Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FJ1I
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 - 10/2019]
Title: SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: B2347,B2349; Sensor (Motor) Failure (Fr Shade); 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]

DTC

B2347

Sensor (Motor) Failure (Fr Shade)

DTC

B2349

Position Failure (Fr Shade)

DESCRIPTION

When the roof sunshade ECU (sliding roof drive gear assembly [roof sunshade]) detects a motor malfunction and the sliding roof operation is stopped, DTC B2347 is stored.

When the roof sunshade ECU (sliding roof drive gear assembly [roof sunshade]) detects a gear position malfunction and the sliding roof operation is stopped, DTC B2349 is stored.

DTC No.

Detection Item

DTC Detection Condition

Trouble Area

B2347

Sensor (Motor) Failure (Fr Shade)

Sensor (motor) failure (When the roof sunshade ECU (sliding roof drive gear assembly [roof sunshade]) enters fail-safe mode due to a problem with the motor)

  • Roof sunshade ECU (sliding roof drive gear assembly [roof sunshade])
  • Map light sub-assembly
  • Harness or connector

B2349

Position Failure (Fr Shade)

Position failure (When the roof sunshade ECU (sliding roof drive gear assembly [roof sunshade]) enters fail-safe mode due to a problem with the gear position)

  • Roof sunshade ECU (sliding roof drive gear assembly [roof sunshade])
  • Map light sub-assembly
  • Harness or connector

WIRING DIAGRAM

for TMC Made:

for TMMC Made:

CAUTION / NOTICE / HINT

NOTICE:

  • When the roof sunshade ECU (sliding roof drive gear assembly [roof sunshade]) is removed and reinstalled or replaced, the roof sunshade ECU (sliding roof drive gear assembly [roof sunshade]) must be initialized.

    Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: INITIALIZATION

  • The panoramic moon roof system uses the CAN and LIN communication system. First, confirm that there are no malfunctions in the CAN and LIN communication system. Refer to How to Proceed with Troubleshooting.

    Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

PROCEDURE

1.

CHECK ROOF SUNSHADE OPERATION

(a) Check the roof sunshade auto operation function.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: OPERATION CHECK

OK:

Auto operation function operates normally.

NG

GO TO STEP 3

OK

2.

CHECK DTC OUTPUT

(a) Clear the DTCs.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: DTC CHECK / CLEAR

Body Electrical > Sliding Roof > Clear DTCs

(b) Check for DTCs.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: DTC CHECK / CLEAR

Body Electrical > Sliding Roof > Trouble Codes

OK:

DTCs B2347 and B2349 are not output.

OK

USE SIMULATION METHOD TO CHECK

NG

REPLACE ROOF SUNSHADE ECU (SLIDING ROOF DRIVE GEAR ASSEMBLY [ROOF SUNSHADE]) 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; SLIDING ROOF / CONVERTIBLE: SLIDING ROOF HOUSING (for Panoramic Moon Roof): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; SLIDING ROOF / CONVERTIBLE: SLIDING ROOF HOUSING (for Panoramic Moon Roof): REMOVAL

3.

INITIALIZE ROOF SUNSHADE ECU (SLIDING ROOF DRIVE GEAR ASSEMBLY [ROOF SUNSHADE])

(a) Check that the roof sunshade ECU (sliding roof drive gear assembly [roof sunshade]) can be initialized.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: INITIALIZATION

OK:

Roof sunshade ECU (sliding roof drive gear assembly [roof sunshade]) can be initialized.

NG

GO TO STEP 5

OK

4.

CHECK DTC OUTPUT

(a) Clear the DTCs.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: DTC CHECK / CLEAR

Body Electrical > Sliding Roof > Clear DTCs

(b) Check for DTCs.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: DTC CHECK / CLEAR

Body Electrical > Sliding Roof > Trouble Codes

OK:

DTCs B2347 and B2349 are not output.

OK

END (MALFUNCTION DUE TO INITIALIZATION FAILURE)

NG

REPLACE ROOF SUNSHADE ECU (SLIDING ROOF DRIVE GEAR ASSEMBLY [ROOF SUNSHADE]) 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; SLIDING ROOF / CONVERTIBLE: SLIDING ROOF HOUSING (for Panoramic Moon Roof): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; SLIDING ROOF / CONVERTIBLE: SLIDING ROOF HOUSING (for Panoramic Moon Roof): REMOVAL

5.

PERFORM ACTIVE TEST USING TECHSTREAM (Front Sliding Sunshade)

(a) Perform the Active Test according to the display on the Techstream.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: DATA LIST / ACTIVE TEST

Body Electrical > Sliding Roof > Active Test

Tester Display

Measurement Item

Control Range

Diagnostic Note

Front Sliding Sunshade

Operate sunshade motor

OFF / Opn/Dwn / Clos/Up

-

Body Electrical > Sliding Roof > Active Test

Tester Display

Front Sliding Sunshade

OK:

Roof sunshade is operated using the Techstream.

NG

REPLACE ROOF SUNSHADE ECU (SLIDING ROOF DRIVE GEAR ASSEMBLY [ROOF SUNSHADE]) 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; SLIDING ROOF / CONVERTIBLE: SLIDING ROOF HOUSING (for Panoramic Moon Roof): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; SLIDING ROOF / CONVERTIBLE: SLIDING ROOF HOUSING (for Panoramic Moon Roof): REMOVAL

OK

6.

READ VALUE USING TECHSTREAM (Shade Close Switch, Shade Open Switch)

(a) Using the Techstream, read the Data List.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; SLIDING ROOF / CONVERTIBLE: PANORAMIC MOON ROOF SYSTEM: DATA LIST / ACTIVE TEST

Body Electrical > Sliding Roof > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

Shade Close Switch

Sunshade close switch signal

ON or OFF

OFF: Roof sunshade switch (close) not pressed

ON: Roof sunshade switch (open) pressed

-

Shade Open Switch

Roof sunshade open switch signal

ON or OFF

OFF: Roof sunshade switch (open) not pressed

ON: Roof sunshade (open) switch pressed

-

Body Electrical > Sliding Roof > Data List

Tester Display

Shade Close Switch

Shade Open Switch

OK:

The Techstream display changes according to switch operation as shown in the table.

OK

REPLACE ROOF SUNSHADE ECU (SLIDING ROOF DRIVE GEAR ASSEMBLY [ROOF SUNSHADE]) 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; SLIDING ROOF / CONVERTIBLE: SLIDING ROOF HOUSING (for Panoramic Moon Roof): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; SLIDING ROOF / CONVERTIBLE: SLIDING ROOF HOUSING (for Panoramic Moon Roof): REMOVAL

NG

7.

INSPECT MAP LIGHT SUB-ASSEMBLY

(a) Remove the map light sub-assembly.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; SLIDING ROOF / CONVERTIBLE: SLIDING ROOF SWITCH ASSEMBLY: REMOVAL

(b) Inspect the map light sub-assembly.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; SLIDING ROOF / CONVERTIBLE: SLIDING ROOF SWITCH ASSEMBLY: INSPECTION

NG

REPLACE MAP LIGHT SUB-ASSEMBLY

OK

8.

CHECK HARNESS AND CONNECTOR (SLIDING ROOF ECU [SLIDING ROOF DRIVE GEAR ASSEMBLY (SLIDING ROOF)] - MAP LIGHT SUB-ASSEMBLY AND BODY GROUND)

(a) Disconnect the P14 map light sub-assembly connector.

(b) Disconnect the P4 sliding roof ECU (sliding roof drive gear assembly [sliding roof]) connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

for TMC Made

Tester Connection

Condition

Specified Condition

P4-9 (DWN) - P14-15 (DPWN)

Always

Below 1 Ω

P4-5 (UP) - P14-16 (UP)

Always

Below 1 Ω

P4-2 (E) - Body ground

Always

Below 1 Ω

P14-11 (GND) - Body ground

Always

Below 1 Ω

P4-9 (DWN) or P14-15 (DPWN) - Body ground

Always

10 kΩ or higher

P4-5 (UP) or P14-16 (UP) - Body ground

Always

10 kΩ or higher

for TMMC Made

Tester Connection

Condition

Specified Condition

P4-9 (DWN) - P14-17 (DPWN)

Always

Below 1 Ω

P4-5 (UP) - P14-16 (UP)

Always

Below 1 Ω

P4-2 (E) - Body ground

Always

Below 1 Ω

P14-20 (GND) - Body ground

Always

Below 1 Ω

P4-9 (DWN) or P14-17 (DPWN) - Body ground

Always

10 kΩ or higher

P4-5 (UP) or P14-16 (UP) - Body ground

Always

10 kΩ or higher

OK

REPLACE ROOF SUNSHADE ECU (SLIDING ROOF DRIVE GEAR ASSEMBLY [ROOF SUNSHADE]) 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; SLIDING ROOF / CONVERTIBLE: SLIDING ROOF HOUSING (for Panoramic Moon Roof): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; SLIDING ROOF / CONVERTIBLE: SLIDING ROOF HOUSING (for Panoramic Moon Roof): REMOVAL

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR