Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001K2SR
Model Year Start: 2020 Model: RAV4 Prod Date Range: [10/2019 - 10/2022]
Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: VEHICLE CONTROL HISTORY; 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]

VEHICLE CONTROL HISTORY

NOTICE:

Make sure to record any output Vehicle Control History codes before clearing them and checking the Vehicle Control History again.

CHECK VEHICLE CONTROL HISTORY

(a) Connect the Techstream to the DLC3.

(b) Turn the ignition switch to ON.

(c) Turn the Techstream on.

(d) Enter the following menus: Body Electrical / Telematics / Utility / Vehicle Control History (RoB).

Body Electrical > Telematics > Utility

Tester Display

Vehicle Control History (RoB)

Vehicle Control History Item

Code

Tester Display

Description

Diagnostic Note

X2210

Life Cycle of DCM Backup Battery

When the system detects that the mobilephone battery has reached the end of its lifespan.

  • The manual (SOS) switch red indicator illuminates
  • Replace mobilephone battery

    2020 - 2024 MY RAV4 RAV4 HV [10/2019 -        ]; CELLULAR COMMUNICATION: MAYDAY BATTERY: REMOVAL

    NOTICE:

    • After replacing the mobilephone battery, perform initialization.

      2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: INITIALIZATION

    • After performing work, perform "CLEAR VEHICLE CONTROL HISTORY" to turn off the manual (SOS) switch red indicator.

X2211

Low DCM Backup Battery Charge

When the mobilephone battery charge is low.

-

X2601

Software Inconsistency with ENG/HV Control Module

The VIN number received via CAN communication does not match that stored in the DCM (telephone transceiver assembly).

  • The manual (SOS) switch red indicator illuminates
  • Perform VIN Synchronization

    2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DCM ACTIVATION

X2213

Emergency Call Switch Stuck On

The manual (SOS) switch is on for 5 minutes or more

  • The manual (SOS) switch red indicator illuminates.
  • Replace map light assembly

    2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; LIGHTING (INT): PERSONAL LIGHT: REMOVAL

X2214

Communication Blackout from Power Distribution Controller ECU

Lost Communication with ECM

Check CAN Communication System

for HV Model: Click here 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

for Gasoline Model: Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

X2212

Diagnostics Communication Flow Failure

Diagnostics communication flow failure (ID, Mode/SID difference).

-

X2215

Non Approval of the Reprograming

User did not approve software update.

-

X2216

Failure of the Reprogramming

Software writing failed.

-

X2217

Inconsistent Startup Software

Software writing succeeded, but started software does not match package.

-

CLEAR VEHICLE CONTROL HISTORY

NOTICE:

By performing this procedure, all stored Vehicle Control History will be cleared.

(a) Connect the Techstream to the DLC3.

(b) Turn the ignition switch to ON.

(c) Turn the Techstream on.

(d) Enter the following menus: Body Electrical / Telematics / Utility / Vehicle Control History (RoB).

Body Electrical > Telematics > Utility

Tester Display

Vehicle Control History (RoB)

(e) According to the display on the Techstream, clear the Vehicle Control History (RoB).