| Last Modified: 01-30-2024 | 6.11:8.1.0 | Doc ID: RM100000001FW6Q |
| Model Year Start: 2019 | Model: RAV4 | Prod Date Range: [11/2018 - 10/2019] |
| Title: DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: PROBLEM SYMPTOMS TABLE; 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019] | ||
PROBLEM SYMPTOMS TABLE
NOTICE:
If the main body ECU (multiplex network body ECU) is replaced, refer to the Smart Key System (for Start Function).*
for HV Model:
Click here
![2019 MY RAV4 HV [11/2018 - 10/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION](/t3Portal/stylegraphics/info.gif)
for Gasoline Model:
Click here
*: w/ Smart Key System
HINT:
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
- Inspect the fuses and relays related to this system before inspecting the suspected areas below.
|
Symptom |
Suspected Area |
Link |
|---|---|---|
|
All doors lock/unlock functions do not operate via door key cylinder. |
Main body ECU (Multiplex network body ECU) |
|
|
Front door with motor lock assembly (for Driver Side) |
||
|
Harness or connector |
||
|
All doors lock/unlock functions do not operate via master switch. |
Main body ECU (Multiplex network body ECU) |
|
|
Multiplex network master switch assembly |
||
|
All doors lock/unlock functions do not operate via door control switch.*5 |
Main body ECU (Multiplex network body ECU) |
|
|
Door control switch assembly |
||
|
Harness or connector |
||
|
Instrument panel junction block assembly |
||
|
All doors lock function do not operate via door control switch and door key cylinder. |
Instrument panel junction block assembly |
|
|
Main body ECU (Multiplex network body ECU) |
|
|
|
All doors unlock function do not operate via door control switch and door key cylinder. |
Instrument panel junction block assembly |
|
|
Main body ECU (Multiplex network body ECU) |
|
|
|
Only driver door lock/unlock functions do not operate. |
Front door with motor lock assembly (for Driver Side) |
|
|
Harness or connector |
- |
|
|
Instrument panel junction block assembly |
|
|
|
Only driver door unlock function does not operate (lock function operates). |
Front door with motor lock assembly (for Driver Side) |
|
|
Harness or connector |
- |
|
|
Main body ECU (Multiplex network body ECU) |
|
|
|
Instrument panel junction block assembly |
|
|
|
Only front passenger door lock/unlock functions do not operate. |
Front door with motor lock assembly (for Front Passenger Side) |
|
|
Harness or connector |
- |
|
|
Only rear door (for Driver Side) lock/unlock functions do not operate. |
Rear door lock with motor assembly (for Driver Side) |
|
|
Harness or connector |
- |
|
|
Instrument panel junction block assembly |
|
|
|
Only rear door (for Front Passenger Side) lock/unlock functions do not operate. |
Rear door lock with motor assembly (for Front Passenger Side) |
|
|
Harness or connector |
- |
|
|
Speed-sensitive automatic door lock function does not operate (meter/gauge system operates normally). (for HV Model) |
CAN communication system |
|
|
Main body ECU (Multiplex network body ECU) |
|
|
|
Speed-sensitive automatic door lock function does not operate (meter/gauge system operates normally). (for Gasoline Model) |
CAN communication system |
|
|
Main body ECU (Multiplex network body ECU) |
|
|
|
Shift-linked automatic door lock/unlock functions do not operate (hybrid transaxle system operates normally). (for HV Model) |
CAN communication system |
|
|
Main body ECU (Multiplex network body ECU) |
|
|
|
Hybrid vehicle control ECU |
|
|
|
Shift-linked automatic door lock/unlock functions do not operate (automatic transmission system operates normally). (for Gasoline Model) |
CAN communication system |
|
|
Main body ECU (Multiplex network body ECU) |
|
|
|
ECM |
|
|
|
Key lock-in prevention function does not operate. |
Front door courtesy light switch assembly LH |
|
|
Front door courtesy light switch assembly RH |
|
|
|
Rear door courtesy light switch assembly LH |
|
|
|
Rear door courtesy light switch assembly RH |
|
|
|
Front door with motor lock assembly LH |
|
|
|
Front door with motor lock assembly RH |
|
|
|
Rear door lock with motor assembly LH |
|
|
|
Rear door lock with motor assembly RH |
|
|
|
Main body ECU (Multiplex network body ECU) |
|
|
|
Instrument panel junction block assembly |
|
|
|
Only back door open function does not operate.*1 |
Power back door system (for HV Model) |
|
|
Power back door system (for Gasoline Model) |
|
|
|
Only back door open function does not operate.*2 |
Smart key system (for Entry Function) |
|
|
Back door opener switch assembly |
||
|
Back door lock assembly with courtesy light switch |
||
|
Harness or connector |
||
|
Instrument panel junction block assembly |
||
|
Main body ECU (Multiplex network body ECU) |
||
|
Lock operation continues even after doors have been locked.*3 |
Front door with motor lock assembly LH |
|
|
Front door with motor lock assembly RH |
|
|
|
Rear door lock with motor assembly LH |
|
|
|
Rear door lock with motor assembly RH |
|
|
|
Harness or connector |
- |
|
|
Main body ECU (Multiplex network body ECU) |
|
|
|
Instrument panel junction block assembly |
|
|
|
All doors LOCK/UNLOCK functions do not operate.*6 |
Door control battery |
|
|
Harness or connector |
||
|
Instrument panel junction block assembly |
||
|
Main body ECU (Multiplex network body ECU) |
||
|
Only remote door LOCK/UNLOCK functions do not operate (power door lock operation is normally).*4 |
Telematics system |
|
- *1: w/ Power Back Door System
- *2: w/o Power Back Door System
- *3: When the door unlock detection switch detects an unlock position signal after a door lock operation has been performed, a door lock operation will be performed 2 times.
- *4: for Toyota Entune Remote Connect Compatible Type
- *5: w/ Door Control Switch Assembly
- *6: w/ Door Control Battery
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