Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FPI3
Model Year Start: 2019 Model: RAV4 HV Prod Date Range: [11/2018 - 10/2022]
Title: PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING; 2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the panoramic view monitor system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

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2.

CUSTOMER PROBLEM ANALYSIS

(a) Ask the customer about the problems and the conditions at the time the malfunction occurred to make sure the problem symptom was not temporarily caused by radio waves in the surrounding environment.

HINT:

The parking assist monitor display may be temporarily distorted due to radio waves around the vehicle.

Problem Symptom

Cause

The problem symptom indicates a parking assist monitor display malfunction and the problem symptom cannot be reproduced.

The display may be temporarily distorted when the vehicle is close to an object that transmits radio waves, such as a telecommunication tower, an airport or a truck equipped with a transceiver.

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3.

INSPECT AUXILIARY BATTERY VOLTAGE

(a) Measure the auxiliary battery voltage with the power switch off.

Standard voltage:

11 to 14 V

If the voltage is below 11 V, replace or recharge the auxiliary battery before proceeding.

NEXT

4.

SYSTEM CHECK

(a) Check the vehicle specification.

Result

Proceed to

w/ Navigation System

A

w/ Audio and Visual System

B

B

GO TO STEP 6

A

5.

CHECK NAVIGATION SYSTEM

(a) Refer to the navigation system.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE

OK:

Navigation system is normal.

Result

Proceed to

Navigation system is normal

A

Navigation system is abnormal

B

A

GO TO STEP 7

B

GO TO NAVIGATION SYSTEM

6.

CHECK AUDIO AND VISUAL SYSTEM

(a) Refer to the audio and visual system.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PROBLEM SYMPTOMS TABLE 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PROBLEM SYMPTOMS TABLE

OK:

Audio and visual system is normal.

Result

Proceed to

Audio and visual system is normal

A

Audio and visual system is abnormal

B

B

GO TO AUDIO AND VISUAL SYSTEM

A

7.

CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Use the Techstream to check if the CAN communication system is functioning normally.

Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

Result

Proceed to

CAN DTCs are not output

A

CAN DTCs are output

B

B

GO TO CAN COMMUNICATION SYSTEM 2019 MY RAV4 HV [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

A

8.

CHECK FOR DTC*

(a) Check for DTCs and note any codes that are output.

Click here 2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DTC CHECK / CLEAR

Chassis > Circumference Monitoring Camera Control Module > Trouble Codes

(b) Clear the DTCs.

Click here 2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DTC CHECK / CLEAR

Chassis > Circumference Monitoring Camera Control Module > Clear DTCs

(c) Recheck for DTCs. Try to prompt the DTC by simulating the original activity that the DTC suggests.

Click here 2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DTC CHECK / CLEAR

Chassis > Circumference Monitoring Camera Control Module > Trouble Codes

Result

Proceed to

DTC is not output

A

DTC is output

B

B

GO TO DIAGNOSTIC TROUBLE CODE CHART 2019 MY RAV4 HV [11/2018 - 02/2019]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DIAGNOSTIC TROUBLE CODE CHART 2019 - 2020 MY RAV4 HV [02/2019 - 08/2020]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DIAGNOSTIC TROUBLE CODE CHART 2021 MY RAV4 HV [08/2020 - 12/2021]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DIAGNOSTIC TROUBLE CODE CHART 2022 MY RAV4 HV [12/2021 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DIAGNOSTIC TROUBLE CODE CHART

A

9.

PROBLEM SYMPTOMS TABLE

(a) Refer to the Problem Symptoms Table.

Click here 2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): PROBLEM SYMPTOMS TABLE

Result

Proceed to

Fault is not listed in Problem Symptoms Table

A

Fault is listed in Problem Symptoms Table

B

B

GO TO STEP 11

A

10.

OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Data List / Active Test

Click here 2019 - 2021 MY RAV4 HV [11/2018 - 12/2021]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DATA LIST / ACTIVE TEST 2022 MY RAV4 HV [12/2021 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): DATA LIST / ACTIVE TEST

(b) Terminals of ECU

Click here 2019 - 2022 MY RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PANORAMIC VIEW MONITOR SYSTEM (for HV Model): TERMINALS OF ECU

NEXT

11.

ADJUST, REPAIR OR REPLACE

NEXT

12.

CONFIRMATION TEST

NEXT

END