Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FW70
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 -           ]
Title: DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: Only Back Door cannot be Opened; 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]

Only Back Door cannot be Opened

DESCRIPTION

The main body ECU (multiplex network body ECU) receives signals from the back door opener switch assembly. Then, the main body ECU (multiplex network body ECU) activates the back door lock motor.

WIRING DIAGRAM

CAUTION / NOTICE / HINT

NOTICE:

  • When using the Techstream with the vehicle ignition switch off, connect the Techstream to the DLC3 and turn a courtesy light switch on and off at intervals of 1.5 seconds or less until communication between the Techstream and the vehicle begins.
  • Inspect the fuses for circuits related to this system before performing the following procedure.
  • The power door lock control system uses the CAN communication system. Inspect the communication function by following How to Proceed with Troubleshooting. Troubleshoot the power door lock control system after confirming that the communication systems are functioning properly.

    Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

  • If the main body ECU (multiplex network body ECU) is replaced, refer to the Smart Key System (for start function).*

    for HV Model:

    Click here 2019 MY RAV4 HV [11/2018 - 10/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION 2020 - 2021 MY RAV4 HV [10/2019 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION 2022 - 2024 MY RAV4 HV [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION

    for Gasoline Model:

    Click here 2019 MY RAV4 [11/2018 - 10/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2020 MY RAV4 [10/2019 - 08/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2021 MY RAV4 [08/2020 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2022 - 2024 MY RAV4 [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION

    *: w/ Smart Key System

PROCEDURE

1.

PERFORM ACTIVE TEST USING TECHSTREAM (Trunk and Back-Door Open)

(a) Connect the Techstream to the DLC3.

(b) Turn the ignition switch to ON.

(c) Turn the Techstream on.

(d) Enter the following menus: Body Electrical / Main Body / Active Test.

(e) Perform the Active Test according to the display on the Techstream.

Body Electrical > Main Body > Active Test

Tester Display

Measurement Item

Control Range

Diagnostic Note

Trunk and Back-Door Open

Back door lock motor

OFF/ON

-

Body Electrical > Main Body > Active Test

Tester Display

Trunk and Back-Door Open

OK:

The back door lock assembly with courtesy light switch unlatches when ON is selected.

Result

Proceed to

OK (w/ Entry Function)

A

OK (w/o Entry Function)

B

NG

C

A

GO TO SMART KEY SYSTEM (for Entry Function)

for HV Model:

Click here 2019 - 2021 MY RAV4 HV [11/2018 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2022 - 2024 MY RAV4 HV [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

for Gasoline Model:

Click here 2019 - 2021 MY RAV4 [11/2018 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING 2022 - 2024 MY RAV4 [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function, Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

C

GO TO STEP 4

B

2.

INSPECT BACK DOOR OPENER SWITCH ASSEMBLY

(a) Remove the back door opener switch assembly.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; DOOR / HATCH: BACK DOOR OPENER SWITCH: REMOVAL

(b) Inspect the back door opener switch assembly.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; DOOR / HATCH: BACK DOOR OPENER SWITCH: INSPECTION

NG

REPLACE BACK DOOR OPENER SWITCH ASSEMBLY

OK

3.

CHECK HARNESS AND CONNECTOR (BACK DOOR OPENER SWITCH ASSEMBLY - MAIN BODY ECU [MULTIPLEX NETWORK BODY ECU] AND BODY GROUND)

(a) Disconnect the R10 back door opener switch assembly connector.

(b) Disconnect the G45 main body ECU (multiplex network body ECU) connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

R10-3 (UL) - G45-13 (BDSU)

Always

Below 1 Ω

R10- 2 (E) - Body ground

Always

Below 1 Ω

R10-3 (UL) or G45-13 (BDSU) - Other terminals and body ground

Always

10 kΩ or higher

OK

REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

4.

INSPECT BACK DOOR LOCK ASSEMBLY WITH COURTESY LIGHT SWITCH

(a) Remove the back door lock assembly with courtesy light switch.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; DOOR LOCK: BACK DOOR LOCK: REMOVAL

(b) Inspect the back door lock assembly with courtesy light switch.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; DOOR LOCK: BACK DOOR LOCK: INSPECTION

NG

REPLACE BACK DOOR LOCK ASSEMBLY WITH COURTESY LIGHT SWITCH

OK

5.

CHECK HARNESS AND CONNECTOR (BACK DOOR LOCK ASSEMBLY WITH COURTESY LIGHT SWITCH - INSTRUMENT PANEL JUNCTION BLOCK ASSEMBLY AND BODY GROUND)

(a) Disconnect the R11 back door lock assembly with courtesy light switch connector.

(b) Disconnect the 4H instrument panel junction block assembly connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

R11-1 (ACT+) - 4H-20

Always

Below 1 Ω

R11-3 (D+) - 4H-34

Always

Below 1 Ω

R11-2 (ACT-) - Body ground

Always

Below 1 Ω

R11-1 (ACT+) or 4H-20 - Other terminals and body ground

Always

10 kΩ or higher

R11-3 (D+) or 4H-34 - Other terminals and body ground

Always

10 kΩ or higher

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

OK

6.

INSPECT INSTRUMENT PANEL JUNCTION BLOCK ASSEMBLY

(a) Remove the instrument panel junction block assembly.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

(b) Remove the main body ECU (multiplex network body ECU) from the instrument panel junction block assembly.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

(c) Measure the resistance according to the value(s) in the table below.

*a

Component without harness connected

(Instrument Panel Junction Block Assembly)

-

-

Standard Resistance:

Tester Connection

Condition

Specified Condition

A-4 (BCTY) - 4H-34

Always

Below 1 Ω

NG

REPLACE INSTRUMENT PANEL JUNCTION BLOCK ASSEMBLY 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

OK

7.

CHECK HARNESS AND CONNECTOR (INSTRUMENT PANEL JUNCTION BLOCK ASSEMBLY - BATTERY AND BODY GROUND)

(a) Disconnect the instrument panel junction block assembly connectors.

*a

Component without harness connected

(Instrument Panel Junction Block Assembly)

-

-

(b) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Switch Condition

Specified Condition

4K-1 - Body ground

Ignition switch off

11 to 14 V

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

4D-3 - Body ground

Always

Below 1 Ω

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

OK

8.

CHECK INSTRUMENT PANEL JUNCTION BLOCK ASSEMBLY (DOOR BACK RELAY)

(a) Remove the instrument panel junction block assembly.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

(b) Remove the main body ECU (multiplex network body ECU) from the instrument panel junction block assembly.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

(c) Measure the resistance according to the value(s) in the table below.

*a

Front view of wire harness connector

(to Instrument Panel Junction Block Assembly)

-

-

Standard Resistance:

Tester Connection

Condition

Specified Condition

4D-3 - 4H-20

Auxiliary battery voltage applied to terminals 4K-1 and A-6

10 kΩ or higher

4D-3 - 4H-20

Auxiliary battery voltage not applied to terminals 4K-1 and A-6

Below 1 Ω

(d) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Condition

Specified Condition

4H-20 - Auxiliary battery negative (-) terminal

Auxiliary battery voltage applied to terminals 4K-1 and A-6

11 to 14 V

OK

REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL

NG

REPLACE INSTRUMENT PANEL JUNCTION BLOCK ASSEMBLY 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL