Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001FAJ6
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 - 10/2022]
Title: PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING; 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the parking assist monitor system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

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2.

CUSTOMER PROBLEM ANALYSIS

(a) Ask the customer about the problems and the conditions at the time the malfunction occurred to make sure the problem symptom was not temporarily caused by radio waves in the surrounding environment.

HINT:

The parking assist monitor display may be temporarily distorted due to radio waves around the vehicle.

Problem Symptom

Cause

The problem symptom indicates a parking assist monitor display malfunction and the problem symptom cannot be reproduced.

The display may be temporarily distorted when the vehicle is close to an object that transmits radio waves, such as a telecommunication tower, an airport or a truck equipped with a transceiver.

NEXT

3.

INSPECT AUXILIARY BATTERY VOLTAGE

(a) Measure the auxiliary battery voltage with the ignition switch off.

Standard voltage:

11 to 14 V

If the voltage is below 11 V, replace or recharge the auxiliary battery before proceeding to the next step.

NEXT

4.

CHECK NAVIGATION SYSTEM OR AUDIO AND VISUAL SYSTEM

(a) w/ Navigation System:

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE

(b) w/ Audio and Visual System:

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PROBLEM SYMPTOMS TABLE 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PROBLEM SYMPTOMS TABLE

Result

Proceed to

Navigation system and audio and visual system are normal

A

Navigation system is abnormal

B

Audio and visual system is abnormal

C

B

GO TO NAVIGATION SYSTEM

C

GO TO AUDIO AND VISUAL SYSTEM

A

5.

CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Use the Techstream to check if the CAN communication system is functioning normally.

HV Model:

Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2019 MY RAV4 HV [02/2019 - 10/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2020 MY RAV4 HV [10/2019 - 06/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2020 MY RAV4 HV [06/2020 - 08/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2021 MY RAV4 HV [08/2020 - 12/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2022 MY RAV4 HV [12/2021 - 10/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM

Gasoline Model:

Click here 2019 MY RAV4 [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2019 MY RAV4 [02/2019 - 10/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2020 MY RAV4 [10/2019 - 08/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2021 MY RAV4 [08/2020 - 12/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM 2022 MY RAV4 [12/2021 - 10/2022]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): DIAGNOSIS SYSTEM

Result

Proceed to

CAN communication system DTCs are not output

A

CAN communication system DTCs are output

B

B

GO TO CAN COMMUNICATION SYSTEM

HV Model:

Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

Gasoline Model:

Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

A

6.

CHECK FOR DTC*

(a) Check for DTCs and make a note of any codes that are output.

Click here 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: DTC CHECK / CLEAR

Chassis > Rear Camera > Trouble Codes

Body Electrical > Navigation System > Trouble Codes

(b) Clear the DTCs.

Click here 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: DTC CHECK / CLEAR

Chassis > Rear Camera > Clear DTCs

Body Electrical > Navigation System > Clear DTCs

(c) Recheck for DTCs. Try to reproduce the DTCs by duplicating the detection conditions of the DTCs.

Click here 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: DTC CHECK / CLEAR

Chassis > Rear Camera > Trouble Codes

Body Electrical > Navigation System > Trouble Codes

NOTICE:

C1622 is output from the radio and display receiver assembly. Therefore, if C1622 is output, proceed to the Problem Symptoms Table for the relevant systems.

w/ Navigation System:

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2020 MY RAV4 RAV4 HV [10/2019 - 01/2020]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2020 MY RAV4 RAV4 HV [01/2020 - 08/2020]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2021 MY RAV4 RAV4 HV [08/2020 - 12/2021]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DIAGNOSTIC TROUBLE CODE CHART

w/ Audio and Visual System:

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 02/2019]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2019 MY RAV4 RAV4 HV [02/2019 - 10/2019]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2020 MY RAV4 RAV4 HV [10/2019 - 01/2020]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2020 - 2021 MY RAV4 RAV4 HV [01/2020 - 12/2021]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2022 MY RAV4 RAV4 HV [12/2021 - 10/2022]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: DIAGNOSTIC TROUBLE CODE CHART

Result

Proceed to

No DTCs are output

A

DTCs are output

B

B

GO TO DIAGNOSTIC TROUBLE CODE CHART 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2021 - 2022 MY RAV4 RAV4 HV [08/2020 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: DIAGNOSTIC TROUBLE CODE CHART

A

7.

PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

Click here 2019 - 2020 MY RAV4 RAV4 HV [11/2018 - 08/2020]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: PROBLEM SYMPTOMS TABLE 2021 - 2022 MY RAV4 RAV4 HV [08/2020 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: PROBLEM SYMPTOMS TABLE

Result

Proceed to

Fault is not listed in Problem Symptoms Table

A

Fault is listed in Problem Symptoms Table

B

B

GO TO STEP 9

A

8.

OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Diagnosis System

Click here 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: DIAGNOSIS SYSTEM

(b) Terminals of ECU

Click here 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: TERMINALS OF ECU

(c) Data List / Active Test

Click here 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: DATA LIST / ACTIVE TEST

NEXT

9.

ADJUST, REPAIR OR REPLACE

NEXT

10.

CONFIRMATION TEST

NEXT

END