Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FJ04
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 -           ]
Title: WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Remote Up / Down Function does not Operate; 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]

Remote Up / Down Function does not Operate

DESCRIPTION

When the ignition switch is ON, the multiplex network master switch assembly sends the remote switch signals for other seats to the power window regulator motor assembly for each power window regulator motor assembly (front passenger side, rear RH side, rear LH side).

The power window regulator motor assembly (front passenger side, rear RH side, rear LH side) that receives the signal operates according to this signal.

CAUTION / NOTICE / HINT

NOTICE:

  • The power window control system uses the LIN communication system. Inspect the communication function by following How to Proceed with Troubleshooting. Troubleshoot the power window control system after confirming that the communication system is functioning properly.

    Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

  • If a power window regulator motor assembly has been replaced with a new one, initialize the power window control system.

    Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: INITIALIZATION

PROCEDURE

1.

READ VALUE USING TECHSTREAM (MASTER SWITCH)

(a) Using the Techstream, read the data for the condition when the multiplex network master switch assembly was operated.

Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: DATA LIST / ACTIVE TEST

Body Electrical > Master Switch > Data List

Tester Display

Measurement Item

Range

Normal Condition

Diagnostic Note

P Door P/W Auto SW

Front passenger door power window auto up and down switch signal

OFF or ON

OFF: Front passenger door power window auto switch not being operated

ON: Front passenger door power window auto switch being operated

-

RR Door P/W Auto SW

Rear RH door power window auto up and down switch signal

OFF or ON

OFF: Rear RH door power window auto switch not being operated

ON: Rear RH door power window auto switch being operated

-

RL Door P/W Auto SW

Rear LH door power window auto up and down switch signal

OFF or ON

OFF: Rear LH door power window auto switch not being operated

ON: Rear LH door power window auto switch being operated

-

P Door P/W Up SW

Front passenger door power window manual up switch signal

OFF or ON

OFF: Front passenger door power window manual up switch not being operated

ON: Front passenger door power window manual up switch being operated

-

RR Door P/W up switch

Rear RH door power window manual up switch signal

OFF or ON

OFF: Rear RH door power window manual up switch not being operated

ON: Rear RH door power window manual up switch being operated

-

RL Door P/W up switch

Rear LH door power window manual up switch signal

OFF or ON

OFF: Rear LH door power window manual up switch not being operated

ON: Rear LH door power window manual up switch being operated

-

Body Electrical > Master Switch > Data List

Tester Display

P Door P/W Auto SW

RR Door P/W Auto SW

RL Door P/W Auto SW

P Door P/W Up SW

RR Door P/W up switch

RL Door P/W up switch

OK:

On the Techstream screen, ON or OFF is displayed accordingly.

Result

Proceed to

NG

A

OK (when the window for which remote operation is impossible is the front passenger side window)

B

OK (when the window for which remote operation is impossible is the rear right side window)

C

OK (when the window for which remote operation is impossible is the rear left side window)

D

A

REPLACE MULTIPLEX NETWORK MASTER SWITCH ASSEMBLY

B

REPLACE FRONT POWER WINDOW REGULATOR MOTOR ASSEMBLY RH 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL

C

REPLACE REAR POWER WINDOW REGULATOR MOTOR ASSEMBLY LH 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL

D

REPLACE REAR POWER WINDOW REGULATOR MOTOR ASSEMBLY RH 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL