Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FJ0G
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 -           ]
Title: WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Jam Protection Function does not Operate; 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]

Jam Protection Function does not Operate

DESCRIPTION

This symptom may occur for any of the windows.

The jam protection function operates within a specified range during the manual up or auto up operation.

CAUTION / NOTICE / HINT

NOTICE:

  • If a power window regulator motor assembly has been replaced with a new one, initialize the power window control system.

    Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: INITIALIZATION

  • If the pulse sensor built into the power window regulator motor assemblies is malfunctioning, the power window control system enters fail-safe mode. The jam protection function cannot be operated during fail-safe mode.

    Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: FAIL-SAFE CHART

  • After the jam protection function operates when an auto up or manual up operation is performed, the jam protection function will not operate when the manual up operation is performed again within approximately 4 seconds.
  • After the catch protection function operates when an auto down or manual down operation is performed, the jam protection function will not operate when the manual down operation is performed again within approximately 4 seconds.

PROCEDURE

1.

PERFORM INITIALIZATION (APPLICABLE LOCATION)

(a) Initialize the power window regulator motor assembly (applicable location).

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: INITIALIZATION

NEXT

2.

CHECK POWER WINDOW CONTROL SYSTEM (AUTO UP / DOWN FUNCTION)

(a) Check if the power window auto up and down function operates normally.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: OPERATION CHECK 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: OPERATION CHECK 2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: OPERATION CHECK

OK:

Auto up and down function is normal.

NG

GO TO OTHER PROBLEM

OK

3.

CHECK JAM PROTECTION FUNCTION OPERATING RANGE

(a) Check if the jam protection function operates normally for the applicable power window.

HINT:

The jam protection function will not operate within 4 mm (0.157 in.) of the fully closed position.

OK:

Jam protection function operates normally.

Result

Proceed to

OK

A

NG (Driver door power window)

B

NG (Front passenger door power window)

C

NG (Rear LH door power window)

D

NG (Rear RH door power window)

E

A

END (PROBLEM DUE TO INITIALIZATION FAILURE)

B

REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY LH 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL

C

REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY RH 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL

D

REPLACE REAR POWER WINDOW REGULATOR MOTOR ASSEMBLY LH 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL

E

REPLACE REAR POWER WINDOW REGULATOR MOTOR ASSEMBLY RH 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL