Connect the Techstream to the DLC3.
(c) Turn the ignition switch to ON and wait for 10 seconds or more.
(d) Turn the Techstream on.
(e) Clear the DTCs.
Click here
Body Electrical > Telematics > Clear DTCs
(f) Check for DTCs and check that no DTCs are output.
Click here
Body Electrical > Telematics > Trouble Codes
OK:
No DTCs are output.
| NG |
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GO TO DIAGNOSTIC TROUBLE CODE CHART
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6. |
REPLACE DCM (TELEPHONE TRANSCEIVER ASSEMBLY) |
(a) Replace the DCM (telephone transceiver assembly) with a new one.
Click here
NOTICE:
- The ignition switch must be off.
- Do not exchange the DCM (telephone transceiver assembly) with one from another vehicle.
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