| Last Modified: 01-30-2024 | 6.11:8.1.0 | Doc ID: RM100000001FQNZ |
| Model Year Start: 2019 | Model: RAV4 HV | Prod Date Range: [11/2018 - 10/2023] |
| Title: DOOR / HATCH: POWER BACK DOOR SYSTEM (for HV Model): PROBLEM SYMPTOMS TABLE; 2019 - 2023 MY RAV4 HV [11/2018 - 10/2023] | ||
PROBLEM SYMPTOMS TABLE
NOTICE:
If the multiplex network door ECU has been removed and installed or replaced, or if any of the connectors has been disconnected, initialize the power back door system.
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![2019 - 2023 MY RAV4 HV [11/2018 - 10/2023]; DOOR / HATCH: POWER BACK DOOR SYSTEM (for HV Model): INITIALIZATION](/t3Portal/stylegraphics/info.gif)
HINT:
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
- Inspect the fuses and relays related to this system before inspecting the suspected areas below.
Power Back Door System (for HV Model)
|
Symptom |
Suspected Area |
Link |
|---|---|---|
|
Power back door cannot be operated using any switch |
Meter / gauge system |
|
|
Check customize setting (Unlock Key Twice "OFF") |
||
|
Check customize setting (Unlock 2 Operation "OFF") |
||
|
Power back door sensor assembly RH |
||
|
Power back door sensor assembly LH |
||
|
Harness and connector |
||
|
Multiplex network door ECU |
||
|
Power back door does not operate using the cabin switch |
Power back door control switch |
|
|
Harness and connector |
||
|
Multiplex network door ECU |
||
|
Main body ECU (multiplex network body ECU) |
||
|
Power back door does not operate outside switch |
No. 1 power back door control switch |
|
|
Harness and connector |
||
|
Multiplex network door ECU |
||
|
Power back door cannot be opened using the back door opener switch assembly (open switch) (back door entry unlock function is normally) |
Multiplex network door ECU |
|
|
Power back door cannot be operated using kick sensor (w/ Hands Free Power Back Door) |
Harness and connector |
|
|
Kick door control sensor |
||
|
Multiplex network door ECU |
||
|
Power back door cannot be operated using kick sensor and back door opener switch (w/ Hands Free Power Back Door) |
Smart key system (for Entry Function, HV Model) |
|
|
Back door closer does not operate |
Back door visual check (foreign objects) |
|
|
Back door lock assembly |
||
|
Harness and connector |
||
|
Multiplex network door ECU |
||
|
The back door closer does not reverse rotation operation properly when the back door opener switch assembly (open switch) is operated (during the back door closer operation). |
Smart key system (for Entry Function, HV Model) |
|
|
Multiplex network door ECU |
|
|
|
Power back door warning system does not operate |
Wireless door lock control system |
|
|
Harness and connector |
||
|
Power back door warning buzzer |
||
|
Multiplex network door ECU |
||
|
Jam protection function activates during power back door operation |
Back door visual check (foreign objects) |
|
|
Power back door sensor assembly RH |
||
|
Power back door sensor assembly LH |
||
|
Harness and connector |
||
|
Multiplex network door ECU |
||
|
Power Back Door cannot be Operated Frequently |
Check operation history (inactive) |
|
|
|