Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001H3LB
Model Year Start: 2019 Model: RAV4 HV Prod Date Range: [02/2019 -           ]
Title: HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for AWD with NICKEL METAL HYDRIDE BATTERY): HOW TO PROCEED WITH TROUBLESHOOTING; 2019 - 2024 MY RAV4 HV [02/2019 -        ]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • *: Use the Techstream
  • Use the following procedure to troubleshoot the hybrid control system.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP
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2.

CUSTOMER PROBLEM ANALYSIS
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3.

CONNECT TECHSTREAM TO THE DLC3*

HINT:

If the display on the tester indicates a communication error, inspect the DLC3.

NEXT

4.

CHECK DTC AND FREEZE FRAME DATA*

Click here 2019 - 2022 MY RAV4 HV [02/2019 - 10/2022]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for AWD with NICKEL METAL HYDRIDE BATTERY): DTC CHECK / CLEAR 2023 - 2024 MY RAV4 HV [10/2022 -        ]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for AWD with NICKEL METAL HYDRIDE BATTERY): DTC CHECK / CLEAR

HINT:

  • Make sure to save freeze frame data because the data is necessary for performing simulation tests.
  • For the hybrid control system, there are many DTCs, many of which can be stored due to a single malfunction. As a result, in some of the diagnosis procedures an instruction is provided to check for other DTCs. By following the diagnosis path based on the combination of output DTCs, it is possible to narrow down the problem early and avoid unnecessary diagnosis.
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5.

CLEAR DTC AND FREEZE FRAME DATA*

Click here 2019 - 2022 MY RAV4 HV [02/2019 - 10/2022]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for AWD with NICKEL METAL HYDRIDE BATTERY): DTC CHECK / CLEAR 2023 - 2024 MY RAV4 HV [10/2022 -        ]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for AWD with NICKEL METAL HYDRIDE BATTERY): DTC CHECK / CLEAR

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6.

CONDUCT VISUAL INSPECTION
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7.

CONFIRM PROBLEM SYMPTOMS

HINT:

If the hybrid system does not start, perform steps 9 and 11 first.

Malfunction occurs.

GO TO STEP 10

Malfunction does not occur.

8.

DUPLICATE CONDITIONS THAT PRODUCE SYMPTOMS
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9.

CHECK FOR DTCS*

Click here 2019 - 2022 MY RAV4 HV [02/2019 - 10/2022]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for AWD with NICKEL METAL HYDRIDE BATTERY): DTC CHECK / CLEAR 2023 - 2024 MY RAV4 HV [10/2022 -        ]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for AWD with NICKEL METAL HYDRIDE BATTERY): DTC CHECK / CLEAR

DTCs are not output.

GO TO STEP 16

DTCs are output.

10.

REFER TO DTC CHART

Click here 2019 - 2020 MY RAV4 HV [02/2019 - 06/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for AWD with NICKEL METAL HYDRIDE BATTERY): DIAGNOSTIC TROUBLE CODE CHART 2020 - 2021 MY RAV4 HV [06/2020 - 12/2021]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for AWD with NICKEL METAL HYDRIDE BATTERY): DIAGNOSTIC TROUBLE CODE CHART 2022 - 2024 MY RAV4 HV [12/2021 -        ]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for AWD with NICKEL METAL HYDRIDE BATTERY): DIAGNOSTIC TROUBLE CODE CHART

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11.

CONDUCT CIRCUIT INSPECTION
Malfunction confirmed.

GO TO STEP 13

Malfunction not confirmed.

12.

CHECK FOR INTERMITTENT PROBLEMS

Click here 2019 - 2024 MY RAV4 HV [02/2019 -        ]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for AWD with NICKEL METAL HYDRIDE BATTERY): CHECK FOR INTERMITTENT PROBLEMS

NEXT

13.

IDENTIFY PROBLEM
NEXT

14.

ADJUST AND/OR REPAIR
NEXT

15.

CONDUCT CONFIRMATION TEST
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END

16.

CONDUCT BASIC INSPECTION
Malfunctioning parts confirmed.

GO TO STEP 18

Malfunctioning parts not confirmed.

17.

CHECK ECU POWER SOURCE CIRCUIT
NEXT

GO TO STEP 11

18.

CONDUCT PARTS INSPECTION
NEXT

GO TO STEP 13