Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001G14X
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 - 12/2021]
Title: DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for Gasoline Model, with Smart Key System): No Answer-Back; 2019 - 2021 MY RAV4 [11/2018 - 12/2021]

No Answer-Back

DESCRIPTION

In some cases, wireless door lock control functions are normal but the hazard warning light and/or wireless door lock buzzer answer-back function does not operate. In such cases, hazard warning light and wireless door lock buzzer signal output from the main body ECU (multiplex network body ECU) may be malfunctioning.

WIRING DIAGRAM

CAUTION / NOTICE / HINT

NOTICE:

  • Before performing the inspection, check that DTC B1242 (wireless door lock control) is not output.

    Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for Gasoline Model, with Smart Key System): DTC CHECK / CLEAR

  • If the main body ECU (multiplex network body ECU) is replaced, refer to the Smart Key System (for start function).

    Click here 2019 MY RAV4 [11/2018 - 10/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2020 MY RAV4 [10/2019 - 08/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2021 MY RAV4 [08/2020 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION

PROCEDURE

1.

CHECK CUSTOMIZE SETTING

(a) Connect the Techstream to the DLC3.

(b) Turn the engine switch on (IG).

(c) Turn the Techstream on.

(d) Enter the following menus: Customize Setting / Wireless Door Lock.

(e) Select the setting by referring to the table below.

Wireless Door Lock

Tester Display

Description

Default

Setting

ECU

Hazard Answer Back

When the doors are locked by wireless operation, the hazard warning lights flash once.

When the doors are unlocked by wireless operation, the hazard warning lights flash twice.

ON

0:OFF,1:ON

Main body ECU (Multiplex network body ECU)

Wireless Buzzer Resp

Wireless door lock buzzer response

ON

0:OFF,1:ON

Main body ECU (Multiplex network body ECU)

Wireless Buzzer Vol

Wireless door lock buzzer volume

Level5

0000:Level7,0001:Level6,0010:Level5,0011:Level4,0100:Level3,0101:Level2,0110:Level1,0111:Level0

Main body ECU (Multiplex network body ECU)

Result

Proceed to

Both items are ON and except Level 0

A

Either item is OFF or Level 0

B

B

PERFORM CUSTOMIZE FUNCTION 2019 - 2020 MY RAV4 [11/2018 - 08/2020]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for Gasoline Model, with Smart Key System): CUSTOMIZE PARAMETERS 2021 - 2022 MY RAV4 [08/2020 - 10/2022]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for Gasoline Model, with Smart Key System): CUSTOMIZE PARAMETERS

A

2.

CHECK WIRELESS DOOR LOCK CONTROL FUNCTIONS

(a) Check the wireless door lock control function using the electrical key transmitter sub-assembly.

Click here 2019 - 2020 MY RAV4 [11/2018 - 08/2020]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for Gasoline Model, with Smart Key System): OPERATION CHECK 2021 - 2024 MY RAV4 [08/2020 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for Gasoline Model, with Smart Key System): OPERATION CHECK

Result

Proceed to

Wireless door lock/unlock operates properly.

A

Wireless door lock/unlock does not operate properly.

B

B

GO TO PROBLEM SYMPTOMS TABLE

A

3.

READ VALUE USING TECHSTREAM (FR Door Lock Pos, FL Door Lock Pos, RR Door Lock Pos, RL Door Lock Pos)

(a) Connect the Techstream to the DLC3.

(b) Turn the engine switch on (IG).

(c) Turn the Techstream on.

(d) Enter the following menus: Body Electrical / Main Body / Data List.

(e) Read the Data List according to the display on the Techstream.

Body Electrical > Main Body > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

FR Door Lock Pos

Front door RH unlock detection switch signal

LOCK or UNLOCK

LOCK: Front door RH locked

UNLOCK: Front door RH unlocked

-

FL Door Lock Pos

Front door LH unlock detection switch signal

LOCK or UNLOCK

LOCK: Front door LH locked

UNLOCK: Front door LH unlocked

-

RR-Door Lock Pos SW

Rear door RH unlock detection switch signal*1

OFF or ON

OFF: Rear door RH locked

ON: Rear door RH unlocked

-

RL-Door Lock Pos SW

Rear door LH unlock detection switch signal*1

Rear door RH and LH unlock detection switch signal*2

OFF or ON

OFF: Rear door LH locked*1

OFF: Rear door RH and LH locked*2

ON: Rear door LH unlocked*1

ON: Rear door RH or LH unlocked*2

-

  • *1: w/ Memory Call Function
  • *2: w/o Memory Call Function

Body Electrical > Main Body > Data List

Tester Display

FR Door Lock Pos

FL Door Lock Pos

RR-Door Lock Pos SW

RL-Door Lock Pos SW

OK:

The Techstream display changes correctly in response to the lock/unlock operation.

NG

GO TO LIGHTING SYSTEM (Proceed to Door Unlock Detection Switch Circuit)

OK

4.

CHECK WIRELESS ANSWER-BACK OPERATION

(a) Check the wireless answer-back operation using the electrical key transmitter sub-assembly.

Click here 2019 - 2020 MY RAV4 [11/2018 - 08/2020]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for Gasoline Model, with Smart Key System): OPERATION CHECK 2021 - 2024 MY RAV4 [08/2020 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (for Gasoline Model, with Smart Key System): OPERATION CHECK

Result

Proceed to

Only wireless door lock buzzer answer-back does not occur.

A

Only hazard warning light answer-back does not occur.

B

B

GO TO STEP 9

A

5.

PERFORM ACTIVE TEST USING TECHSTREAM (Wireless Buzzer)

(a) Connect the Techstream to the DLC3.

(b) Turn the engine switch on (IG).

(c) Turn the Techstream on.

(d) Enter the following menus: Body Electrical / Main Body / Active Test.

(e) Perform Active Test according to the display on the Techstream.

Body Electrical > Main Body > Active Test

Tester Display

Measurement Item

Control Range

Diagnostic Note

Wireless Buzzer

Wireless door lock buzzer

OFF/ON

-

Body Electrical > Main Body > Active Test

Tester Display

Wireless Buzzer

Result

Proceed to

Wireless buzzer does not sound

A

Wireless buzzer sounds

B

B

REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

A

6.

CHECK MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU)

(a) Disconnect the A18 wireless door lock buzzer connector.

(b) Perform the Active Test using the Techstream and sound the wireless door lock buzzer.

Body Electrical > Main Body > Active Test

Tester Display

Measurement Item

Control Range

Diagnostic Note

Wireless Buzzer

Wireless door lock buzzer

OFF/ON

-

Body Electrical > Main Body > Active Test

Tester Display

Wireless Buzzer

(c) While performing the Active Test, measure the voltage between the terminals of the wireless door lock buzzer.

Standard Voltage:

Tester Connection

Condition

Specified Condition

A18-1 (B) - A18-2 (E)

Active Test Wireless Buzzer ON

Pulse generation

(frequency: 2 kHz, high voltage: 11 to 14 V, low voltage: below 1 V)

Active Test Wireless Buzzer OFF

Below 1 V

OK

REPLACE WIRELESS DOOR LOCK BUZZER 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; DOOR LOCK: WIRELESS DOOR LOCK BUZZER: REMOVAL 2021 - 2024 MY RAV4 RAV4 HV [08/2020 -        ]; DOOR LOCK: WIRELESS DOOR LOCK BUZZER: REMOVAL

NG

7.

CHECK HARNESS AND CONNECTOR (WIRELESS DOOR LOCK BUZZER - MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) AND BODY GROUND)

(a) Remove the main body ECU (multiplex network body ECU) from the instrument panel junction block assembly.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

(b) Disconnect the A18 wireless door lock buzzer connector.

(c) Reconnect the 4F instrument panel junction block assembly connector.

(d) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

A18-1 (B) - A-21 (BZR)

Always

Below 1 Ω

A18-2 (E) - Body ground

Always

Below 1 Ω

A18-1 (B) or A-21 (BZR) - Other terminals and body ground

Always

10 kΩ or higher

OK

REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

NG

8.

CHECK HARNESS AND CONNECTOR (WIRELESS DOOR LOCK BUZZER - INSTRUMENT PANEL JUNCTION BLOCK ASSEMBLY)

(a) Disconnect the 4F instrument panel junction block assembly connector.

(b) Disconnect the A18 wireless door lock buzzer connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

A18-1 (B) - 4F-29

Always

Below 1 Ω

A18-1 (B) or 4F-29 - Other terminals and body ground

Always

10 kΩ or higher

OK

REPLACE INSTRUMENT PANEL JUNCTION BLOCK ASSEMBLY 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

9.

CHECK HAZARD WARNING LIGHTS OPERATION

(a) Check that the hazard warning lights blink when the hazard warning signal switch is pressed.

OK:

Hazard warning lights blink.

OK

REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

NG

GO TO LIGHTING SYSTEM (Proceed to Hazard Warning Switch Circuit)

w/ Headlight ECU:

Click here 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; LIGHTING (EXT): LIGHTING SYSTEM (w/ Headlight ECU without AFS): Hazard Warning Switch Circuit

w/o Headlight ECU:

Click here 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; LIGHTING (EXT): LIGHTING SYSTEM (w/o Headlight ECU): Hazard Warning Switch Circuit