Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FJ0F
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 -           ]
Title: WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Auto Down Operation does not Fully Open Power Window (Catch Protection Function is Activated); 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]

Auto Down Operation does not Fully Open Power Window (Catch Protection Function is Activated)

DESCRIPTION

If a door glass or a power window regulator motor assembly does not operate smoothly, the catch protection function may be triggered automatically, resulting in the auto down operation being unable to fully open the window.

CAUTION / NOTICE / HINT

NOTICE:

  • If a power window regulator motor assembly has been replaced with a new one, initialize the power window control system.

    Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: INITIALIZATION

  • If a power window regulator motor assembly and front door window regulator sub-assembly have been removed and installed, or if a power window regulator motor assembly was reused when a door glass or door glass run was replaced, initialize the power window control system.

    Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: INITIALIZATION

HINT:

This symptom may occur for any of the windows.

PROCEDURE

1.

PERFORM INITIALIZATION (APPLICABLE LOCATION)

(a) Initialize the power window regulator motor assembly (applicable location).

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: INITIALIZATION

NEXT

2.

CHECK POWER WINDOW CONTROL SYSTEM (AUTO UP / DOWN FUNCTION [APPLICABLE LOCATION])

(a) Check that each power window moves when the auto up and down function of the multiplex network master switch assembly, power window regulator switch assembly or rear power window regulator switch assembly (LH or RH) is operated.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: OPERATION CHECK 2020 - 2021 MY RAV4 RAV4 HV [10/2019 - 12/2021]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: OPERATION CHECK 2022 - 2024 MY RAV4 RAV4 HV [12/2021 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: OPERATION CHECK

OK:

Auto up and down function is normal (applicable location).

OK

END (PROBLEM DUE TO INITIALIZATION FAILURE)

NG

3.

CHECK WINDOW GLASS SLIDING MOVEMENT (APPLICABLE LOCATION)

(a) Remove the door window regulator.

(b) Install the window glass to the door glass run.

(c) Check if the door window regulator operates smoothly.

(d) Check that the window glass slides smoothly when sliding it up by hand.

CAUTION:

Perform initialization again.

HINT:

Ensure the following:

  • The window glass fits with the glass run without improper contact or deformation.
  • Foreign matter is not caught in the glass run.
  • The glass run is not misaligned.
  • The belt moulding or roof side rail weatherstrip is not caught.
  • The glass is not tilted and does not catch.

OK:

Door window glass slides smoothly.

Result

Proceed to

OK (Driver door power window)

A

OK (Front passenger door power window)

B

OK (Rear LH door power window)

C

OK (Rear RH door power window)

D

NG

E

A

REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY LH 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL

B

REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY RH 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL

C

REPLACE REAR POWER WINDOW REGULATOR MOTOR ASSEMBLY LH 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL

D

REPLACE REAR POWER WINDOW REGULATOR MOTOR ASSEMBLY RH 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL

E

FIT WINDOW GLASS CORRECTLY (REMOVE FOREIGN MATTER CAUSING IMPROPER FIT OR REPLACE PARTS)