Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FIZV
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 -           ]
Title: WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: PROBLEM SYMPTOMS TABLE; 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]

PROBLEM SYMPTOMS TABLE

NOTICE:

  • If the power window regulator motor assembly has been replaced with a new one, initialize the power window control system.

    Click here 2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: INITIALIZATION

  • Recognition code registration is necessary when replacing the main body ECU (multiplex network body ECU).
  • If the main body ECU (multiplex network body ECU) is replaced, refer to Registration.

    for Gasoline Model:

    Click here 2019 MY RAV4 [11/2018 - 10/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2020 MY RAV4 [10/2019 - 08/2020]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2021 MY RAV4 [08/2020 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION 2022 - 2024 MY RAV4 [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, Gasoline Model): REGISTRATION

    for HV Model:

    Click here 2019 MY RAV4 HV [11/2018 - 10/2019]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION 2020 - 2021 MY RAV4 HV [10/2019 - 12/2021]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION 2022 - 2024 MY RAV4 HV [12/2021 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): REGISTRATION

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Manual Function

Symptom

Suspected Area

Link

Driver side power window does not operate with power window master switch

Proceed to "Driver Side Power Window does not Operate with Power Window Master Switch"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Driver Side Power Window does not Operate with Power Window Master Switch

Front passenger side power window does not operate with front passenger side power window switch

Proceed to "Front Passenger Side Power Window does not Operate with Front Passenger Side Power Window Switch"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Front Passenger Side Power Window does not Operate with Front Passenger Side Power Window Switch

Rear power window LH does not operate with rear power window switch LH

Proceed to "Rear Power Window LH does not Operate with Rear Power Window Switch LH"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Rear Power Window LH does not Operate with Rear Power Window Switch LH

Rear power window RH does not operate with rear power window switch RH

Proceed to "Rear Power Window RH does not Operate with Rear Power Window Switch RH"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Rear Power Window RH does not Operate with Rear Power Window Switch RH

Power window inching function operates during driver side power window up operation (approximately 0.4 seconds)

Front power window regulator motor assembly LH

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL

Power window inching function operates during front passenger side power window up operation (approximately 0.4 seconds)

Front power window regulator motor assembly LH

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL

Power window inching function operates during rear power window RH up operation (approximately 0.4 seconds)

Rear power window regulator motor assembly RH

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL

Power window inching function operates during rear power window LH up operation (approximately 0.4 seconds)

Rear power window regulator motor assembly LH

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL

Auto Function

Symptom

Suspected Area

Link

Driver side power window auto up / down function does not operate with power window master switch (manual up / down function is normal)

Proceed to "Driver Side Power Window Auto Up / Down Function does not Operate with Power Window Master Switch"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Driver Side Power Window Auto Up / Down Function does not Operate with Power Window Master Switch

Front passenger side power window auto up / down function does not operate with front passenger side power window switch (manual up / down function is normal)

Proceed to "Front Passenger Side Power Window Auto Up / Down Function does not Operate with Front Passenger Side Power Window Switch"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Front Passenger Side Power Window Auto Up / Down Function does not Operate with Front Passenger Side Power Window Switch

Rear power window LH auto up / down function does not operate with rear power window switch LH (manual up / down function is normal)

Proceed to "Rear Power Window LH Auto Up / Down Function does not Operate with Rear Power Window Switch LH"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Rear Power Window LH Auto Up / Down Function does not Operate with Rear Power Window Switch LH

Rear power window RH auto up / down function does not operate with rear power window switch RH (manual up / down function is normal)

Proceed to "Rear Power Window RH Auto Up / Down Function does not Operate with Rear Power Window Switch RH"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Rear Power Window RH Auto Up / Down Function does not Operate with Rear Power Window Switch RH

Remote Function

Symptom

Suspected Area

Link

Remote up / down function does not operate

Proceed to "Remote Up / Down Function does not Operate"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Remote Up / Down Function does not Operate

Jam Protection Function

Symptom

Suspected Area

Link

Auto up operation does not fully close power window (jam protection function is activated)

Proceed to "Auto Up Operation does not Fully Close Power Window (Jam Protection Function is Activated)"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Auto Up Operation does not Fully Close Power Window (Jam Protection Function is Activated)

Catch Protection Function

Symptom

Suspected Area

Link

Auto down operation does not fully open power window (catch protection function is activated

Proceed to "Auto Down Operation does not Fully Open Power Window (Catch Protection Function is Activated)"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Auto Down Operation does not Fully Open Power Window (Catch Protection Function is Activated)

Power Window Control System

Symptom

Suspected Area

Link

Key-off operation function operates even if operating conditions are not satisfied

Proceed to "Key-off Operation Function Operates even if Operating Conditions are not Satisfied"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Key-off Operation Function Operates even if Operating Conditions are not Satisfied

Auto up operation does not fully close power window (jam protection function is activated)

Proceed to "Auto Up Operation does not Fully Close Power Window (Jam Protection Function is Activated)"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Auto Up Operation does not Fully Close Power Window (Jam Protection Function is Activated)

Auto down operation does not fully open power window (catch protection function is activated)

Proceed to "Auto Down Operation does not Fully Open Power Window (Catch Protection Function is Activated)"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Auto Down Operation does not Fully Open Power Window (Catch Protection Function is Activated)

Jam protection function does not operate

Proceed to "Jam Protection Function does not Operate"

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: Jam Protection Function does not Operate

Window Open Warning Function

Symptom

Suspected Area

Link

Window open warning function does not operate

Front power window regulator motor assembly LH

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL

Front power window regulator motor assembly RH

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Front Door): REMOVAL

Rear power window regulator motor assembly LH

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL

Rear power window regulator motor assembly RH

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; WINDOW / GLASS: POWER WINDOW REGULATOR MOTOR (for Rear Door): REMOVAL

Meter / gauge system

2019 - 2024 MY RAV4 RAV4 HV [11/2018 -        ]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

Main body ECU (multiplex network body ECU)

2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2020 MY RAV4 RAV4 HV [10/2019 - 08/2020]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2023 MY RAV4 RAV4 HV [10/2022 - 10/2023]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL 2024 MY RAV4 RAV4 HV [10/2023 -        ]; POWER DISTRIBUTION: MAIN BODY ECU: REMOVAL