Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FWQD
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 - 02/2019]
Title: DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): No Answer-Back; 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]

No Answer-Back

DESCRIPTION

In some cases, wireless door lock control functions are normal but the hazard warning light answer-back function does not operate. In such cases, hazard warning light signal output from the main body ECU (multiplex network body ECU) may be malfunctioning.

WIRING DIAGRAM

CAUTION / NOTICE / HINT

NOTICE:

  • The wireless door lock control system uses the CAN communication system. Inspect the communication function by following How to Proceed with Troubleshooting. Troubleshoot the wireless door lock control system after confirming that the communication system is functioning properly.

    Click here 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): HOW TO PROCEED WITH TROUBLESHOOTING

  • The vehicle battery supplies power to the main body ECU (multiplex network body ECU) via the door control battery. Therefore, before performing this troubleshooting procedure, make sure to perform an on-vehicle inspection to confirm that the main body ECU (multiplex network body ECU) power source circuit is normal.

    Click here 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: ON-VEHICLE INSPECTION

PROCEDURE

1.

READ VALUE USING TECHSTREAM

(a) Connect the Techstream to the DLC3.

(b) Turn the ignition switch to ON.

(c) Turn the Techstream on.

(d) Enter the following menus: Customize Setting / Wireless Door Lock.

(e) Select the setting by referring to the table below.

Wireless Door Lock

Tester Display

Description

Default

Setting

ECU

Hazard Answer Back

Function that flashes the hazard warning lights once when the doors are locked by wireless operation and twice when the doors are unlocked by wireless operation

ON

0:OFF,1:ON

Main body ECU (Multiplex network body ECU)

Wireless Buzzer Resp

Wireless door lock buzzer response*

ON

0:OFF,1:ON

Main body ECU (Multiplex network body ECU)

Wireless Buzzer Volume

Wireless door lock buzzer volume*

Level5

0000:Level7,0001:Level6,0010:Level5,0011:Level4,0100:Level3,0101:Level2,0110:Level1,0111:Level0

Main body ECU (Multiplex network body ECU)

  • *: w/ Wireless Door Lock Buzzer Answer-back Function
Customize setting is OFF

PERFORM CUSTOMIZE FUNCTION

Customize setting is ON

2.

CHECK WIRELESS DOOR LOCK CONTROL FUNCTIONS

(a) Check the wireless door lock control function using the door control transmitter module set sub-assembly.

Wireless door lock/unlock does not operate properly

GO TO PROBLEM SYMPTOMS TABLE

Wireless door lock/unlock operates properly

3.

CHECK WIRELESS ANSWER-BACK OPERATION

(a) Check the wireless answer-back operation using the electrical key transmitter sub-assembly.

Click here 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): OPERATION CHECK

Result

Proceed to

Only wireless door lock buzzer answer-back does not occur.

A

Only hazard warning light answer-back does not occur.

B

B

GO TO STEP 8

A

4.

PERFORM ACTIVE TEST USING TECHSTREAM (Wireless Buzzer)

(a) Connect the Techstream to the DLC3.

(b) Turn the ignition switch to ON.

(c) Turn the Techstream on.

(d) Enter the following menus: Body Electrical / Main Body / Active Test.

(e) Perform Active Test according to the display on the Techstream.

Body Electrical > Main Body > Active Test

Tester Display

Measurement Item

Control Range

Diagnostic Note

Wireless Buzzer

Wireless door lock buzzer

OFF/ON

-

Body Electrical > Main Body > Active Test

Tester Display

Wireless Buzzer

Result

Proceed to

Wireless buzzer does not sound

A

Wireless buzzer sounds

B

B

REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU)

A

5.

CHECK MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU)

(a) Disconnect the A18 wireless door lock buzzer connector.

(b) Perform the Active Test using the Techstream and sound the wireless door lock buzzer.

Body Electrical > Main Body > Active Test

Tester Display

Measurement Item

Control Range

Diagnostic Note

Wireless Buzzer

Wireless door lock buzzer

OFF/ON

-

Body Electrical > Main Body > Active Test

Tester Display

Wireless Buzzer

(c) While performing the Active Test, measure the voltage between the terminals of the wireless door lock buzzer.

Standard Voltage:

Tester Connection

Condition

Specified Condition

A18-1 (B) - A18-2 (E)

Active Test Wireless Buzzer ON

Pulse generation

(frequency: 2 kHz, high voltage: 11 to 14 V, low voltage: below 1 V)

Active Test Wireless Buzzer OFF

Below 1 V

OK

REPLACE WIRELESS DOOR LOCK BUZZER

NG

6.

CHECK HARNESS AND CONNECTOR (WIRELESS DOOR LOCK BUZZER - MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) AND BODY GROUND)

(a) Remove the main body ECU (multiplex network body ECU) from the instrument panel junction block assembly.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

(b) Disconnect the A18 wireless door lock buzzer connector.

(c) Reconnect the 4F instrument panel junction block assembly connector.

(d) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

A18-1 (B) - A-21 (BZR)

Always

Below 1 Ω

A18-2 (E) - Body ground

Always

Below 1 Ω

A18-1 (B) or A-21 (BZR) - Other terminals and body ground

Always

10 kΩ or higher

OK

REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU)

NG

7.

CHECK HARNESS AND CONNECTOR (WIRELESS DOOR LOCK BUZZER - INSTRUMENT PANEL JUNCTION BLOCK ASSEMBLY)

(a) Disconnect the 4F instrument panel junction block assembly connector.

(b) Disconnect the A18 wireless door lock buzzer connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

A18-1 (B) - 4F-29

Always

Below 1 Ω

A18-1 (B) or 4F-29 - Other terminals and body ground

Always

10 kΩ or higher

OK

REPLACE INSTRUMENT PANEL JUNCTION BLOCK ASSEMBLY

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

8.

READ VALUE USING TECHSTREAM (FR Door Lock Pos, FL Door Lock Pos, RL-Door Lock Pos SW)

(a) Connect the Techstream to the DLC3.

(b) Turn the ignition switch to ON.

(c) Turn the Techstream on.

(d) Enter the following menus: Body Electrical / Main Body / Data List.

(e) Read the Data List according to the display on the Techstream.

Body Electrical > Main Body > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

FR Door Lock Pos

Front door RH unlock detection switch signal

LOCK or UNLOCK

LOCK: Front door RH locked

UNLOCK: Front door RH unlocked

-

FL Door Lock Pos

Front door LH unlock detection switch signal

LOCK or UNLOCK

LOCK: Front door LH locked

UNLOCK: Front door LH unlocked

-

RL-Door Lock Pos SW

Rear door RH and LH unlock detection switch signal

OFF or ON

OFF: Rear door RH and LH locked

ON: Rear door RH or LH unlocked

-

Body Electrical > Main Body > Data List

Tester Display

FR Door Lock Pos

FL Door Lock Pos

RL-Door Lock Pos SW

OK:

The Techstream display changes correctly in response to the lock/unlock operation.

NG

GO TO LIGHTING SYSTEM (Proceed to Door Unlock Detection Switch Circuit)

OK

9.

CHECK HAZARD WARNING LIGHTS OPERATION

(a) Check that the hazard warning lights blink when the hazard warning signal switch is pressed.

OK:

Hazard warning lights blink.

OK

REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU)

NG

GO TO LIGHTING SYSTEM (Proceed to Hazard Warning Switch Circuit)

w/ Headlight ECU:

Click here 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; LIGHTING (EXT): LIGHTING SYSTEM (w/ Headlight ECU without AFS): Hazard Warning Switch Circuit

w/o Headlight ECU:

Click here 2019 - 2021 MY RAV4 RAV4 HV [11/2018 - 12/2021]; LIGHTING (EXT): LIGHTING SYSTEM (w/o Headlight ECU): Hazard Warning Switch Circuit