Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001H7QM
Model Year Start: 2019 Model: RAV4 Prod Date Range: [02/2019 - 12/2021]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: B15F6; Main Body ECU Vehicle Information Reading/Writing Process Malfunction; 2019 - 2021 MY RAV4 RAV4 HV [02/2019 - 12/2021]

DTC

B15F6

Main Body ECU Vehicle Information Reading/Writing Process Malfunction

DESCRIPTION

This DTC is stored when items controlled by the main body ECU (multiplex network body ECU) cannot be customized via the navigation system vehicle customization screen.

HINT:

The main body ECU (multiplex network body ECU) controls the items for the following systems that are customizable via the navigation system vehicle customization screen:

  • Power door lock control system
  • Wireless door lock control system
  • Lighting system (for Interior)
  • Lighting system (for Exterior)

DTC No.

Detection Item

DTC Detection Condition

Trouble Area

B15F6

Main Body ECU Vehicle Information Reading/Writing Process Malfunction

Main body ECU (multiplex network body ECU) vehicle setting processing malfunction

  • CAN communication system
  • Power door lock control system
  • Wireless door lock control system
  • Lighting system (for Interior)
  • Lighting system (for Exterior)
  • Main body ECU (multiplex network body ECU)
  • Radio and display receiver assembly

CAUTION / NOTICE / HINT

NOTICE:

  • When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:
    • A communication malfunction DTC may be stored.
    • The radio and display receiver assembly may not operate normally.
  • Before replacing the main body ECU (multiplex network body ECU), refer to Registration.

    for Gasoline Model: Click here 2019 MY RAV4 [11/2018 - 10/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2020 MY RAV4 [10/2019 - 08/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2021 MY RAV4 [08/2020 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION

    for HV Model: Click here 2019 MY RAV4 HV [11/2018 - 10/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION 2020 - 2021 MY RAV4 HV [10/2019 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION

HINT:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PRECAUTION 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PRECAUTION

PROCEDURE

1.

CHECK CAN COMMUNICATION SYSTEM

(a) Use the Techstream to check if the CAN communication system is functioning normally.

for Gasoline Model: Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

for HV Model: Click here 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

OK:

CAN communication DTCs are not output.

NG

GO TO CAN COMMUNICATION SYSTEM

for Gasoline Model: Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

for HV Model: Click here 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

OK

2.

CHECK POWER DOOR LOCK CONTROL SYSTEM

(a) Check if the power door lock control system is malfunctioning.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

HINT:

Customization may not be possible depending on the malfunction in the power door lock control system.

OK:

No malfunctions are present in the power door lock control system.

NG

GO TO POWER DOOR LOCK CONTROL SYSTEM

OK

3.

CHECK WIRELESS DOOR LOCK CONTROL SYSTEM

(a) Check if the wireless door lock control system is malfunctioning.

for Gasoline Model and w/ Smart Key System: Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for Gasoline Model, with Smart Key System): HOW TO PROCEED WITH TROUBLESHOOTING

for HV Model and w/ Smart Key System: Click here 2019 - 2024 MY RAV4 HV [11/2018 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): HOW TO PROCEED WITH TROUBLESHOOTING

w/o Smart Key System: Click here 2019 - 2024 MY RAV4 RAV4 HV [02/2019 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): HOW TO PROCEED WITH TROUBLESHOOTING

HINT:

Customization may not be possible depending on the malfunction in the wireless door lock control system.

OK:

No malfunctions are present in the wireless door lock control system.

NG

GO TO WIRELESS DOOR LOCK CONTROL SYSTEM

for Gasoline Model and w/ Smart Key System: Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for Gasoline Model, with Smart Key System): HOW TO PROCEED WITH TROUBLESHOOTING

for HV Model and w/ Smart Key System: Click here 2019 - 2024 MY RAV4 HV [11/2018 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): HOW TO PROCEED WITH TROUBLESHOOTING

w/o Smart Key System: Click here 2019 - 2024 MY RAV4 RAV4 HV [02/2019 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): HOW TO PROCEED WITH TROUBLESHOOTING

OK

4.

CHECK LIGHTING SYSTEM (for Interior)

(a) Check if the lighting system (for Interior) is malfunctioning.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; LIGHTING (INT): LIGHTING SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

HINT:

Customization may not be possible depending on the malfunction in the lighting system (for Interior).

OK:

No malfunctions are present in the lighting system (for Interior).

NG

GO TO LIGHTING SYSTEM (for Interior)

OK

5.

CHECK LIGHTING SYSTEM (for Exterior)

(a) Check if the lighting system (for Exterior) is malfunctioning.

w/ AFS: Click here 2019 - 2021 MY RAV4 RAV4 HV [02/2019 - 12/2021]; LIGHTING (EXT): LIGHTING SYSTEM (w/ AFS): HOW TO PROCEED WITH TROUBLESHOOTING

w/ Headlight ECU without AFS: Click here 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; LIGHTING (EXT): LIGHTING SYSTEM (w/ Headlight ECU without AFS): HOW TO PROCEED WITH TROUBLESHOOTING 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; LIGHTING (EXT): LIGHTING SYSTEM (w/ Headlight ECU without AFS): HOW TO PROCEED WITH TROUBLESHOOTING

w/o Headlight ECU: Click here 2019 - 2021 MY RAV4 RAV4 HV [02/2019 - 12/2021]; LIGHTING (EXT): LIGHTING SYSTEM (w/o Headlight ECU): HOW TO PROCEED WITH TROUBLESHOOTING

HINT:

Customization may not be possible depending on the malfunction in the lighting system (for Exterior).

OK:

No malfunctions are present in the lighting system (for Exterior).

NG

GO TO LIGHTING SYSTEM (for Exterior)

w/ Headlight ECU without AFS: Click here 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; LIGHTING (EXT): LIGHTING SYSTEM (w/ Headlight ECU without AFS): HOW TO PROCEED WITH TROUBLESHOOTING 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; LIGHTING (EXT): LIGHTING SYSTEM (w/ Headlight ECU without AFS): HOW TO PROCEED WITH TROUBLESHOOTING

w/o Headlight ECU: Click here 2019 - 2021 MY RAV4 RAV4 HV [02/2019 - 12/2021]; LIGHTING (EXT): LIGHTING SYSTEM (w/o Headlight ECU): HOW TO PROCEED WITH TROUBLESHOOTING

w/ AFS: Click here 2019 - 2021 MY RAV4 RAV4 HV [02/2019 - 12/2021]; LIGHTING (EXT): LIGHTING SYSTEM (w/ AFS): HOW TO PROCEED WITH TROUBLESHOOTING

OK

6.

CHECK CUSTOMIZE ITEMS

(a) Make a note of the customizable items for each main body ECU (multiplex network body ECU) related system.

HINT:

The items shown as customizable via the navigation system vehicle customization screen can also be changed using the Techstream. In the following steps, the Techstream will be used.

(1) To match-up the items on the navigation system vehicle customization screen with the items on the Techstream, check the customize parameters list for the power door lock control system related items that can be customized via the navigation system vehicle customization screen.

Click here 2019 - 2020 MY RAV4 RAV4 HV [02/2019 - 08/2020]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: CUSTOMIZE PARAMETERS 2021 - 2022 MY RAV4 RAV4 HV [08/2020 - 10/2022]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: CUSTOMIZE PARAMETERS

(2) To match-up the items on the navigation system vehicle customization screen with the items on the Techstream, check the customize parameters list for the wireless door lock control system related items that can be customized via the navigation system vehicle customization screen.

for Gasoline Model and w/ Smart Key System: Click here 2019 - 2020 MY RAV4 [11/2018 - 08/2020]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for Gasoline Model, with Smart Key System): CUSTOMIZE PARAMETERS 2021 - 2022 MY RAV4 [08/2020 - 10/2022]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for Gasoline Model, with Smart Key System): CUSTOMIZE PARAMETERS

for HV Model and w/ Smart Key System: Click here 2019 - 2020 MY RAV4 HV [02/2019 - 08/2020]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): CUSTOMIZE PARAMETERS 2021 - 2022 MY RAV4 HV [08/2020 - 10/2022]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for HV Model, with Smart Key System): CUSTOMIZE PARAMETERS

w/o Smart Key System: Click here 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): CUSTOMIZE PARAMETERS 2021 - 2022 MY RAV4 RAV4 HV [08/2020 - 10/2022]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): CUSTOMIZE PARAMETERS

(3) To match-up the items on the navigation system vehicle customization screen with the items on the Techstream, check the customize parameters list for the lighting system (for Interior) related items that can be customized via the navigation system vehicle customization screen.

Click here 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; LIGHTING (INT): LIGHTING SYSTEM: CUSTOMIZE PARAMETERS

(4) To match-up the items on the navigation system vehicle customization screen with the items on the Techstream, check the customize parameters list for the lighting system (for Exterior) related items that can be customized via the navigation system vehicle customization screen.

w/ AFS: Click here 2019 - 2021 MY RAV4 RAV4 HV [02/2019 - 12/2021]; LIGHTING (EXT): LIGHTING SYSTEM (w/ AFS): CUSTOMIZE PARAMETERS

w/ Headlight ECU without AFS: Click here 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; LIGHTING (EXT): LIGHTING SYSTEM (w/ Headlight ECU without AFS): CUSTOMIZE PARAMETERS

w/o Headlight ECU: Click here 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; LIGHTING (EXT): LIGHTING SYSTEM (w/o Headlight ECU): CUSTOMIZE PARAMETERS

(b) Using the Techstream, check that it is possible to change the settings of the customize parameters that are available for customization via the navigation system vehicle customization screen.

OK:

The items available for customization via the navigation system vehicle customization screen can be customized successfully using the Techstream.

OK

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

NG

REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL