| Last Modified: 01-30-2024 | 6.11:8.1.0 | Doc ID: RM100000001EH04 |
| Model Year Start: 2019 | Model: RAV4 | Prod Date Range: [11/2018 - 10/2019] |
| Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: B15CC; Backup Battery Failure; 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019] | ||
|
DTC |
B15CC |
Backup Battery Failure |
DESCRIPTION
This DTC is set when the DCM (Telephone Transceiver Assembly) detects one of the following:
- The BUB (Back-Up Battery) voltage drops or the BUB (Back-Up Battery) malfunctions.
- The BUB (Back-Up Battery) temperature is (temporarily) high.
|
DTC No. |
Detection Item |
DTC Detection Condition |
Trouble Area |
|---|---|---|---|
|
B15CC |
Backup Battery Failure |
BUB (Back-Up Battery) malfunction |
|
CAUTION / NOTICE / HINT
HINT:
Before performing this diagnostic procedure, make sure to perform Health Check and confirm that the DCM/VIN registration information is correct.
Click here
![2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: HEALTH CHECK](/t3Portal/stylegraphics/info.gif)
PROCEDURE
|
1. |
CHECK DTC |
(a) Turn the ignition switch off.
(b) Connect the Techstream to the DLC3.
(c) Turn the ignition switch to ON and wait for 10 seconds.
(d) Turn the Techstream on.
(e) Clear the DTCs.
Click here
Body Electrical > Telematics > Clear DTCs
(f) Recheck for DTCs.
Click here
Body Electrical > Telematics > Trouble Codes
|
Result |
Proceed to |
|---|---|
|
DTC B15CC is output |
A |
|
DTC B15CC is not output |
B |
| B |
|
|
|
2. |
REPLACE BUB (BACK-UP BATTERY) |
(a) Replace the BUB (Back-Up Battery) with a known good one and check if the same problem occurs again.
Click here
NOTICE:
The BUB (Back-Up Battery) must not be replaced while an ACN call is in progress.
Click here
|
|
3. |
CLEAR DTC |
(a) Clear the DTCs.
Click here
Body Electrical > Telematics > Clear DTCs
|
|
4. |
RECHECK DTC |
(a) Recheck for DTCs and check if the same trouble occurs again.
Click here
Body Electrical > Telematics > Trouble Codes
OK:
No DTC is output.
| OK |
|
END |
|
|
5. |
REPLACE DCM (TELEPHONE TRANSCEIVER ASSEMBLY) |
(a) Replace the DCM (Telephone Transceiver Assembly).
Click here
NOTICE:
- The ignition switch must be off.
- Do not exchange the DCM (Telephone Transceiver Assembly) with one from another vehicle.
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