Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FYRK
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 -           ]
Title: NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): Open in One Side of Bus 3 Branch Line; 2019 - 2024 MY RAV4 [11/2018 -        ]

Open in One Side of Bus 3 Branch Line

DESCRIPTION

When the CAN bus main lines are normal (no open, short to ground, short to +B or short between lines) and there is an ECU or sensor on the "Communication Bus Check" screen that is indicated as not communicating or whose connection status on the "Communication Bus Check" screen changes intermittently, an open in one of the wires of a CAN bus branch line is suspected.

HINT:

If there is an ECU or sensor whose connection status changes intermittently while checking the "Communication Bus Check" screen, there may be an open circuit in one of the wires of a branch line of an ECU or sensor in the bus. If an open occurs in one of the wires of a CAN branch line, it may interfere with the communication of other ECUs or sensors resulting in an incorrect state being displayed.

Symptom

Trouble Area
*1: w/ Telematics System

*2: w/ Bus Buffer ECU

*3: for Radio and Display Type

There is an ECU or sensor that is indicated as not communicating on the "Communication Bus Check" screen or whose connection status on the "Communication Bus Check" screen changes intermittently.

One side of CAN branch wire is open, or output signals are incomplete.

  • DCM (telephone transceiver assembly)*1
  • Bus buffer ECU*2
  • Radio and display receiver assembly*3

CAUTION / NOTICE / HINT

CAUTION:

When performing the confirmation driving pattern, obey all speed limits and traffic laws.

NOTICE:

  • Because the order of diagnosis is important to allow correct diagnosis, make sure to begin troubleshooting using How to Proceed with Troubleshooting when CAN communication system related DTCs are output.

    Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

  • After performing repairs, perform the DTC check procedure and confirm that the DTCs are not output again.

    DTC check procedure: Turn the ignition switch to ON and wait for 1 minute or more. Then operate the suspected malfunctioning system and drive the vehicle at 60 km/h (37 mph) or more for 5 minutes or more.

  • After the repair, perform the CAN bus check and check that all the ECUs and sensors connected to the CAN communication system are displayed as normal.

    Click here 2019 MY RAV4 [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2019 MY RAV4 [02/2019 - 10/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2020 MY RAV4 [10/2019 - 08/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2021 MY RAV4 [08/2020 - 12/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2022 MY RAV4 [12/2021 - 10/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2023 MY RAV4 [10/2022 - 10/2023]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2024 MY RAV4 [10/2023 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM

  • Some parts must be initialized and set when replacing or removing and installing parts.

    Click here 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION 2020 MY RAV4 RAV4 HV [10/2019 - 06/2020]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION 2020 MY RAV4 RAV4 HV [06/2020 - 08/2020]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION 2024 MY RAV4 RAV4 HV [10/2023 -        ]; INTRODUCTION: REPAIR INSTRUCTION: INITIALIZATION

  • The following malfunctions may occur if a radio and display receiver assembly from another vehicle is installed to this vehicle. Therefore, when replacing the radio and display receiver assembly, be sure to replace it with new one.
    • Communication malfunction DTC is output
    • Does not operate normally

PROCEDURE

1.

CHECK FOR OPEN IN ONE SIDE OF CAN BRANCH WIRE

(a) Based on the vehicle equipment and specifications, confirm the systems that use CAN communication.

Click here 2019 MY RAV4 [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2019 MY RAV4 [02/2019 - 10/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2020 MY RAV4 [10/2019 - 08/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2021 MY RAV4 [08/2020 - 12/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2022 MY RAV4 [12/2021 - 10/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2023 MY RAV4 [10/2022 - 10/2023]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2024 MY RAV4 [10/2023 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM

(b) Connect the Techstream to the DLC3.

(c) Turn the ignition switch to ON.

(d) Turn the Techstream on.

(e) Using the Techstream, perform "CAN Bus Check".

Click here 2019 MY RAV4 [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2019 MY RAV4 [02/2019 - 10/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2020 MY RAV4 [10/2019 - 08/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2021 MY RAV4 [08/2020 - 12/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2022 MY RAV4 [12/2021 - 10/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2023 MY RAV4 [10/2022 - 10/2023]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2024 MY RAV4 [10/2023 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM

CAN Bus Check

(f) Observe the screen for approximately 2 minutes to check for ECUs and sensors that are displayed as not communicating.

(g) Perform the inspection as specified in the Problem Symptoms Table for the ECUs or sensors that are not communicating.

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GO TO CORRESPONDING COMMUNICATION STOP MODE 2019 - 2020 MY RAV4 [11/2018 - 08/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): PROBLEM SYMPTOMS TABLE 2021 MY RAV4 [08/2020 - 12/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): PROBLEM SYMPTOMS TABLE 2022 - 2024 MY RAV4 [12/2021 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): PROBLEM SYMPTOMS TABLE