Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001EH0C
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 - 10/2019]
Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: B15C5; Manual Button Malfunction; 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]

DTC

B15C5

Manual Button Malfunction

DESCRIPTION

This DTC is set when the DCM (Telephone Transceiver Assembly) detects an open or short circuit in the manual (SOS) switch.

DTC No.

Detection Item

DTC Detection Condition

Trouble Area

B15C5

Manual Button Malfunction

Open or short circuit in manual (SOS) switch is detected.

  • DCM (Telephone Transceiver Assembly)
  • Map light sub-assembly
  • Harness or connector

WIRING DIAGRAM

CAUTION / NOTICE / HINT

HINT:

Before performing this diagnostic procedure, make sure to perform Health Check and confirm that the DCM/VIN registration information is correct.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: HEALTH CHECK

PROCEDURE

1.

CHECK DTC

(a) Turn the ignition switch off.

(b) Connect the Techstream to the DLC3.

(c) Turn the ignition switch to ON and wait for 10 seconds.

(d) Turn the Techstream on.

(e) Clear the DTCs.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DTC CHECK / CLEAR

Body Electrical > Telematics > Clear DTCs

(f) Recheck for DTCs.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DTC CHECK / CLEAR

Body Electrical > Telematics > Trouble Codes

Result

Proceed to

DTC B15C5 is output

A

DTC B15C5 is not output

B

B

USE SIMULATION METHOD TO CHECK

A

2.

INSPECT MAP LIGHT SUB-ASSEMBLY (MANUAL (SOS) SWITCH)

(a) Remove the map light sub-assembly.

*A

for TMC Made

*B

for TMMC Made

*a

Component without harness connected

(Map Light Sub-assembly)

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

for TMC Made:

Tester Connection

Condition

Specified Condition

18 (SIG1) - 12 (GND3)

Manual (SOS) switch not pressed

410 to 414 Ω

18 (SIG1) - 12 (GND3)

Manual (SOS) switch pressed

81 to 83 Ω

for TMMC Made:

Tester Connection

Condition

Specified Condition

9 (SIG1) - 10 (GND3)

Manual (SOS) switch not pressed

410 to 414 Ω

9 (SIG1) - 10 (GND3)

Manual (SOS) switch pressed

81 to 83 Ω

NG

REPLACE MAP LIGHT SUB-ASSEMBLY

OK

3.

CHECK HARNESS AND CONNECTOR (DCM (TELEPHONE TRANSCEIVER ASSEMBLY) - MAP LIGHT SUB-ASSEMBLY)

(a) Disconnect the G9 DCM (Telephone Transceiver Assembly) connector.

(b) Disconnect the P14 map light sub-assembly connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

for TMC Made:

Tester Connection

Condition

Specified Condition

G9-26 (SIG-) - P14-12 (GND3)

Always

Below 1 Ω

G9-26 (SIG-) or P14-12 (GND3) - Body ground

Always

10 kΩ or higher

G9-27 (SIG1) - P14-18 (SIG1)

Always

Below 1 Ω

G9-27 (SIG1) or P14-18 (SIG1) - Body ground

Always

10 kΩ or higher

for TMMC Made:

Tester Connection

Condition

Specified Condition

G9-26 (SIG-) - P14-10 (GND3)

Always

Below 1 Ω

G9-26 (SIG-) or P14-10 (GND3) - Body ground

Always

10 kΩ or higher

G9-27 (SIG1) - P14-9 (SIG1)

Always

Below 1 Ω

G9-27 (SIG1) or P14-9 (SIG1) - Body ground

Always

10 kΩ or higher

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

OK

4.

REPLACE DCM (TELEPHONE TRANSCEIVER ASSEMBLY)

(a) Replace the DCM (Telephone Transceiver Assembly).

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; CELLULAR COMMUNICATION: DCM(TELEMATICS TRANSCEIVER): REMOVAL

NOTICE:

  • The ignition switch must be off.
  • Do not exchange the DCM (Telephone Transceiver Assembly) with one from another vehicle.
NEXT

PERFORM DCM ACTIVATION