Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001G20K
Model Year Start: 2019 Model: RAV4 HV Prod Date Range: [11/2018 - 12/2021]
Title: THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): PROBLEM SYMPTOMS TABLE; 2019 - 2021 MY RAV4 HV [11/2018 - 12/2021]

PROBLEM SYMPTOMS TABLE

HINT:

  • If the problem occurs in certain locations or times of day, the possibility of wave interference is high.
  • If a malfunction occurred after optional components were installed by the dealer, check if there is wave interference from the components.

Smart Key System (for Start Function)

Symptom

Suspected Area

Link

Power source mode does not change to on (IG) and on (ACC)

Smart Key System (for Entry Function)

2019 - 2020 MY RAV4 HV [11/2018 - 06/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Power Source Mode does not Change to ON (IG and ACC) 2020 - 2024 MY RAV4 HV [06/2020 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Power Source Mode does not Change to ON (IG and ACC)

Affected by Wave Interference

Transmitter Battery

Electrical Key Transmitter Sub-assembly

No. 1 Indoor Electrical Key Antenna Assembly (Front Floor)

No. 1 Indoor Electrical Key Antenna Assembly (Rear Floor)

No. 1 indoor electrical key antenna assembly (inside luggage compartment)

Power switch

Harness or Connector

Instrument Panel Junction Block Assembly

Certification ECU (Smart Key ECU Assembly)

Power source mode does not change to on (ACC)

Harness or Connector

2019 - 2024 MY RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Power Source Mode does not Change to ON (ACC)

ACC Relay

Instrument Panel Junction Block Assembly

Certification ECU (Smart Key ECU Assembly)

Power source mode does not change to on (IG)

Harness or Connector

2019 - 2024 MY RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Power Source Mode does not Change to ON (IG)

Relay

  • IG1 NO.1 Relay
  • IG1 NO.2 Relay
  • IG2 NO.1 Relay
  • IG2 NO.2 Relay

Instrument Panel Junction Block Assembly

Certification ECU (Smart Key ECU Assembly)

Power source mode does not change to ON (READY)

Hybrid Control System

2019 MY RAV4 HV [11/2018 - 02/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Power Source Mode does not Change to ON (READY) 2019 - 2020 MY RAV4 HV [02/2019 - 06/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Power Source Mode does not Change to ON (READY) 2020 MY RAV4 HV [06/2020 - 08/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Power Source Mode does not Change to ON (READY) 2021 MY RAV4 HV [08/2020 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Power Source Mode does not Change to ON (READY)

Immobiliser Function

Steering Lock Function

Harness or Connector

Certification ECU (Smart Key ECU Assembly)

New key cannot be registered

Lin Communication System

2019 - 2021 MY RAV4 HV [11/2018 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): New Key cannot be Registered

Meter / Gauge System

Reregistration

Electrical Key Transmitter Sub-assembly

Steering Lock ECU (steering lock actuator with ECU assembly)

ID Code Box (Immobiliser Code ECU)

Certification ECU (Smart Key ECU Assembly)

Additional key cannot be registered

Steering Lock Function

2019 - 2021 MY RAV4 HV [11/2018 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Additional Key cannot be Registered

Electrical Key Transmitter Sub-assembly

Certification ECU (Smart Key ECU Assembly)

New key registration warning message is not displayed

Lighting System

2019 - 2024 MY RAV4 HV [11/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): New Key Registration Warning Message is not Displayed

Meter / Gauge System

Certification ECU (Smart Key ECU Assembly)

Unable to unlock steering wheel (Hybrid control system cannot start)

Harness or Connector

2019 - 2021 MY RAV4 HV [11/2018 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Unable to Unlock Steering Wheel (Hybrid Control System cannot Start)

Steering Lock ECU (steering lock actuator with ECU assembly)

ID Code Box (Immobiliser Code ECU)

Certification ECU (Smart Key ECU Assembly)

Steering lock does not lock

Lighting System

2019 - 2021 MY RAV4 HV [11/2018 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Steering Lock does not Lock

Harness or Connector

Steering Lock ECU (steering lock actuator with ECU assembly)

ID Code Box (Immobiliser Code ECU)

Certification ECU (Smart Key ECU Assembly)

Security indicator light does not blink

Harness or Connector

2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Security Indicator Light Does not Blink

Security Indicator Light (Combination Meter Assembly)

Certification ECU (Smart Key ECU Assembly)

Immobiliser system does not operate properly

Hybrid Control System

2019 MY RAV4 HV [11/2018 - 02/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Immobiliser System does not Operate Properly 2019 - 2020 MY RAV4 HV [02/2019 - 06/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Immobiliser System does not Operate Properly 2020 MY RAV4 HV [06/2020 - 08/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Immobiliser System does not Operate Properly 2021 - 2024 MY RAV4 HV [08/2020 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): Immobiliser System does not Operate Properly

Register ECU Communication ID

Harness or Connector

ID Code Box (Immobiliser Code ECU)

Hybrid vehicle control ECU assembly