Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001G1Y8
Model Year Start: 2019 Model: RAV4 HV Prod Date Range: [11/2018 - 12/2021]
Title: THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): HOW TO PROCEED WITH TROUBLESHOOTING; 2019 - 2021 MY RAV4 HV [11/2018 - 12/2021]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • Replace parts related to the wireless door lock and smart key system according to the inspection procedure.
  • If the wireless door lock and smart key system does not operate, first check the customize item and make sure that the wireless door lock and smart key system is not turned off.

    Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): CUSTOMIZE PARAMETERS 2019 - 2020 MY RAV4 HV [02/2019 - 08/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): CUSTOMIZE PARAMETERS 2021 - 2022 MY RAV4 HV [08/2020 - 10/2022]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): CUSTOMIZE PARAMETERS

  • The wireless door lock and smart key system primarily uses the following systems.
    • Power door lock system
    • Wireless door lock system
    • Smart key system (for Entry Function)
    • Smart key system (for Start Function)
      • : Steering lock function
      • : Immobiliser function
  • Perform troubleshooting procedures with other registered keys if available.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

(a) Confirm how vehicle was brought to workshop.

  • Vehicle was driven
  • Vehicle was towed

HINT:

The malfunction location may be narrowed down by confirming whether the vehicle was driven or towed.

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