| Last Modified: 01-30-2024 | 6.11:8.1.0 | Doc ID: RM100000001FJ1R |
| Model Year Start: 2019 | Model: RAV4 | Prod Date Range: [11/2018 - ] |
| Title: WIPER / WASHER: WIPER AND WASHER SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING; 2019 - 2024 MY RAV4 RAV4 HV [11/2018 - ] | ||
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HOW TO PROCEED WITH TROUBLESHOOTING |
CAUTION / NOTICE / HINT
HINT:
- Use the following procedure to troubleshoot the wiper and washer system.
- *: Use the Techstream.
PROCEDURE
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1. |
VEHICLE BROUGHT TO WORKSHOP |
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2. |
CUSTOMER PROBLEM ANALYSIS |
HINT:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
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The following 5 items are important points for problem analysis:
What
Vehicle model, system name
When
Date, time, occurrence frequency
Where
Road conditions
Under what conditions?
Driving conditions, weather conditions
How did it happen?
Problem symptoms
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3. |
INSPECT AUXILIARY BATTERY VOLTAGE |
(a) Measure the auxiliary battery voltage with the ignition switch off.
Standard voltage:
11 to 14 V
If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
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4. |
CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* |
(a) Using the Techstream, check for CAN communication system DTCs.
for HV Model:
Click here
![2019 MY RAV4 HV [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM](/t3Portal/stylegraphics/info.gif)
for Gasoline Model:
Click here
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Result |
Proceed to |
|---|---|
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CAN DTCs are not output |
A |
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CAN DTCs are output |
B |
| B |
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GO TO CAN COMMUNICATION SYSTEM for HV Model: Click here
for Gasoline Model: Click here
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5. |
CHECK FOR DTC* |
(a) Check for DTCs.
Body Electrical > Main Body > Trouble Codes
w/ Auto Wiper System:
Body Electrical > Rain and/or Humidity Sensor > Trouble Codes
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Result |
Proceed to |
|---|---|
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DTCs are not output |
A |
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DTCs are output |
B |
| B |
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6. |
PROBLEM SYMPTOMS TABLE |
(a) Refer to Problem Symptoms Table.
Click here
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Result |
Proceed to |
|---|---|
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Fault is not listed in Problem Symptoms Table |
A |
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Fault is listed in Problem Symptoms Table |
B |
| B |
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GO TO PROBLEM SYMPTOMS TABLE
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7. |
OVERALL ANALYSIS AND TROUBLESHOOTING* |
(a) Operation Check
Click here
(b) Customize Parameters
Click here
(c) Terminals of ECU
Click here
(d) Data List / Active Test
Click here
(e) Inspection
(f) On-vehicle inspection
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8. |
ADJUST, REPAIR OR REPLACE |
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9. |
CONFIRMATION TEST |
| NEXT |
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END |
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