Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001H8MD
Model Year Start: 2019 Model: RAV4 Prod Date Range: [02/2019 - 10/2022]
Title: POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Type A): HOW TO PROCEED WITH TROUBLESHOOTING; 2019 - 2022 MY RAV4 RAV4 HV [02/2019 - 10/2022]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the power steering system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

NEXT

2.

INSPECT AUXILIARY BATTERY

(a) Turn the ignition switch off.

(b) Measure the voltage of the auxiliary battery.

Standard voltage:

11 to 14 V

HINT:

If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

NEXT

3.

CHECK DTC AND FREEZE FRAME DATA*

HINT:

Refer to DTC Check / Clear.

Chassis > EMPS > Trouble Codes

NEXT

4.

PROBLEM SYMPTOM CONFIRMATION

Result

Proceed to

Symptom does not occur.

A

Symptom occurs.

B

B

GO TO STEP 6

A

5.

SYMPTOM SIMULATION

NEXT

6.

CHECK CAN COMMUNICATION SYSTEM*

(a) Check for DTCs.

for Gasoline Model: Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

for HV Model: Click here 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

Result

Proceed to

CAN communication system DTCs are not output.

A

CAN communication system DTCs are output.

B

HINT:

  • If any CAN communication system DTCs are output, perform troubleshooting for the CAN communication system first.
  • If communication to the rack and pinion power steering gear assembly cannot be established through the Techstream, inspect terminals CANH and CANL of the DLC3 and the rack and pinion power steering gear assembly, and the IG circuit of the rack and pinion power steering gear assembly.
B

PROCEED TO CAN COMMUNICATION SYSTEM

for Gasoline Model: Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

for HV Model: Click here 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

A

7.

CHECK FOR DTC*

(a) Check for DTCs.

Chassis > EMPS > Trouble Codes

HINT:

Refer to Diagnostic Trouble Code Chart when any DTCs are output.

Click here 2019 - 2021 MY RAV4 RAV4 HV [02/2019 - 12/2021]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Type A): DIAGNOSTIC TROUBLE CODE CHART 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Type A): DIAGNOSTIC TROUBLE CODE CHART

Result

Proceed to

DTCs are not output.

A

DTCs are output.

B

B

GO TO STEP 10

A

8.

PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

Click here 2019 - 2021 MY RAV4 RAV4 HV [02/2019 - 12/2021]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Type A): PROBLEM SYMPTOMS TABLE 2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Type A): PROBLEM SYMPTOMS TABLE

Result

Proceed to

Fault is not listed in Problem Symptoms Table.

A

Fault is listed in Problem Symptoms Table.

B

B

GO TO STEP 10

A

9.

OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Refer to Terminals of ECU.

Click here 2019 - 2024 MY RAV4 RAV4 HV [02/2019 -        ]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Type A): TERMINALS OF ECU

(b) Refer to Data List / Active Test.

Click here 2019 - 2022 MY RAV4 RAV4 HV [02/2019 - 10/2022]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Type A): DATA LIST / ACTIVE TEST

NEXT

10.

REPAIR OR REPLACE

NEXT

11.

CONFIRMATION TEST

NEXT

END